Outlet Manager

Your Place at Benne

At Benne, an outlet is more than a dining space, it’s the face of our hospitality. As Outlet Manager, you’ll ensure that every shift runs seamlessly, balancing guest satisfaction with team performance. From supervising service flow to maintaining quality standards, you’ll be the person who brings consistency and care to daily operations.

This isn’t just about running a café—it’s about creating a welcoming environment where guests feel valued, staff feel motivated, and every detail reflects Benne’s promise of hospitality and efficiency.

What Makes You a Great Fit

• 1–2 years of experience in a supervisory or assistant manager role in F&B.
• Strong people skills with the ability to manage shifts and delegate effectively.
• Good understanding of food service, hygiene, and guest handling.
• Comfortable with POS systems, daily sales reporting, and cash handling.
• Problem-solving mindset with a calm, professional presence.

Your Day-to-Day at Benne



As Outlet Manager, you’ll be hands-on—guiding your team, serving guests, and keeping the outlet organized. A typical day includes:

• Operations Management – Oversee daily service flow (counter, kitchen, floor) and ensure speed + quality.
• Team Supervision – Manage FOH & BOH staff, create rosters, and train staff in QSR systems.
• Guest Experience – Ensure quick, accurate service; handle escalations and maintain high guest satisfaction.
• Inventory & Ordering – Manage daily indenting from CK, check inward/outward stock, and prevent shortages/wastage.
• Hygiene & Safety – Enforce hygiene at counters, seating areas, and BOH; maintain compliance.
• Reporting – Prepare shift-wise/daily MIS on sales, staff, guest feedback, and issues.
• Liaison – Work with CK for supply, with HR/accounts for staffing/payments, and with management for updates.

What Awaits You

Working at Benne is more than a job, it’s an opportunity to grow in a culture of kindness, teamwork, and excellence. You’ll enjoy:

• Career progression in an expanding hospitality brand.
• Fresh, staff-cooked meal during your shift.
• PF Benefits, as per company policy.
• A respectful, supportive workplace where your leadership makes a difference.

How to Apply

If you’re an experienced hospitality professional who thrives on leadership and efficiency, send your updated resume and references to hr@shimowfoods.com 

We’d love to have you join the Benne family.