Presales Executive/Goregaon/WHO Only

Company Description

RAK Ceramics is one of the largest ceramics brands in the world, specializing in ceramic and gres porcelain tiles, tableware, sanitaryware, and faucets. With a production capacity of over 161 million units per year and 23 state-of-the-art plants across several countries, we serve clients in more than 150 countries. Headquartered in the UAE, we employ approximately 12,000 staff from more than 40 nationalities. We are publicly listed on both the Abu Dhabi and Dhaka Stock Exchanges and have an annual turnover of around US$1 billion.

Role Description

Job Title: Pre-Sales Executive – Ceramic Tiles & SanitarywareDepartment: Inside Sales Location: Goregaon, Mumbai Experience: 1–4 years (preferably in building materials, real estate, or interior products, but not mandatory)Education: Graduate / MBA preferredJob Summary:We are seeking a proactive and detail-oriented Pre-Sales Executive to support our sales operations in the ceramic tile and sanitary ware segment. The primary responsibility will be to connect with potential B2B clients — including real estate developers, architects, interior designers, and consultants — to identify project requirements, introduce product offerings, and schedule qualified meetings for the sales team. Industry experience is preferred but not mandatory — what we value more is a street-smart attitude, strong communication skills, and a hunger to grow in the building materials space.Key Responsibilities:1. Lead Generation & Prospecting· Research and identify potential clients (developers, architects, consultants, contractors) through market intelligence, online portals, industry databases, and references.· Understand upcoming and ongoing real estate projects (residential, commercial, hospitality, etc.).· Create and maintain a qualified lead database by geography, segment, and potential.2. Client Outreach & Qualification· Initiate contact with key decision-makers via cold calls, emails, LinkedIn, and follow-ups.2 / 3· Briefly explain the company’s product offerings and value proposition tailored to the project type.· Capture key client requirements such as tile and sanitaryware needs, project area (e.g., 20,000 sq.ft.), timelines, budgets, and specifications.3. Meeting Coordination· Fix and schedule appointments between qualified prospects and the relevant sales/account manager.· Ensure meetings are aligned with the client’s availability and preferences.· Coordinate internally to prepare for meetings (product samples, catalogues, presentations, etc.).4. CRM & Reporting· Maintain detailed records of all interactions, follow-ups, and status updates in the CRM system.· Share regular updates with the line manager for tracking and strategic planning.· Flag any hot leads or urgent requirements immediately.5. Support & Follow-Up· Provide post-meeting support by ensuring timely follow-ups, sending brochures or product specs.· Track progress on leads handed over to the sales team and update the system accordingly.

Qualifications

Graduate