Payment Lifecycle Specialist - Alternative Payments

Job responsibilities

• Handle day-to-day reconciliation, ensuring adherence to defined service levels and operational performance indicators.
• Maintain end-to-end ownership of reconciliation, reporting and escalating of the breaks occurred in daily, weekly, and monthly reports.
• Prepare and deliver operational and management reports (manual and semi-automated) for various products such as FED, Liquidity, and USD Clearing.
• Develop strong subject matter expertise across existing and new products, business processes, and application flows to support effective change and issue management.
• Execute and maintain strong operational controls in alignment with company policies, regulatory requirements, and internal goverce standards.
• Proactively identify breaks, risks, and process gaps, ensuring timely escalation and resolution to minimize operational and ficial risk.
• Collaborate closely with break owners and other internal teams to support smooth operations and continuous process improvement

Required qualifications, capabilities, and skills

• Minimum 3 years of experience in Payments, Cash Operations, or Treasury Operations, with hands-on exposure to operational processes, controls, and problem-solving.
• Graduate or master s degree in a relevant discipline.
• Strong understanding of global payment processes, accounting flows, and money movement.
• Knowledge and practical experience with SWIFT messaging and payment processing.
• Strong working knowledge of various aspects of cash operations.
• Role requires support for WHEM/APAC regions, with occasional off-hours work via remote access and mobile connectivity.
• Candidate must be open to rotational shifts, including weekend working, while maintaining a 5-day work week.
• Strong analytical, communication, and stakeholder management skills

Preferred qualifications, capabilities, and skills

• Proficiency in PC applications, including Excel, PowerPoint, and Word (advanced skills preferred).