P&L Lead - Insurance

Job Summary

SquadStack is leading the tectonic shift in how enterprises deliver customer experience—combining AI agents, human agents, software and deep orchestration. We offer AI-led Services-as-Software for Superior CX & Sales.

Insurance vertical

You’ll work alongside a world-class team backed by investors like Bertelsmann Investments India, Chiratae Ventures, Blume Ventures, and leading founders/executives from Google, Snapdeal, Zomato, Infosys and more. If you’re a hustler with a data-driven mindset and a knack for leading large teams, let’s make history together!

We’re a team of relentless entrepreneurs who believe people > product + profits, and we’re obsessed with creating a culture of freedom, responsibility, and exponential growth. Join us to redefine insurance sales with cutting-edge tech and a passion for excellence.

Where you'll be doing

• Own the P&L

  : Take full accountability for revenue, profitability, and sustainable margins, tracking financial and operational metrics to drive the business towards a ₹2000 Cr goal.

• Scale Operations Like a Pro

  : Lead day-to-day operations for enterprise accounts, enforcing process excellence to optimize costs, SLAs, and customer satisfaction while managing a large workforce.

• Drive Revenue Growth

  : Expand existing client accounts and acquire new ones through strategic engagements, high-impact negotiations, and relentless business development.

• Build a Dream Team

  : Recruit, train, and lead high-performing teams, fostering a culture of innovation, accountability, and continuous improvement.

• Innovate with Tech

  : Partner with product teams to enhance automation and AI capabilities, running data experiments to boost efficiency and quality.

• Lead with Grit & Empathy

  : Mentor team leads, design scalable org structures, and implement KPIs, incentives, and performance systems to ensure consistent productivity and low attrition.

• Anticipate & Conquer

  : Proactively solve operational challenges, optimize workforce utilization, and deliver exceptional service at scale.

Why You’ll Love It Here

• Entrepreneurial Freedom

  : Run your vertical like a CEO with full ownership and support from the team.

• Exponential Growth

  : Scale a ₹2000 Cr business in 3 years,

• Top-Tier Backing

  : Work with a team backed by India’s and Silicon Valley’s best—Chiratae, Blume, and execs from Infosys, Snapdeal, and more.

• People-First Culture

  : Join a workplace that prioritizes culture, diversity, and wellness (physical & mental) above all else.

• Tech at Heart

  : Leverage AI, data, and automation to redefine how insurance is sold, with tools that make your work smarter and faster.

• Other perks

  : Competitive compensation, healthcare benefits, and a vibrant, inclusive environment in our Noida hub.

Who You Are

• 8–12 years leading inside sales, telesales customer success, or operations teams at scale, with 3+ years in InsurTech or EdTech
• Proven track record of owning/influencing impressive revenue goals annually, with clear evidence of scaling revenue and hitting targets.
• Built and led large teams including layered structures with AMs, TLs, QA, and trainers, with strong retention and performance systems.
• Deep experience in managing operations, process excellence, and managing SLAs, productivity, and operational rigor.
• Tech-first mindset with experience running data experiments, leveraging AI copilots, or managing remote ops.
• Hustler, data-driven, and systems thinker; strategic yet hands-on, balancing pressure with empathy.

Logistics

• Compensation

  : Competitive!

• Location

  : Noida (WFO)

• Joining

  : ASAP!

Why should you consider us seriously?

• We believe that long-term, people over product and profits, prioritize culture over everything else. See Glassdoor reviews.
• We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and Silicon Valley (Chiratae Ventures, Blume Ventures, Abstract Ventures, Emergent Ventures; Senior execs at Google, Square, Genpact & Flipkart; Co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc.)
• Freedom and Responsibility 🦅
• Entrepreneurial Team 💪
• Exponential Growth 📈
• Healthcare (Physical & Mental Wellness) 😌

Please Note:

SquadStack is committed to a diverse and inclusive workplace. SquadStack is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status