Job
Description
Position Title Payroll Specialist Function/Group Global Shared Services (GSS) Location Mumbai Shift Timing 3 pm 12 am Role Reports to Designation Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and H agen-Dazs, we ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital Technology (DT) Innovation, Technology Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview Global Shared Services (GSS) enables General Mills to compete and win every day with a relentless focus on service excellence. Our Shared Services model leverages domain excellence to drive scaled cost-efficient delivery. We do that by delivering our services with a balance between cost and capability; increasing productivity through optimized processes and tools; and upholding company standards, policies, and practices. GSS touches virtually every aspect of the General Mills enterprise, including EmployeeServices, Business Services, Global Workforce Solutions, and Global Data Governance Services. For more details about General Mills please visit this Link Purpose of the role Administers assigned components of payroll processing to ensure completeness, accuracy and timeliness of payments for countries supported Liaises with Payroll Vendor, HR, and Finance team members Delivers service excellence to employees, managers and HR professionals KEY ACCOUNTABILITIES 75% of Time - Payroll Processing: Performs the day to day payroll processing activities including payroll inputs Analyze and prioritizes incoming work to ensure data is processed by the cut-off date Audits payroll and time and labor data and corrects data as necessary Produces timely and accurate gross to net processing and pay distribution Participate in year-end expat remuneration audits, including resolving reconciling items related to processing Provides level 2 inquiry payroll support and provides applicable guidance Process Garnishments, Court and Child Support orders Responsible for calculating and collecting overpayments; monitor internal collections process Accountable for the transactional process work and data entry, ongoing HR process harmonization/improvement Responsible for effective and efficient delivery of Payroll across network deliver SLA s (service level agreement s), KPIs (Key Performance Indicators), metrics/measure Effectively communicate with diverse Stakeholders Provide timely updates to Stakeholders and proactively resolve issues Demonstrate a high level of customer orientation towards stakeholders Build a trusting and effective relationship with payroll vendors / partners Support the queries/requests regarding payroll 20% of Time - Reporting MIS: Ownership of the end to end payroll processing of all supported markets Creation of Monthly / quarterly PPT decks for payroll service review calls Dashboard updation Responsible for all reporting and reconciliations, Payroll tax updates, including the oversight of all year-end activities with vendor Update of Payroll KPI reports on time and correctly as soon as payroll is over Supporting Audit and other adhoc reporting requirements Testing provide support for Testing (initial and any ongoing) 5% of Time - Strategies: Be the go-to person for information and guidance on payroll processes Maintain and update related process documentations for training and business continuity Drive process improvement through Continuous Improvement tools Identify share best practices across other teams, internal and external stakeholders Identify and leverage HMM opportunities Perform activities with metrics focus Automate processes and adopt technology where needed MINIMUM QUALIFICATIONS Education Full time graduation from an accredited university (Mandatory- Note: This is the minimum education criteria which cannot be altered) 3 5 years of US Payroll experience preferred PREFERRED QUALIFICATIONS Preferred Major Area of Study: Global University degree preferred 3 5 years customer service experience preferred Specific Job Experience or Skills Needed Ability to partner with peers and project team members and demonstrate collaborative and effective teamwork Ability to work cross-functionally and learn quickly Ability and willingness to adapt to a dynamic set of standards and tools Ability to function as a creative self-starter and to work independently Knowledge of technical systems preferred (Workday, SaaS and other) Strong prioritization time management skills Multitasking is must Competencies/Behaviors required for job Integrity and Candor Challenge and Question with Courage High level of collaboration Drives results by building high-trust relationships at all levels Navigates the organization and understands the complexity of a global services group Strong communication skills to both a technical and non-technical audience Ability to execute technological change and process improvements Flexibility to handle changing work demands Attentive listening skills and attention to detail are necessary to be effective in this role
