People & Culture Coordinator

Position Summary:

The People & Culture Coordinator supports the daily operations of the People & Culture Department by assisting in recruitment, onboarding, employee engagement, training coordination, and general HR administration. The role ensures that all Heartist feel valued, supported, and connected, in line with the Accor values and culture.

Key Responsibilities:

1. Recruitment & Onboarding

• Coordinate job postings, candidate screening, and interview scheduling.

• Prepare offer letters, joining documents, and onboarding kits.

• Conduct hotel orientation and ensure smooth induction for new Heartists.

2. Employee Engagement & Welfare

• Assist in organizing engagement activities, celebrations, and welfare events.

• Maintain the engagement calendar and support in Heartist communication.

• Collect feedback and assist in implementing engagement initiatives.

3. HR Administration

• Maintain employee personal files, attendance records, and HRIS data.

• Prepare letters (confirmation, transfer, experience, etc. ) and update records.

• Support payroll inputs by maintaining leave and attendance accuracy.

4. Learning & Development Support

• Coordinate internal and external training programs.

• Maintain training records and assist with evaluations.

5. Compliance & Policies

• Ensure all HR policies and procedures are followed.

• Assist in statutory compliance and internal audits as required.

Qualifications:

• Bachelor s degree in Human Resources, Hospitality, or related field.

• 1 2 years of experience in HR / People & Culture, preferably in hospitality.

• Excellent communication and interpersonal skills.

• Proficiency in MS Office and HR software.

• Positive attitude, confidentiality, and a passion for people.