Presales Consultant

Presales Consultant

4+ years

Chennai, Tamil Nadu

Pre-Sales Support

• Handle technical queries: Address and resolve any technical questions or objections from potential customers.
• Engage in technical workshops: Organize and lead workshops or technical sessions to dive deeper into solution benefits and capabilities.
• Develop technical collateral: Create and maintain technical resources, such as white papers, case studies, and FAQ documents, to assist in the sales process.

Customer Needs Analysis

• Understand client requirements: Engage with prospective customers to identify their technical and business challenges.
• Conduct technical assessments: Help clients understand how your product or service can solve their specific pain points.
• Map out solutions: Work with customers to determine the right solution, aligning with their infrastructure, goals, and future roadmap.

Solution Design and Customization

• Tailor solutions: Design or customize solutions to meet the unique needs of the customer based on the company offerings.
• Proposal creation: Develop technical documentation, including solutions design, configurations, and detailed technical specifications.

Presentations and Demos

• Technical presentations: Lead presentations to stakeholders, including technical and non-technical audiences, explaining how the proposed solution works and its benefits.

Collaboration with Sales Teams

• Work closely with sales reps: Collaborate with the sales team to define strategies, set expectations, and ensure the sales pitch is technically sound.
• Provide expertise on RFPs/RFQs: Help respond to Request for Proposals (RFPs), Request for Quotes (RFQs), and other tender documents by providing technical insights and ensuring feasibility.

Customer Relationship Management

• Customer engagement: Build relationships with key technical stakeholders and ensure ongoing communication during the sales cycle.
• Provide technical support: Offer guidance and expert support during customer evaluation and decision-making processes.
• Post-sale transition: Work closely with the implementation or customer success teams to ensure smooth handovers and successful deployment.

Market and Product Expertise

• Keep up-to-date with the latest features, updates, and capabilities of the company’s products.
• Competitive analysis: Understand and communicate how your solution compares to competitors, highlighting unique differentiators.

Sales Enablement

• Contribute to sales strategies: Provide input on sales strategies based on technical feedback and understanding of customer needs.
• Assist in closing deals: Participate in closing deals by offering technical assurance and confidence to the client.
• Good to have cloud (AWS, Azure) exposure.