Experience
: 0.60 + years
Salary
: Confidential (based on experience)
Shift
: (GMT+05:30) Asia/Kolkata (IST)
Opportunity Type
: Office ()
Placement Type
: Full time Permanent Position
(*Note: This is a requirement for one of Uplers client - Newton School)What do you need for this opportunityMust have skills required:Sales Enablement, Customer Interaction, Customer RelationshipNewton School is Looking for:
About The Role
As a Pre-Sales / Calling Intern at Newton School of Technology, you will play a vital role in driving the admissions process by engaging with prospective students and their parents. You'll be responsible for lead qualification, follow-ups, and ensuring that every interaction delivers a strong, positive impression of NST. This role is ideal for individuals with strong communication skills, a people-first approach, and a desire to gain hands-on experience in sales and admissions operations.
Key Responsibilities
- Reach out to potential students via phone to provide detailed information about NST programs.
- Conduct follow-up calls to nurture leads and ensure conversions through personalized guidance.
- Qualify leads based on defined criteria and share insights with the counsellor or admissions team.
- Maintain accurate and updated records of all communications and lead statuses in CRM tools.
- Collaborate with the marketing and admissions teams to refine outreach and conversion strategies.
- Address student queries professionally, ensuring clear communication and timely resolution.
- Support in scripting FAQs, call templates, and communication workflows.
- Track and report daily and weekly calling metrics.
Requirements
- Currently pursuing or recently completed a Bachelor's degree in any discipline.
- Excellent verbal and written communication skills in English and at least one local language.
- Comfortable making a high volume of calls and managing follow-ups efficiently.
- Proficient in Google Workspace, MS Excel, and familiar with CRM tools (preferred).
- Strong organizational and time-management skills with attention to detail.
Skills & Attributes
- Strong interpersonal and persuasion skills with empathy and patience.
- Confident, proactive, and able to handle rejection gracefully.
- Data-driven and detail-oriented in tracking and reporting performance.
- Goal-oriented mindset with ownership of assigned leads and outcomes.
- Fast learner with a positive attitude, adaptable to dynamic environments.
- Team player with a professional and customer-first approach.
Benefits
- Hands-on exposure to pre-sales, admissions, and customer engagement workflows.
- Opportunity to work closely with admissions, marketing, and operations teams.
- Learn CRM-based sales tracking and data-driven lead management.
- Certificate of Internship Completion.
Internship Duration:
Nov'25 to Aug'26 (Extension will be based on performance at completion of 3 months.)Working days: 6 days a week (rotational shift based on roasters).