Presales would be responsible to in-house tele-calling associates to generate quality walk-ins across various projects. Key Responsibilities: * Understanding the various projects to be able to provide clear explanations to the clients. * Generating higher walk-ins from all types of leads * Cross-using leads for various projects * Handling escalated customer queries, concerns, suggestions, feedback, etc. and managing their expectations * Preparing dashboards, updating all necessary systems, trackers, and customer history details for seamless management at all times. * Always Offering the best possible customer delight by way of exhibiting best qualities like listening, acknowledgement, empathy, helpfulness and customer centricity. * Carrying ownership for every customer query. * Recommending potential products or services to management by collecting customer information and analyzing customer needs. Preferred candidate profile/ Qualifications: * Graduation * Fluent in English * 0-3 years of experience. * Ability to execute various programs required for high conversion of leads into sales * Adaptability, innovation, and excellent teamwork skill * Ability to work under pressure * Attention to Detail Squarea is a strategy-to-sales firm in real estate which works with developers in managing their portfolio and marketing their luxury and grade-A commercial real estate projects. As part of the same, SQUAREA hires the best-in industry marketing and sales teams based out of client locations who work closely with both Squarea and Developers leadership teams to achieve their business goals, as an extension of the developers brand and business. The current position is being offered for a Presales executive role based out on of SQUAREA's key client locations - Bhubaneswar for DN Homes - a leading luxury and commercial developer of Odisha.
Objectives of This Role Drive the product and business planning part of real estate projects Understand client profiles, segment and sub-market trends and demand-supply dynamics, for mandate projects Assess competitor offerings and translate into actionable product strategy Under product life-cycle and develop programs to sync into marketing and sales, Develop, implement and manage development timelines across multiple departments and stakeholder groups, Co-ordinate product development with stakeholder teams, architecture, legal, finance, marketing, and sales, Research, evaluate and create product concepts to support business discussions. Primary Responsibilities Map the competitive landscape, pricing trends, absorption rates, demand corridors, and tenant expectations within the target micro-market. Conduct SWOT analysis of the asset (location, positioning, connectivity, infrastructure, legal, etc.). Maintain accurate and updated information on new launches, approvals, construction status, and market trends. Engage with all stakeholders to understand the progress of the business case and mandate goals. Drive decisions on unit configurations, floor plans, amenities, pricing strategy, and USPs. Analyze micro-market dynamics to determine the right mix of unit sizes, typologies, and target audience. Ensure internal teams are aligned with the product roadmap, positioning, and timelines. Partner with marketing, sales, and branding teams to craft compelling product narratives. Drive the creation of collaterals – brochures, websites, walkthroughs, and presentations – that communicate the product’s value proposition effectively. Monitor customer engagement and response pre-launch and post-launch. Define pricing strategy, offers, incentives, and other launch mechanics. Drive the product and business planning part of real estate projects Understand client profiles, segment and sub-market trends and demand-supply dynamics, for mandate projects Assess competitor offerings and translate into actionable product strategy Under product life-cycle and develop programs to sync into marketing and sales Develop, implement and manage development timelines across multiple departments and stakeholder groups Co-ordinate product development with stakeholder teams, architecture, legal, finance, marketing, and sales Research, evaluate and create product concepts to support business discussions.
As a Presales Executive, you will be responsible for understanding various projects in order to provide clear explanations to clients and generate higher walk-ins from all types of leads. You will be expected to cross-use leads for different projects and handle escalated customer queries, concerns, suggestions, feedback, etc., while effectively managing their expectations. Your role will also involve preparing dashboards, updating systems, trackers, and customer history details for seamless management at all times. Your main objective will be to offer the best possible customer delight by demonstrating qualities such as active listening, acknowledgement, empathy, helpfulness, and customer centricity. Taking ownership of every customer query and recommending potential products or services to management based on collected customer information and needs will be essential for success in this role. Additionally, you will be required to collaborate with in-house tele-calling associates to generate quality walk-ins across various projects. The ideal candidate should possess a graduation degree, fluency in English, and 0-3 years of relevant experience. You should have the ability to execute programs aimed at converting leads into sales, along with skills in adaptability, innovation, teamwork, working under pressure, and attention to detail.,