Presales Solutions Architect

As a Pre-Sales Solutions Architect at Evergent, your primary focus will be on pre-sales and solutioning experience. You will be responsible for demonstrating your expertise in the telecommunications domain by delivering solutions to telecommunication companies. Your role will entail proficiency in solution architecture and integration, requirement analysis, system design, and business process reengineering. To excel in this position, you must possess knowledge of major industry standards such as eTOM, SID, TAM, and ITIL. Additionally, familiarity with customer journeys, fulfillment, and billing across various lines of businesses within the telecommunication, media, and cable MSO space is essential. Your expertise should extend to consumer, commercial (B2B), and B2B2C areas. Your software development experience should cover at least three areas from the following: eCommerce, billing, CRM, CPQ, product catalog, service orchestration, provisioning/activation, and rating and charging. You should demonstrate the ability to collaborate effectively within a team to solve complex technical problems and engage with accounts in diverse environments. Maintaining a professional demeanor and interacting adeptly with customers at all organizational levels are crucial aspects of this role. A comprehensive understanding of the global telecommunications marketplace is expected, along with proven skills in test management, including managing multiple projects and priorities. Your experience with test methodologies, processes, vendor management, and delivery will be vital in meeting the demands of this position. The minimum requirements for this role include a Bachelor's degree in Computer Science or a related field, along with at least 10 years of relevant experience. If you are ready to contribute your expertise to Evergent and play a key role in shaping the future of Customer Lifecycle Management, we invite you to join our team and make a difference.,