17 Partner Support Jobs

Partner Programme Expertise: Become an expert on Avalaras partner programme, understanding its structure, benefits, and requirements and educate partners. Expertise with partner portal (PRM) and Salesforce (CRM). Responsible for adherence to programme policy, guidelines, processes. Partner Portal Navigation: Assist partners in navigating our partner portal. Troubleshoot any portal-related issues and escalate technical problems. You provide general account management support to partners (commissions, contract, account provisioning). Responsiveness: Responsiveness to partner inquiries and requests with accuracy. Engage with partners to gather feedback and identify opportunities for improvement...

If you thrive on enterprise sales and possess a talent for managing strategic partnerships, and are enthusiastic about the opportunity to work at the intersection of drones and AI, FlytBase is looking for someone like you. If the idea of establishing a global category leader excites you and you enjoy developing innovative channel partner programs that drive growth and foster meaningful relationships, then FlytBase may be the ideal environment for you. Here, you will have the chance to leverage AI and cutting-edge technology, collaborate with top-tier partners, and play a crucial role in shaping the future of the drone autonomy revolution. At FlytBase, we are not just developing a product; we...

Roles and Responsibilities : Guide new franchise partners in center setup and ensure timely system access (IDs, payment mapping, order processing) in coordination with Finance. Schedule Zoom/Google Meet calls to monitor setup progress. Coordinate with Business and COT teams for smooth center launch and timely release of franchise agreements. Ensure EPMS setup with accurate details and fee card; coordinate EPMS and academic training sessions. Gather feedback from product/process trainings and share insights with stakeholders. Support marketing launch plans with the Brand team and ensure timely dispatch of center kits with Supply Chain. Assist partners in fee card finalization. Monitor NPS, co...

Role & Responsibilities: Lead and manage the operations team to ensure efficient handling of bookings Coordinate between operations and marketing teams, customers, partners & vendors to improve service execution Manage end-to-end business operations, handle queries, complaints, escalations and ensure smooth execution of processes Ensure consistent supply by onboarding new partners & vendors and launch new cities and services Provide training and motivation to the team, ensuring high level of employee satisfaction and employee retention Define and analyze metrics and KPIs to efficiently track progress Perks and Benefits: Rewards, Incentives & Bonuses Special Meals & Food Trials Flexible Timin...

Senior Manager 2, Seller Experience & Product Quality About the Role: As a Senior Manager, Seller Experience, you will be instrumental in enhancing the overall seller journey on our platform. You will lead strategic initiatives to improve seller satisfaction, drive product quality, and combat fake & counterfeit goods. This role demands a highly analytical leader with a proven ability to translate data into actionable insights, drive complex cross-functional projects, and champion seller needs. What You'll Do: Elevate Seller Satisfaction: Own and drive the Seller NPS strategy, end-to-end, leveraging quantitative and qualitative insights to identify and resolve seller pain points. Lead deep di...

Role & Responsibilities: Managing end-to-end bookings, services and operations Responsible for supply generation by onboarding and training new partners Responsible for enrichment and constant supply of partner for the area assigned Handling customer queries and complaints in a timely manner Call potential partners to explain business product and service offerings Coordinate with clients, vendors and supply team Working with other department to improve the product and the process of the company Define and analyze metrics and KPI's to efficiently track progress Perks and Benefits: Rewards, Incentives & Bonuses Special Meals & Food Trials Flexible Timings Full of Learnings Preferred Candidate ...

Responsibilities: * Manage partner relationships * Collaborate with sales team on customer escalations * Provide exceptional customer service * Resolve issues promptly * Make informed decisions Sales incentives Health insurance

Job Outline: 1. Partner Support: Provide operational support to channel partners to ensure seamless transaction processing. Monitor the execution of partner transactions end-to-end, ensuring accuracy and compliance with internal protocols. 2. Sales & Partner Engagement: Regularly engage with channel partners to maintain a consistent and active business relationship. Drive partner activation and ensure achievement of the minimum business target as defined. Identify and capitalize on opportunities to increase transaction volumes from existing partners. Provide partners with ongoing updates, training, and support to enhance their performance and engagement. Preferred candidate profile Qualifica...

The job description is as follows: We are looking for candidate/s at SI EA CP BU, Sales-specialists - partner support, for portfolios of Protection & Automation, Medium Voltage switchgear and Power Systems. The role envisaged is as below: The candidate will be working for the EA PRO CP BU Sales team and work as Sales Specialist / Expert at Partner support on Product Sales, Promotion, Business Development and networking with influencers for all India. The position is for a role to facilitate business acquisition supporting the Regional Sales & Vertical Managers The candidate will be responsible for opportunities short/medium term. The candidate is expected to create / network for customer eng...

Role & responsibilities Position : Partner Manager Location : Bangalore Role Summary : As a Partner Manager, you will be responsible for establishing and maintaining strong relationships with our service partners, fostering growth opportunities, and ensuring excellent service delivery. Partner success should be the core objective of partner manager Responsibilities: Develop and nurture relationships with service partners. Act as the main point of contact for partners, addressing inquiries, resolving issues and ensuring satisfaction. Visit partner locations frequently for partner audits Monitor service delivery metrics and ensure partners meet agreed-upon service levels and quality standards....

We are seeking a proactive and strategic Business Partner to collaborate closely with leadership and cross-functional teams.

Role & Responsibilities: Lead and manage the operations team to ensure efficient handling of bookings Coordinate between operations and marketing teams, customers, partners & vendors to improve service execution Manage end-to-end business operations, handle queries, complaints, escalations and ensure smooth execution of processes Ensure consistent supply by onboarding new partners & vendors and launch new cities and services Provide training and motivation to the team, ensuring high level of employee satisfaction and employee retention Define and analyze metrics and KPIs to efficiently track progress Perks and Benefits: Rewards, Incentives & Bonuses Special Meals & Food Trials Flexible Timin...

** URGENT HIRING FOR SALES SPECIALIST ROLE IN A LEADING ECOMMERCE COMAPNY FOR VADODARA (GUJARAT) LOCATION ** Job Description: Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges. Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth. Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities. Track and analyze account performance, sales data, account funnel, hygiene, and market trends to identify opportunities and challenges. Deliver Incremental Revenue / RPO from the assigne...

Coordinating with partners for Complaint cases tagged and referring to IO with relevant documents Managing Partners to provide the documents on time and basis IO requirement coordinating with partners Providing accurate and satisfactory resolutions to customers /applicants and winning them back. Handle cases received at support and partner assist desks and resolve them with utmost accuracy and speed. Maintain detailed MIS on the cases received, TATs, Errors and issues. Present detailed comparison and reports to manager and HOD on trends, types of issues and action taken. Intervene and get high ageing cases resolved and communicated. Identifying process gaps and suggesting / implementing proc...

This role involves responding to customer inquiries across phone, email, chat and social media, providing accurate information, ensuring customer or Partner satisfaction through professional interactions and escalating complex issues to appropriate teams when necessary. Work Experience Required - 1 to 3 years | Location - Noida: Sector 125 (Work from office) Key Responsibilities: Respond to customer inquiries via phone, email, chat, or social media. Provide detailed information about products and services. Maintain customer satisfaction through positive and professional interactions. Escalate complex issues to higher-level support or specialized departments. Job Types: Full-time, Permanent W...

Minimum Skills Must have experience of managing team and email process for seller support team in any Ecommerce company. Requirements Ability to speak English and Hindi fluently. Must have experience of managing escalations. Must have been a consistent performer in the top quartile. Work independently and ability to make quick decisions. Must execute tasks with minimum assistance. Ability to perform multiple tasks and adjust quickly in short timeframes with limited direct supervision. Ability to build rapport with others and create a team environment. Strong communication, organizational, motivational and time management skills. Ability to work flexible hours whenever necessary. Ability to a...

Role & responsibilities Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, andchallenges. Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth. Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities. Track and analyze account performance, sales data, account funnel, hygiene, and market trends to identify opportunities and challenges. Deliver Incremental Revenue / RPO from the assigned clients through monetization and commercial improvements. Preferred candidate profile Sales Experienc...