Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in pune
>
Avalara Technologies
>
Partner engagement Desk specialist

Partner engagement Desk specialist

Avalara Technologies

3 - 7 years

3 - 7 Lacs

pune maharashtra india

Posted:10 hours ago| Platform: Foundit logo

Apply

Skills Required

partner support project management issue resolution partner relationship management

Work Mode

On-site

Job Type

Full Time

Job Description

Partner Programme Expertise:

Become an expert on Avalaras partner programme, understanding its structure, benefits, and requirements and educate partners.
Expertise with partner portal (PRM) and Salesforce (CRM).
Responsible for adherence to programme policy, guidelines, processes.

Partner Portal Navigation:

Assist partners in navigating our partner portal.
Troubleshoot any portal-related issues and escalate technical problems.
You provide general account management support to partners (commissions, contract, account provisioning).

Responsiveness:

Responsiveness to partner inquiries and requests with accuracy.
Engage with partners to gather feedback and identify opportunities for improvement.
Help facilitate responses from teams on partner requests/inquiries.
Assessment requests to identify critical or blocking issues which are addressed quickly.

Communication:

Project manage partner-related tickets/requests routed to the Avalara teams and coordinate with stakeholders.
Build relationships with stakeholders across the Avalara organisation.
Facilitate communication between partners and teams to address partner inquiries.

Documentation and Reporting:

Maintain accurate records of partner interactions, issues, and resolutions.
Create reports and insights on partner feedback and requirements.
Provide updates to teams.

Train and Support:

Develop training materials and resources to help partners.
Offer ongoing support to partners as they navigate compliance-related challenges.

What Youll Need to be Successful

Bachelors degree in business, marketing, or a related field.
Expertise with a customer-facing, in a technology or software company.
Project management skills.
Expertise with Partner Relationship Management (PRM), Customer Relationship Management (CRM), and issue tracking applications.
Salesforce and Jira working knowledge.

More Jobs at Avalara Technologies

Senior Business Systems Analyst - Salesforce CPQ

Pune

7 - 12 yrs

INR 7 - 12 Lacs

US Taxation Analyst

Pune

2 - 7 yrs

INR 3 - 8 Lacs

Senior Tax Analyst - SUT

Pune

3 - 6 yrs

INR 7 - 13 Lacs

Senior US Taxation Analyst

Pune

4 - 9 yrs

INR 6 - 9 Lacs

Senior Manager, AI / ML Engineering

Pune

10 - 15 yrs

INR 37 - 40 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.