Payment Gateway Executive

Job Description

Job brief: We are seeking a Payment Gateway Executive to manage, monitor, and optimize online payment processes. The ideal candidate will be responsible for integrating payment gateways, troubleshooting transaction issues, and ensuring seamless payment experiences for customers. Responsibilities: · Manage and oversee payment gateway integrations and configurations. · Monitor payment transactions, resolve disputes, and troubleshoot failed payments. · Coordinate with banks, payment service providers, and internal teams for smooth payment processing. · Ensure compliance with security standards like PCI-DSS and regulatory requirements. · Analyze payment trends, chargebacks, and fraud risks to improve success rates. · Work with developers to implement new payment methods and optimize payment processes. · Assist customers with payment-related queries and ensure timely resolutions. · Generate reports on payment performance, transaction success rates, and reconciliation. Requirements: · Bachelor’s degree in Finance, Business Administration, IT, or a related field. · Experience in handling online payments, payment gateways, or fintech operations. · Knowledge of different payment methods (UPI, Credit/Debit Cards, Net Banking, Wallets, etc.). · Familiarity with fraud detection, chargeback handling, and payment security standards. · Strong analytical skills and problem-solving abilities. · Excellent communication and coordination skills. · Experience with platforms like Razorpay, PayU, Stripe, PayPal, or similar is a plus. Preferred Skills: · Understanding of APIs and payment gateway integrations. · Knowledge of reconciliation processes and settlement cycles. · Exposure to fintech, e-commerce, or banking industries. About the company: Edunext Technologies is India's premier 'technology in education' company focused at solving real-world challenges in school management through innovative, tech-enabled solutions. Our award-winning cloud- based solutions, used by over 1200+ schools globally guarantee better efficiency, productivity and cost savings. While our platform is aimed at empowering the school’s administrative staff and teachers, our intuitive mobile app ensures prompt communication and seamless fee payments for parents. The 30+ functional modules designed to make life easy at school are backed by superior-quality dashboards and analytics to enable informed decision-making. We also offer curated tech solutions to exclusively manage admissions, enhance the security of students at school and facilitate world-class canteen and event management, making us the only ‘holistic’ technology partner to schools globally. These best-in-class solutions conform to global data security and privacy standards to guarantee safety of the school's data at all times. Our Services: School Management Software, Mobile App, Specialized CRM Solutions for Admissions, Canteen Management, Student Safety, Transport & Event Solutions. We also assist schools with building their website and initiating social media campaigns on request. TANGIBLE BENEFITS: · Open House · Edunextian of the Month, Best Team Player of the Month, Client Care Award. · Festival Celebration · Founders Day · Incentives · Referral Amount Benefit · Mediclaim Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Morning shift Experience: Payment Gateway Executive: 1 year (Preferred) Language: English (Preferred) Work Location: In person