PMS Specialist

Job Purpose

Performance Management System (PMS) and Standard Operating Procedures (SOPs)

Job Duties

Performance Management System (PMS)

• Design, implement, and continuously enhance the PMS framework.
• Coordinate with departments to define measurable KRAs and KPIs.
• Facilitate mid-year and annual appraisal cycles.
• Analyze data to identify performance trends and skill gaps.
• Generate performance dashboards and submit insights to management.
• Support automation of KPI tracking through Google Sheets or HRMS tools.
• Ensure PMS compliance and train employees on system usage.

Standard Operating Procedures (SOP)

• Collaborate with departments to identify and document process workflows.
• Create standardized SOP templates and maintain version control.
• Review and update existing SOPs for clarity and operational efficiency.
• Conduct audits to ensure adherence to approved procedures.
• Manage a central digital repository for all SOP documents.
• Organize training for employees on SOP compliance.

Collaboration & Reporting

• Partner with department heads for KPI alignment and process documentation.
• Prepare monthly and quarterly PMS and SOP reports.
• Support HR digital transformation and process automation initiatives.