Job Summary: We are seeking a proactive and customer-focused Pre-Sales Executive to manage and qualify inbound leads generated by our marketing team. The role involves interacting with prospective home buyers, understanding their requirements, educating them about the project, and driving them to visit the site. Key Responsibilities: Make timely outbound calls to all enquiries received through various marketing sources (digital, offline, referrals, etc.). Qualify leads by verifying genuineness and intent of purchase. Understand buyer needs including property type, configuration, budget, location preference, and timeline. Share key highlights and USPs of the project with prospects in a clear and engaging manner. Identify whether the lead is interested or not and document the reason in case of disinterest. Actively invite potential buyers for a site visit and assist in scheduling appointments. Send project brochures, videos, and other marketing materials via WhatsApp, email, or SMS. Maintain detailed records of all customer interactions and lead status in the LMS/CRM panel. Regularly follow up with leads to encourage site visits and move them through the sales funnel. Collaborate closely with the Sales team to hand over qualified leads for further closure. Key Skills & Competencies: Excellent verbal communication in English, Hindi, and/or local languages. Strong listening skills with a customer-first approach. Knowledge of real estate sales or customer handling experience is an advantage. Familiarity with CRM tools or lead management software. Ability to understand customer psychology and build rapport over calls. Basic understanding of real estate terminologies and buyer journeys. Eligibility Criteria: Education: Graduate in any discipline. Experience: 02 years in telesales, customer support, or real estate pre-sales preferred. Freshers with excellent communication skills are welcome.