Partner Relationship Manager

4 - 6 years

4 - 6 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role Overview

The Partner Relationship Manager (PRM) acts as the bridge between Battery Smart and its station partners, ensuring smooth day-to-day operations, maintaining strong relationships, and driving revenue and performance targets. Its a field-intensive, relationship-driven role that combines elements of operations, account management, and business development.

Key Responsibilities:

  • Maintain strong and healthy relationships with station partners to ensure smooth operations and business growth.
  • Manage daily station operations and handle escalations from both partners and drivers.
  • Drive revenue and collection targets by ensuring timely partner balance recharges.
  • Communicate and ensure partner adherence to new initiatives and processes introduced by Battery Smart.
  • Gather on-ground insights from partners to support strategic planning and roadmap development.
  • Represent the organization on-ground and act as the first point of contact for partner issues.
  • Train and onboard new partners, assisting them in setting up and streamlining operations.
  • Ensure safety and operational checklists are followed post-launch and maintain basic QC standards.
  • Track, monitor, and ensure achievement of assigned partner performance KPIs.
  • Manage reconciliation and support partners in resolving doubts or clarifications regarding earnings.

Qualifications & Skills:

  • Graduation or MBA.
  • 3-5 years of experience in ground sales, operations, or city supply management; prior experience in Key Account Management (KAM) preferred.
  • Excellent interpersonal, written, and verbal communication skills to effectively engage with partners.
  • Go-getter attitude with a strong sense of ownership and accountability. Strong bias for action with the ability to handle on-ground challenges and drive quick resolutions.
  • Analytical and detail-oriented, with the ability to track KPIs and improve partner performance.

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Battery Smart logo
Battery Smart

Renewable Energy/Technology

San Francisco

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