Presales Executive

Presales would be responsible to in-house tele-calling associates to generate quality walk-ins across various projects.

Key Responsibilities:

* Understanding the various projects to be able to provide clear explanations to the clients.

* Generating higher walk-ins from all types of leads

* Cross-using leads for various projects

* Handling escalated customer queries, concerns, suggestions, feedback, etc. and managing their expectations

* Preparing dashboards, updating all necessary systems, trackers, and customer history details for seamless management at all times.

* Always Offering the best possible customer delight by way of exhibiting best qualities like listening, acknowledgement, empathy, helpfulness and customer centricity.

* Carrying ownership for every customer query.

* Recommending potential products or services to management by collecting customer information and analyzing customer needs.

Preferred candidate profile/ Qualifications:

* Graduation

* Fluent in English

* 0-3 years of experience.

* Ability to execute various programs required for high conversion of leads into sales

* Adaptability, innovation, and excellent teamwork skill

* Ability to work under pressure

* Attention to Detail

Squarea is a strategy-to-sales firm in real estate which works with developers in managing their portfolio and marketing their luxury and grade-A commercial real estate projects. As part of the same, SQUAREA hires the best-in industry marketing and sales teams based out of client locations who work closely with both Squarea and Developers leadership teams to achieve their business goals, as an extension of the developers brand and business. The current position is being offered for a Presales executive role based out on of SQUAREA's key client locations - Bhubaneswar for DN Homes - a leading luxury and commercial developer of Odisha.