We are seeking a
HR Process & Policy Analyst
to drive clarity, consistency, and simplification of global people policies and HR processes. This role blends structured documentation
, process improvement
, policy governance
, and knowledge management
to enhance employee experience and operational readiness across our global footprint. You will operate as a
specialist
reporting to the People COE lead, collaborating with key stakeholders across HR and business functions to consolidate fragmented practices into cohesive, we'll-governed frameworks. What your impact will be
Document HR Policies
- Consolidate, draft, and maintain
people policies
across employment practices, workplace governance, safety, and compliance controls. - Build and manage a
central policy repository
, ensuring up-to-date, globally aligned, and accessible documentation. - Partner with
Legal and Compliance
to maintain governance standards and regulatory alignment.
HR Process Design and Maintenance
- Lead
process documentation
across the employee lifecycle
, including process maps, journey flows, and SOPs. - Simplify complex, fragmented processes into
clear, scalable workflows
, balancing global consistency with local flexibility. - Collaborate with the
Workday team
to ensure process designs are integrated into system configurations. - Identify
process improvement opportunities
, especially in areas suitable for employee-facing AI chatbot integration
.
Knowledge and Communication Enablement
- Own the design and maintenance of
HR knowledge articles
, internal FAQs
, and chatbot content
. - Draft
employee communications
and process guides
, ensuring clarity, accuracy, and cultural alignment. - Support
change communications
for process and policy rollouts in partnership with HR colleagues.
What you will bring.
- 5 7 years of experience in HR process design, policy documentation, or HR transformation, ideally in a
global product company
or multinational capability center
. - Proven ability to deliver
structured, high-quality documentation
on policies and processes. - Familiarity with
Workday
HRIS, employee self-service models, knowledge management systems, and AI chatbots enabled with Workday
. - Experience working across
multiple countries
, balancing global standards
with local adaptations
.
Ways of Working
- Proven track record of
owning complex deliverables
and driving them to completion independently. - Proactive
collaborator
who builds strong, transparent working relationships across HR and business teams; actively seeks input and alignment rather than operating in isolation. - Demonstrated ability to
co-create solutions
with peers, balancing ownership of deliverables with collective HR team goals. - Experienced in
running working sessions
, process workshops
, and translating complexity into clarity. - End-to-end responsibility mindset from collecting inputs to delivering polished,
employee-ready outputs
.
Core Skills and Competencies
-
Exceptional writing skills
, simplifying complex policies into employee-friendly formats. - Strong
process thinking
, including journey mapping, SOP drafting, and process simplification. - Highly
organized
, with meticulous attention to detail, version control, and documentation management. -
Cross-functional relationship building
, with a track record of navigating matrixed environments. - Comfort with
knowledge management tools
, intranet systems, and chatbot content curation
.
Why Join US
- Shape how employees experience HR, simplifying processes and policies for a global product organization.
- Own impactful work with visibility to senior leaders in a modern, fast-paced environment.
- Be part of a progressive HR team focused on clarity, simplicity, and employee experience.