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Presales Executive

0 - 2 years

0 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Summary:

Pre-Sales Executive

Key Responsibilities:

  • Make timely outbound calls to all enquiries received through various marketing sources (digital, offline, referrals, etc.).
  • Qualify leads by verifying genuineness and intent of purchase.
  • Understand buyer needs including property type, configuration, budget, location preference, and timeline.
  • Share key highlights and USPs of the project with prospects in a clear and engaging manner.
  • Identify whether the lead is interested or not and document the reason in case of disinterest.
  • Actively invite potential buyers for a site visit and assist in scheduling appointments.
  • Send project brochures, videos, and other marketing materials via WhatsApp, email, or SMS.
  • Maintain detailed records of all customer interactions and lead status in the LMS/CRM panel.
  • Regularly follow up with leads to encourage site visits and move them through the sales funnel.
  • Collaborate closely with the Sales team to hand over qualified leads for further closure.

Key Skills & Competencies:

  • Excellent verbal communication in English, Hindi, and/or local languages.
  • Strong listening skills with a customer-first approach.
  • Knowledge of real estate sales or customer handling experience is an advantage.
  • Familiarity with CRM tools or lead management software.
  • Ability to understand customer psychology and build rapport over calls.
  • Basic understanding of real estate terminologies and buyer journeys.

Eligibility Criteria:

  • Education: Graduate in any discipline.
  • Experience: 02 years in telesales, customer support, or real estate pre-sales preferred.
  • Freshers with excellent communication skills are welcome.

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