Company Description Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations. Job Description Support the hotel Management to define the hotel strategy (in terms of business mix and pricing by season and type of day) for the future periods. Ensure that a “RM culture” is spread in the hotel, through regular coaching and training sessions for the hotel teams. Is responsible for the implementation of multi-brand RM methods in a dedicated region in order to maximize the turnover in accordance with brand’s marketing, country, area, hotel strategies and customer’s needs. Is responsible for having all the revenue management processes in place in his/her perimeter. He/she implements the GM’s strategy on a daily basis, updates the planning, quotes the groups and alerts the GM, when market deviates from the strategy. Is in charge of helping the hotels to reach and beat their operational turnover budget. Support the GMs in the creation of the strategy (with proper analysis) and to work effectively with the implemented revenue management system. Furthermore, to implement the strategy, based on the daily recommendations in the distribution channels, as well as the daily check of the system recommendations for sense and provide complementary or revised proposals for optimization. Analyze the hotel(s) results and performance (average rates, occupancy rates, RevPAR..). Survey the market and competitors in terms of performance (RevPAR Index, market penetration…), pricing and availability as a basis for future tactical decisions with the Hotel(s) GMs. Ensure an accurate and dynamic forecast for the future dates (by room and revenue by segment and day) based on the RM referenced systems recommendations and a daily monitoring of the data (portfolio, booking pick-up, events, calendar events). Take daily decisions to optimize the hotel turnover. Decisions in terms of pricing, inventory management (RMLs open/close), group quotation, distribution channels. Ensure that his recommendations are implemented in reservation and reception, and that systems (PMS, TARS, RMS) are updated accordingly. Ensure that a “RM culture” is spread in the hotel, through the animation of weekly yield meetings (gathering the GM and the key hotel managers) and regular coaching and training sessions for the hotel team. Qualifications Degree in Hotel Management school or Business school. Reception/Reservation experience preferred At least 5 years of experience in a full-time RM position. High proficiency with MS Excel, Word, PowerPoint and Outlook Additional Information WHAT IS IN IT FOR YOU: Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities

Company Description Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations. Job Description Achieve daily targeted number of sales calls with effectiveness Develop business leads for the Hotel on a weekly basis Prepare monthly list of accounts to penetrate for the following month Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts Prepare monthly action plan for main market segment Perform monthly review account profile on room nights production and average rate Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts Update management on VIP arrivals, meet and greet accordingly Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue Conduct negotiations to achieve the best profit and rates for the Hotel Attend hotel clients and local community business events to network and maintain high visibility Update Director of Sales & Marketing on market trends and business leads Interview, select and recruit direct reports Identify and develop team members with potential Conduct performance review with the team Constantly monitor team members’ appearance, attitude and degree of professionalism Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Be aware of the hotel fire & life safety/emergency procedures Perform other reasonable duties assigned by the assigned by the Management Qualifications Diploma in Tourism / Hospitality Management Minimum of 5 years of experience in a similar capacity with proven track records Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, & PowerPoint Additional Information WHAT IS IN IT FOR YOU: Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities

Company Description Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations. Job Description Purchasing Planning Responsible for purchase of materials required by the company. To assist the Materials Manager in the allocation of suppliers based on the vendor capacity, location etc., and the company’s requirements. To survey the market and update the knowledge about new products and suppliers available in the market. Assist the Materials Manager to coordinate all the operations of the team within the department. Provide information on choices of items available for purchase. Assist the Materials Manager to prioritize purchases based on resources and urgency. Ensure to evaluate user needs and functionality of various materials purchased. Ensure that all Licensing laws are adhered to. Assist the Materials Manager to plan, direct and control all day-to-day Purchasing functions. People Management Motivate and develop the team to ensure smooth functioning of the department and promote teamwork. Provide effective support to the team to enable them to provide a range of effective and efficient services. Financial Management Assist the Materials Manager to monitor and maintain inventory records of all the purchases made. Identify optimal, cost effective use of the resources and educate the team on the same. Operational Management To compare the quotations received and select the supplier, who suits to the company’s requirements. Ensure to place order with suppliers taking the lead time into consideration. Negotiate with supplier and evaluate the proposal when required. Ensure that the purchase order meets the criteria of quality, price, timeliness and reliability and also the standards of the company. Ensure that a copy of purchase order is sent to all the concerned departments. Follow up with suppliers for efficient service and in case of late delivery of the materials ordered. Ensure closure of purchase record after delivery of items. Handle dispatches to other departments as required. Keep track of new Legislation, Excise and Custom rules that come into force from time to time. To handle day-to-day purchase activities. Follow up on payment on receiving the materials. Handle additional responsibilities as and when delegated by top management Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization and the prompt delivery of services. Qualifications Bachelor’s Degree Minimum 5 years of experience in a similar capacity High degree of professionalism with strong understanding of business acumen Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, PowerPoint, and relevant financial and accounting reporting systems Fully conversant in accounting principles and financial regulation standards Additional Information WHAT IS IN IT FOR YOU: Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities

Company Description Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations. Job Description Purchasing Planning Responsible for purchase of materials required by the company. To assist the Materials Manager in the allocation of suppliers based on the vendor capacity, location etc., and the company’s requirements. To survey the market and update the knowledge about new products and suppliers available in the market. Assist the Materials Manager to coordinate all the operations of the team within the department. Provide information on choices of items available for purchase. Assist the Materials Manager to prioritize purchases based on resources and urgency. Ensure to evaluate user needs and functionality of various materials purchased. Ensure that all Licensing laws are adhered to. Assist the Materials Manager to plan, direct and control all day-to-day Purchasing functions. People Management Motivate and develop the team to ensure smooth functioning of the department and promote teamwork. Provide effective support to the team to enable them to provide a range of effective and efficient services. Financial Management Assist the Materials Manager to monitor and maintain inventory records of all the purchases made. Identify optimal, cost effective use of the resources and educate the team on the same. Operational Management To compare the quotations received and select the supplier, who suits to the company’s requirements. Ensure to place order with suppliers taking the lead time into consideration. Negotiate with supplier and evaluate the proposal when required. Ensure that the purchase order meets the criteria of quality, price, timeliness and reliability and also the standards of the company. Ensure that a copy of purchase order is sent to all the concerned departments. Follow up with suppliers for efficient service and in case of late delivery of the materials ordered. Ensure closure of purchase record after delivery of items. Handle dispatches to other departments as required. Keep track of new Legislation, Excise and Custom rules that come into force from time to time. To handle day-to-day purchase activities. Follow up on payment on receiving the materials. Handle additional responsibilities as and when delegated by top management Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization and the prompt delivery of services. Qualifications Bachelor’s Degree Minimum 5 years of experience in a similar capacity High degree of professionalism with strong understanding of business acumen Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, PowerPoint, and relevant financial and accounting reporting systems Fully conversant in accounting principles and financial regulation standards Additional Information WHAT IS IN IT FOR YOU: Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities

Job Description JOB PURPOSE Guest Service Associate provides guest services, handles the set‐up of daily reservations and check‐in and check‐out of guests. Perform all cashier functions adhering to internal controls guidelines. EXECUTIVE RESPONSIBITIES & EMPOWERMENT Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures. Responsible for following and ensuring the standard operating policies (Key to Success) and procedures are adhered to. Notes, collects and actions any guests’ preferences to maintain guest profiles. KEY OPERATIONAL RESPONSIBILITIES People Management Helps in creating a positive and highly motivated working environment that promotes and develops teamwork. Utilizes and develops communication tools and channels for the dissemination of information and workflow in the section. Attend training as scheduled by management. Guest Loyalty Promptly and actively obtains feedback and preference from guest. Provides engaging arrival and departure experience to all guests. Enroll maximum guests to Le Club. Achieves guest delight through friendly and proficient services at the time of arrival / departure. Must have knowledge of membership levels of Le Club Accor program. Operational Processes At the start of the each shift, all shift back up reports, get familiarized with: Room Situation in the Hotel, Checks on status of room blocks and discrepancies, Front Desk follow ups on expected check ins and check outs, Reports from the end of the previous shift, Correspondence bearing the current shift, Events in the hotel. Take hand over from the outgoing shift, highlights any cash discrepancy. Takes departure time and secure mode of payment from all guests at the time to arrival. Takes check ins / outs efficiently within require time frame and as per defined standards. Welcomes all guest entering the hotel. Extends fond farewell to all guests on departure. Follows all internal controls guidelines prescribed by the management Up sell higher category of rooms to optimize occupancy and room rate. Records Arrival & Departure register as per local laws at all times. Prepare ‘C’ forms send as per the local laws. Ensure and check all equipments in Front Office Department are in working condition. Administration Ensure all grooming standards are in place and adhered to. Print shift reports and get them signed off, filed or handed over to incoming Shift. Ensure that all rebates and paid‐outs are acknowledged by Duty Manager. Performs all other job assigned by the Management.

Job Description JOB PURPOSE Perform professional massage therapy and body treatments and remain current with the industry. Provide uncompromised attention to guest/member service. KEY OPERATIONAL RESPONSIBILITIES Financial- Maintain the facility in peak condition at all times while adhering to all aspects of the operations budget. To ensure efficient billing of service to clients Operational – Perform all 30, 60 and 120 minute body treatments, as certified/trained to do so. Be on time for appointments and thoroughly review appointments after completing each massage. Keep work area clean and neat at all times. Maintain an ample supply of massage oils, alcohol, towels, sheets, and other necessary supplies in a neat and orderly fashion within the massage work area. Preparation of kits as required/needed. The ability to courteously interact and answer all facility related questions with members and guests. Perform loofah treatments and herbal wraps as required. Assist in the co‑ordination of Body Tech. services with other spa programmes. Insure current trends in body treatment industry. Serve as catalyst to promote spa services to members and hotel guests. Maintain current professional licenses. Report dysfunctional equipment to Operations Manager. Work with the Body Tech. Supervisor in the formulation of plans for projects and other areas. Ensure individual is well versed in all aspects of the Spa's operations i.e. Business telephone usage, Guest relations, Spa services (massage, loofah, facial, etc.), Retail sales. Assist in the operations of all spa departments as required: Fitness Facility Operations Front Desk/Receptions Boutique Sales and Marketing Guest Service- To ensure the facility is in peak condition at all times (operations and cleanliness). To ensure guest/member satisfaction at all times by ensuring that safety and service is always the Spa's first priority. Administrative Duties- Adherence to Standard Operating Procedures Manual. To maintain inventory of supplies for the operations of the treatment rooms. To maintain accurate as required by provincial regulations. To attend weekly/monthly Body Tech. departmental communication meetings. Effective scheduling of all Massage Therapists. Employee Relations – To ensure Body Tech. department maintains a positive relationship with all departments in the Spa and Hotel. Responsible for being trained in all facility operations. To ensure having a complete understanding of, and adhere to, the hotel's policy relating to safety. Responsible for understanding all Spa departments training in pertinent emergency procedures and ensuring all departments are well versed in Salon operations (cross training). To ensure all employees adhere to all hotel standards as stated in the employee handbook. Other Duties – Ensure cross trained in all spa departments. To carry out any other duties and responsibilities as assigned Follow and ensure that all employees follow all safety procedures and practices. Adherence of Body Tech. departmental Emergency Procedures/Safety Manual. Ensure all departments adhere to all safety practices of THE HOTEL. Maintain equipment for Body Techniques and personal equipment in safe working order .

Job Description JOB PURPOSE Exceed guest expectation in first attempt. EXECUTIVE RESPONSIBILITIES & EMPOWERMENT KEY OPERATIONAL RESPONSIBILITIES Financial: Oversee the stock take and stock rotation for the assigned section. Monitor the operation to ensure that food wastage is minimised and to maintain cost effectiveness and profitability in all areas. Operational: Check all equipment prior to service where applicable. Oversee all front of house food set ups to ensure they are as per guidelines set by the Chef. Promote an environment of team work to facilitate the achievement of department and Accor objectives. Monitor quantity and quality of food products for the assigned section to ensure compliance with Accor standards. To maintain the quality and presentation of all food served and the expedition thereof. To follow all HACCP procedures in all food production and galley maintenance. To ensure back up is provided for the service lines. To follow all recipes to company specifications, and avoid wastage. To communicate and cooperate with all other team members, to ensure a smooth food delivery system. To ensure environmental separation standards are followed. To perform all other tasks assigned by senior management. To be fully conversant with all services and facilities offered by the hotel. To perform opening and closing procedures established for the Place of Work as assigned. To monitor operating supplies and reduce spoilage and wastage. To do mise-en-place/ pre-preparation/ processing of all meat, poultry, seafood, fruit and vegetables, dairy products, etc. To perform cooking at various sites in the hotel as well as outside Banquet functions. Business plan /Analysis: To ensure when preparing meals, that all food production recipes and presentation specifications are followed, as per company standard, to produce food of consistent quality and cost. Team Management : To ensure decision making process is transparent and fair. General Duty: Should have a thorough knowledge of menus, recipes and preparation. Should have worked in all section of the kitchen. Should have through knowledge of HACCP procedures and regulation and should be able to guide and trained his assistance. Must be able to monitor consumptions, stores, butchery, receiving. Should possess good knife skills. To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and upsell alternatives. To co-ordinate with the Stewarding, F&B Outlets and other Departments.

Job Description JOB PURPOSE Guest Service Associate provides guest services, handles the set‐up of daily reservations and check‐in and check‐out of guests. Perform all cashier functions adhering to internal controls guidelines. EXECUTIVE RESPONSIBITIES & EMPOWERMENT Ensures all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures. Responsible for following and ensuring the standard operating policies (Key to Success) and procedures are adhered to. Notes, collects and actions any guests’ preferences to maintain guest profiles. KEY OPERATIONAL RESPONSIBILITIES People Management Helps in creating a positive and highly motivated working environment that promotes and develops teamwork. Utilizes and develops communication tools and channels for the dissemination of information and workflow in the section. Attend training as scheduled by management. Guest Loyalty Promptly and actively obtains feedback and preference from guest. Provides engaging arrival and departure experience to all guests. Enroll maximum guests to Le Club. Achieves guest delight through friendly and proficient services at the time of arrival / departure. Must have knowledge of membership levels of Le Club Accor program. Operational Processes At the start of the each shift, all shift back up reports, get familiarized with: Room Situation in the Hotel, Checks on status of room blocks and discrepancies, Front Desk follow ups on expected check ins and check outs, Reports from the end of the previous shift, Correspondence bearing the current shift, Events in the hotel. Take hand over from the outgoing shift, highlights any cash discrepancy. Takes departure time and secure mode of payment from all guests at the time to arrival. Takes check ins / outs efficiently within require time frame and as per defined standards. Welcomes all guest entering the hotel. Extends fond farewell to all guests on departure. Follows all internal controls guidelines prescribed by the management Up sell higher category of rooms to optimize occupancy and room rate. Records Arrival & Departure register as per local laws at all times. Prepare ‘C’ forms send as per the local laws. Ensure and check all equipments in Front Office Department are in working condition. Administration Ensure all grooming standards are in place and adhered to. Print shift reports and get them signed off, filed or handed over to incoming Shift. Ensure that all rebates and paid‐outs are acknowledged by Duty Manager. Performs all other job assigned by the Management.

Job Description JOB PURPOSE Exceed guest expectation in first attempt. EXECUTIVE RESPONSIBILITIES & EMPOWERMENT KEY OPERATIONAL RESPONSIBILITIES Financial: Oversee the stock take and stock rotation for the assigned section. Monitor the operation to ensure that food wastage is minimised and to maintain cost effectiveness and profitability in all areas. Operational: Check all equipment prior to service where applicable. Oversee all front of house food set ups to ensure they are as per guidelines set by the Chef. Promote an environment of team work to facilitate the achievement of department and Accor objectives. Monitor quantity and quality of food products for the assigned section to ensure compliance with Accor standards. To maintain the quality and presentation of all food served and the expedition thereof. To follow all HACCP procedures in all food production and galley maintenance. To ensure back up is provided for the service lines. To follow all recipes to company specifications, and avoid wastage. To communicate and cooperate with all other team members, to ensure a smooth food delivery system. To ensure environmental separation standards are followed. To perform all other tasks assigned by senior management. To be fully conversant with all services and facilities offered by the hotel. To perform opening and closing procedures established for the Place of Work as assigned. To monitor operating supplies and reduce spoilage and wastage. To do mise-en-place/ pre-preparation/ processing of all meat, poultry, seafood, fruit and vegetables, dairy products, etc. To perform cooking at various sites in the hotel as well as outside Banquet functions. Business plan /Analysis: To ensure when preparing meals, that all food production recipes and presentation specifications are followed, as per company standard, to produce food of consistent quality and cost. Team Management : To ensure decision making process is transparent and fair. General Duty: Should have a thorough knowledge of menus, recipes and preparation. Should have worked in all section of the kitchen. Should have through knowledge of HACCP procedures and regulation and should be able to guide and trained his assistance. Must be able to monitor consumptions, stores, butchery, receiving. Should possess good knife skills. To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and upsell alternatives. To co-ordinate with the Stewarding, F&B Outlets and other Departments.

Job Description JOB PURPOSE Perform professional massage therapy and body treatments and remain current with the industry. Provide uncompromised attention to guest/member service. KEY OPERATIONAL RESPONSIBILITIES Financial- Maintain the facility in peak condition at all times while adhering to all aspects of the operations budget. To ensure efficient billing of service to clients Operational – Perform all 30, 60 and 120 minute body treatments, as certified/trained to do so. Be on time for appointments and thoroughly review appointments after completing each massage. Keep work area clean and neat at all times. Maintain an ample supply of massage oils, alcohol, towels, sheets, and other necessary supplies in a neat and orderly fashion within the massage work area. Preparation of kits as required/needed. The ability to courteously interact and answer all facility related questions with members and guests. Perform loofah treatments and herbal wraps as required. Assist in the co‑ordination of Body Tech. services with other spa programmes. Insure current trends in body treatment industry. Serve as catalyst to promote spa services to members and hotel guests. Maintain current professional licenses. Report dysfunctional equipment to Operations Manager. Work with the Body Tech. Supervisor in the formulation of plans for projects and other areas. Ensure individual is well versed in all aspects of the Spa's operations i.e. Business telephone usage, Guest relations, Spa services (massage, loofah, facial, etc.), Retail sales. Assist in the operations of all spa departments as required: Fitness Facility Operations Front Desk/Receptions Boutique Sales and Marketing Guest Service- To ensure the facility is in peak condition at all times (operations and cleanliness). To ensure guest/member satisfaction at all times by ensuring that safety and service is always the Spa's first priority. Administrative Duties- Adherence to Standard Operating Procedures Manual. To maintain inventory of supplies for the operations of the treatment rooms. To maintain accurate as required by provincial regulations. To attend weekly/monthly Body Tech. departmental communication meetings. Effective scheduling of all Massage Therapists. Employee Relations – To ensure Body Tech. department maintains a positive relationship with all departments in the Spa and Hotel. Responsible for being trained in all facility operations. To ensure having a complete understanding of, and adhere to, the hotel's policy relating to safety. Responsible for understanding all Spa departments training in pertinent emergency procedures and ensuring all departments are well versed in Salon operations (cross training). To ensure all employees adhere to all hotel standards as stated in the employee handbook. Other Duties – Ensure cross trained in all spa departments. To carry out any other duties and responsibilities as assigned Follow and ensure that all employees follow all safety procedures and practices. Adherence of Body Tech. departmental Emergency Procedures/Safety Manual. Ensure all departments adhere to all safety practices of THE HOTEL. Maintain equipment for Body Techniques and personal equipment in safe working order .

Job Description JOB PURPOSE Maximize room bookings by delivering a pleasant and efficient reservations service. Ensure that reservations are dealt with effectively, while maximizing revenue. EXECUTIVE RESPONSIBILITIES & EMPOWERMENT Liaises with Sales & Marketing Team and Front Office Team in day to day operations KEY OPERATIONAL RESPONSIBILITIES Financial Identify optimal, cost effective use of the resources and educate the team on the same. Operational Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure. Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates. Responsible for ensuring that all reservation filing and correspondence is carried out daily. Perform all the duties that are common and any other duties assigned by the Reservations Manager/Asst Manager/Team Leader. Business plan /Analysis Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events Team Management Work with internal/external representatives from different functions for executing the reservations. Provide effective support to the team to enable them to provide a range of effective and efficient services. General Duty Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Be ready and responsible for any job, which may be assigned by the Management

Job Description JOB PURPOSE Maximize room bookings by delivering a pleasant and efficient reservations service. Ensure that reservations are dealt with effectively, while maximizing revenue. EXECUTIVE RESPONSIBILITIES & EMPOWERMENT Liaises with Sales & Marketing Team and Front Office Team in day to day operations KEY OPERATIONAL RESPONSIBILITIES Financial Identify optimal, cost effective use of the resources and educate the team on the same. Operational Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure. Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates. Responsible for ensuring that all reservation filing and correspondence is carried out daily. Perform all the duties that are common and any other duties assigned by the Reservations Manager/Asst Manager/Team Leader. Business plan /Analysis Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events Team Management Work with internal/external representatives from different functions for executing the reservations. Provide effective support to the team to enable them to provide a range of effective and efficient services. General Duty Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Be ready and responsible for any job, which may be assigned by the Management

Company Description Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations. Job Description Outlet Operation Perform opening/closing side duties as assigned and set all tables according to standards and procedures Deliver F&B services in accordance to departmental standards and procedures Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation Greet all patrons warmly upon arrival at the door and escort them to the table Ensure that all food & beverage are served according to service standard Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature Try to remember individual patron’s names and their preferences to extend a personalized service Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full Thank all patrons for patronizing the outlet upon their departure Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area Collect food and beverage supply requisition, ensure that the stock collected is as per requisition Report any complaints, incidents or other irregularities to management Assist other Food & Beverage outlets with their operations during peak times or when required Qualifications Secondary / High school education Additional certification(s) in Food & Beverage will be an advantage Good reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Additional Information WHAT IS IN IT FOR YOU: Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities

Company Description Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations. Job Description Outlet Operation Perform opening/closing side duties as assigned and set all tables according to standards and procedures Deliver F&B services in accordance to departmental standards and procedures Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation Greet all patrons warmly upon arrival at the door and escort them to the table Ensure that all food & beverage are served according to service standard Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature Try to remember individual patron’s names and their preferences to extend a personalized service Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full Thank all patrons for patronizing the outlet upon their departure Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area Collect food and beverage supply requisition, ensure that the stock collected is as per requisition Report any complaints, incidents or other irregularities to management Assist other Food & Beverage outlets with their operations during peak times or when required Qualifications Secondary / High school education Additional certification(s) in Food & Beverage will be an advantage Good reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Additional Information WHAT IS IN IT FOR YOU: Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities

Company Description Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations. Job Description Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation Assist management to supervise junior team members and casual labor under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis Take food and beverage orders according to guest’s requirements and preferences Deliver food & beverage services in accordance to departmental standards and procedures Ensure that all food & beverage are served according to service standard Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full Try to remember individual patron’s names and their preferences to extend a personalized service Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Collect food and beverage supply requisition, ensure that the stock collected is as per requisition Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management Assist other Food & Beverage outlets with their operations during peak times or when required Other Responsibilities Maintain complete knowledge of all food & beverage services, contents &preparation methods, outlets and hotel services/features Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Qualifications Secondary / High school education Additional certification(s) in Food & Beverage will be an advantage Good reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Minimum 1 year of relevant experience in a similar capacity Working knowledge of MS Excel, Word, & PowerPoint Additional Information WHAT IS IN IT FOR YOU: Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities

Company Description Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations. Job Description Operation Attend daily briefings and takes on daily assigned tasks Understand the difference in guest levels (VIPs) and Room Categories Clean and maintain areas of responsibility according to standards and procedures Replenish guest supplies and ensure that guests requests are promptly attended to Report damage or malfunction in hotel rooms/areas to Supervisor Maintain equipment in a proper state of cleanliness Maintain a section room report as well as a daily productivity report Reports lost and found articles to the housekeeping office immediately Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor Record room status in allocated section accurately Carry out valet services when required (e.g. delivery of linen, processing laundry orders) Other Responsibilities Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management Establish and maintain effective employee working relationships Qualifications Primary school education Good oral proficiency in English language No experience is required, training will be provided Additional Information WHAT IS IN IT FOR YOU: Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities

Company Description Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations. Job Description Operation Stock up the assigned kitchen with raw materials and ingredients on a daily basis Be familiar with the use of all electrical and mechanical equipment in the kitchen and observe safety precautions when handling them Master all basic cooking methods like cutting of ingredients and preparing daily mis-en-place for the assigned station Prepare food items as per standard recipe cards whilst maintaining portion control and minimizing wastage Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Clean and maintain all equipment within the food production area Promptly report any hazards, unsafe working conditions or equipment which requires repair or maintenance to immediate supervisor. People Management Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure to exceed guest expectations in quality and service of the food products. Cooperate with staff in each section as assigned by the Executive Chef to ensure the proper use of equipment and efficient completion of all tasks. Maintain personal grooming and hygiene to ensure standards are maintained. Liaise with the Catering and Stewarding Departments in a professional manner to ensure event objectives are achieved and standards are maintained at all times. Financial Management Identify optimal and cost effective use of the resources. Facilitate the stock take and stock rotation for the assigned section. Monitor the operation to ensure that food wastage is minimized and to maintain cost effectiveness and profitability in all areas. Operational Management Adhere to all recipes, methods and instructions from the Executive Chef. Ensure that company and statutory hygiene standards are maintained. Ensure that the preparation and presentation of food complies with the standards. Responsible for the production, preparation and presentation of all food items, in the assigned function, to ensure highest quality at all times. Ensure to maintain appropriate grooming standards, hygiene and code of conduct. Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services. Ensure to prevent the use of contaminated products in any process of food preparation. To ensure that the assigned Kitchen areas, equipments and utensils are always kept as per the standards. Ensure to adhere hotel policies and procedures at all times. Handle additional responsibilities as and when delegated by the Management. Qualifications Minimum Primary school education Minimum 1 year of relevant experience in a similar capacity Oral proficiency in English language Additional Information WHAT IS IN IT FOR YOU: Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities

Company Description Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations. Job Description Operation Stock up the assigned kitchen with raw materials and ingredients on a daily basis Be familiar with the use of all electrical and mechanical equipment in the kitchen and observe safety precautions when handling them Master all basic cooking methods like cutting of ingredients and preparing daily mis-en-place for the assigned station Prepare food items as per standard recipe cards whilst maintaining portion control and minimizing wastage Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Clean and maintain all equipment within the food production area Promptly report any hazards, unsafe working conditions or equipment which requires repair or maintenance to immediate supervisor. People Management Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure to exceed guest expectations in quality and service of the food products. Cooperate with staff in each section as assigned by the Executive Chef to ensure the proper use of equipment and efficient completion of all tasks. Maintain personal grooming and hygiene to ensure standards are maintained. Liaise with the Catering and Stewarding Departments in a professional manner to ensure event objectives are achieved and standards are maintained at all times. Financial Management Identify optimal and cost effective use of the resources. Facilitate the stock take and stock rotation for the assigned section. Monitor the operation to ensure that food wastage is minimized and to maintain cost effectiveness and profitability in all areas. Operational Management Adhere to all recipes, methods and instructions from the Executive Chef. Ensure that company and statutory hygiene standards are maintained. Ensure that the preparation and presentation of food complies with the standards. Responsible for the production, preparation and presentation of all food items, in the assigned function, to ensure highest quality at all times. Ensure to maintain appropriate grooming standards, hygiene and code of conduct. Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services. Ensure to prevent the use of contaminated products in any process of food preparation. To ensure that the assigned Kitchen areas, equipments and utensils are always kept as per the standards. Ensure to adhere hotel policies and procedures at all times. Handle additional responsibilities as and when delegated by the Management. Qualifications Minimum Primary school education Minimum 1 year of relevant experience in a similar capacity Oral proficiency in English language Additional Information WHAT IS IN IT FOR YOU: Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities

Company Description Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations. Job Description Operation Stock up the assigned kitchen with raw materials and ingredients on a daily basis Be familiar with the use of all electrical and mechanical equipment in the kitchen and observe safety precautions when handling them Master all basic cooking methods like cutting of ingredients and preparing daily mis-en-place for the assigned station Prepare food items as per standard recipe cards whilst maintaining portion control and minimizing wastage Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Clean and maintain all equipment within the food production area Promptly report any hazards, unsafe working conditions or equipment which requires repair or maintenance to immediate supervisor. People Management Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure to exceed guest expectations in quality and service of the food products. Cooperate with staff in each section as assigned by the Executive Chef to ensure the proper use of equipment and efficient completion of all tasks. Maintain personal grooming and hygiene to ensure standards are maintained. Liaise with the Catering and Stewarding Departments in a professional manner to ensure event objectives are achieved and standards are maintained at all times. Financial Management Identify optimal and cost effective use of the resources. Facilitate the stock take and stock rotation for the assigned section. Monitor the operation to ensure that food wastage is minimized and to maintain cost effectiveness and profitability in all areas. Operational Management Adhere to all recipes, methods and instructions from the Executive Chef. Ensure that company and statutory hygiene standards are maintained. Ensure that the preparation and presentation of food complies with the standards. Responsible for the production, preparation and presentation of all food items, in the assigned function, to ensure highest quality at all times. Ensure to maintain appropriate grooming standards, hygiene and code of conduct. Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services. Ensure to prevent the use of contaminated products in any process of food preparation. To ensure that the assigned Kitchen areas, equipments and utensils are always kept as per the standards. Ensure to adhere hotel policies and procedures at all times. Handle additional responsibilities as and when delegated by the Management. Qualifications Minimum Primary school education Minimum 1 year of relevant experience in a similar capacity Oral proficiency in English language Additional Information WHAT IS IN IT FOR YOU: Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities

Company Description Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations. Job Description Operation Plan daily engineering staff briefing with Director of Engineering and assist in distributing daily work assignments Schedule and document planned and unplanned maintenance programs for the various systems such as (not limited to) the following: Air-conditioning & electrical, refrigeration, FLS equipment, building maintenance including furniture & fixtures, painting, parts renewal & repairs, kitchen and laundry equipment, low voltage (LV), guest rooms, F&B outlets, function/banquet areas, front/back of the house, plumbing & drainage Supervise and provide constructive feedback to all team members to ensure safe work practices, efficient operation, proper preventative maintenance and repair to equipment Assist in the preparation of consumption reports on power, water, steam, and gas Ensure that maintenance & repairs performed by contractors are executed in accordance with agreed health and safety policy, contracts, fees or charges Review work flow and provide Director of Engineering with possible improvements to increase efficiency Coordinate and inform Director of Engineering of any disruptions to service of any kind Team Management Identify and develop team members with potential Conduct performance review with the team Constantly monitor team members’ appearance, attitude and degree of professionalism Prepare and conduct detailed induction programs for new employees Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service Other Responsibilities Be fully conversant with hotel fire & life safety/emergency procedures Comply with hotel and department policies and procedures at all times Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Qualifications Secondary / High school education Trade Certificate with a minimum of 2 years of experience in a similar capacity Good reading and oral proficiency in English language Additional Information WHAT IS IN IT FOR YOU: Come As You Are Work With Purpose Grow, Learn and Enjoy Explore Limitless Possibilities