Job
Description
As a member of the Global Payroll Services Team, this Payroll Leader manages and supports payroll for the APAC region and would be responsible for 8 countries and over 2200 employee s residing in Australia, Hong Kong, India, Indonesia, Philippines, Singapore, Thailand and Vietnam. The role will be responsible for ensuring accurate and timely processing while partnering with the global Payroll team. The role also involves maintaining and improving payroll process documentation, including Standard Operating Procedures (SOPs) and Work Instructions, to ensure alignment with APAC statutory compliance / regulations. Maintaining confidentiality and data integrity is critical, as is ensuring the team meets monthly, quarterly, and annual payroll deliverables with a high standard of accuracy and efficiency. Efficiency in this role demands a thorough understanding of relevant payroll processes, systems, policies, and procedures. Accuracy is crucial in performing all functions of this position. Strong initiative and organizational skills are essential to ensure the timely completion of the work within short timelines. Responsibilities will include managing the APAC payroll team based in India and will execute accurate, timely and compliant payrolls. Will be responsible for providing support with implementations, divestitures, acquisitions and will ensure tax and regulatory compliance. Also responsible for all reconciliations of tax liabilities and other withholding tax in compliance with country and local regulations. Is responsible for review, coordination and implementation of new processes and new systems in accordance with Global Payroll initiatives. Ensures administration of payroll policies, procedures and regulations. This position also works closely with Human Resources, Stock Plan Administration, Benefits, Accounting and Compensation teams. ESSENTIAL DUTIES AND RESPONSIBILITIES: Owns the entire APAC payroll and time and attendance process from start to finish, ensuring accurate, timely and compliant processing, delivery, and reconciliation of all payrolls Leads APAC Payroll team in processing multi-country global exempt and non-exempt payrolls, including processing new hires, terminations, stock income, fringe benefits, bonuses, etc Oversees and ensures compliance in payroll tax and regulatory reporting, and year end payroll tax reporting Reviews and performs all necessary approvals and controls Partners with Internal Audit ensuring payroll meets all SOX and audit procedures are met Monitor and implement changes in payroll laws and statutory requirements Ensure accurate and timely payroll processing across various frequencies (monthly, bi-weekly, weekly) Manage and supervise payroll SLAs/KPIs Prepare and present reports to key stakeholders as needed Resolve critical issues with root cause analysis and corrective actions Maintain and reconcile monthly payroll schedules, support accounting teams with balance sheet Act as the Payroll Centre of Excellence (COE) and drive process improvements and automation Train, develop, and evaluate payroll team members to enhance their skills and performance Act as the primary POC for internal stakeholders Finance, HR Projects Manage external partners and payroll vendors, ensuring SLAs are met Handle escalations and complex queries from clients and employees Manages development, implementation and maintenance of all payroll policies, procedures and regulations. Responsible for enhancements to payroll systems and procedures due to changes in local tax laws, regulations, company programs and policies Works with global mobility and outside firms to support employees on international assignments regarding taxes Ongoing identification of operational regulatory risk, ensuring clear mitigation plans are identified, tracked and implemented Ensures high value customer service to employees Qualifications REQUIRED: Bachelor s degree or equivalent experience 10-12 years of relevant payroll experience and 6 years of experience as a people manager managing people, and overseeing large, multi-country payroll operations for a diverse population SKILLS: Excellent verbal and written communication skills to effectively interact with all levels, including customers, vendors, employees, line managers, HRBP, and the HR Operation Team High attention to detail, accuracy, and ability to multitask with a proactive, ownership-driven attitude Ability to work cross-functionally with HR, Finance, Compliance, Legal, and Operations teams Expertise in labour compliance, statutory filings, and schedule closures around employee compensation Comfortable working in a fast-paced, evolving environment In-depth knowledge of local laws, tax regulations, benefits, statutory filings, and compliance requirements Experience in multi-country payroll management Excellent communication and stakeholder management skills Experience managing teams in a fast-paced, cross-functional, and constantly evolving environment while handling multiple priorities Excellent analytical, problem solving, process mapping, and project management skills Demonstrate leadership in building teams, develops strong partnerships, high collaboration with cross-functional departments Experience developing and leading a payroll function with a focus on process, controls and compliance Experience in developing and enhancing internal processes and controls to ensure payroll function operates effectively and efficiently Expert knowledge in APAC payroll tax regulations and reporting Working knowledge of variety of system applications such as Workday, ADP Celergo, ADP Global view and Time and Attendance platforms in a multi-country model
