Position : Manager Customer Care or Manager Customer Service

2 - 7 years

0 Lacs

Posted:1 week ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi ,  Synergy Technologies is a leader in technology services and consulting. We enable clients across the world to create and execute strategies .We help our clients find the right problems to solve, and to solve these effectively. We bring our expertise and innovation to every project we undertake


Position: Manager Customer Care or Manager Customer Service or Manager Customer Online Service

 Duration :  Full Time

JD

Required qualications include:

manager will also be responsible for overseeing a small team

He should make sure theyre completing all daily tasks, following up on leads, and working to convert them into customers.

11:00 AM to 7:00 PM IST

The manager and reps will need to have a laptop and headphones (we are going to install a soft phone on their computers so no need for physical phones)

  1. New Customers:

    Contact customers who signed up online (same day or next day) to:
    • Welcome them to VNumber
    • Make sure they downloaded the app
    • Explain how to use SMS within the app
    • Guide them on how to add credit for international calls or SMS
  2. Potential Customers / Leads:

    Reach out to leads who requested more info about our service. The goal is to:
    • Provide clear details about how the service works
    • Encourage them to sign up
    • Follow up as needed to close the sale

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You