Presales - Datacenter / Servers

Key Responsibilities

• Engage with clients to understand their technical and business needs related to data center infrastructure, cloud services, networking, and related technologies.
• Work closely with the sales team to prepare and deliver technical presentations, product demonstrations, and compelling proposals.
• Assess customer requirements, analyze pain points, and develop suitable data center solutions using vendor portfolios and in-house capabilities.
• Respond to requests for information (RFIs) and requests for proposals (RFPs), ensuring technical accuracy and solution alignment.
• Prepare cost estimates, technical documents, and architecture designs to support sales opportunities.
• Participate in client meetings, proofs of concept, and technical workshops to help win business opportunities.
• Ensure a smooth transition from presales to delivery/operations teams, providing detailed solution handover documentation.
• Stay updated with the latest data center technologies, products, and industry trends to ensure relevant and innovative solutions are offered.
• Build strong customer relationships and act as a trusted advisor for data center solutions.

Typical Skills and Experience

• Deep understanding of networking (LAN/WAN), virtualization, cloud, enterprise storage, security, and datacenter infrastructure from leading vendors (e.g. Cisco, Juniper, VMware, Dell, HPE).
• Strong communication, presentation, and documentation skills to articulate complex technical solutions to both technical and non-technical audiences.
• Experience in analyzing requirements, designing large-scale IT and data center solutions, and performing competitive positioning.
• Proficiency with proposal and quoting tools, and understanding of sales processes.
• Project management, time management, and the ability to balance competing priorities.
• Relevant certifications in datacenter technologies (optional but preferred).

Sample Job Duties

• Identify and document client needs related to data center transformation, cloud adoption, and IT modernization.
• Develop solution proposals, BOMs (Bill of Materials), and technical responses.
• Lead or support technical workshops, customer briefings, and presentations.
• Support sales pipeline through qualification, opportunity management, and liaising with engineering and delivery teams.
• Maintain up-to-date technical expertise through training, certifications, and industry engagement.