OT Technician

Position Title: Technician cum Receptionist Department: Clinical & Front Office Reports To: Dermatologist / Clinic Manager Location: Jaipur

Position Overview

The Technician cum Receptionist plays a dual role in ensuring smooth clinical operations and providing an excellent patient experience. This position handles front-desk responsibilities while also supporting the dermatologist with clinical procedures. The role requires strong communication skills, technical capability, professionalism, and strict adherence to hygiene standards.

Key Responsibilities1. Front Desk & Reception Duties

• Welcome patients warmly and assist with check-in/check-out procedures.
• Manage phone calls, appointment scheduling, and patient inquiries.
• Communicate clinic policies, available services, and follow-up requirements.
• Maintain patient records in the clinic management system.
• Handle billing, payments, insurance information (if applicable), and daily cash reconciliation.
• Ensure the reception and waiting area remain clean, sanitized, and organized.

2. Clinical & Technical Assistance

• Assist dermatologist during consultations, minor procedures, and cosmetic treatments.
• Prepare treatment rooms, instruments, and equipment before each procedure.
• Guide patients through pre-procedure and post-procedure instructions.
• Support with laser procedures, peels, facials, or other dermatology treatments (as trained).
• Document clinical details and vital information accurately in patient files.
• Perform basic clinical tasks such as dressing changes, suture removal, and applying topical products under supervision.

3. Hygiene, Safety & Equipment Management

• Sterilize instruments and maintain proper infection control protocols.
• Disinfect treatment rooms and high-touch areas after each patient.
• Stock and organize clinical supplies, consumables, and front-desk materials.
• Conduct routine equipment checks and report any technical issues.

4. Administrative & Coordination Support

• Coordinate patient flow between reception and treatment rooms.
• Assist in maintaining inventory logs and ordering supplies.
• Prepare and manage forms, consent documents, and procedure notes.
• Support overall clinic operations to ensure efficiency and professionalism.

Skills & Qualifications

• Diploma/Certificate in Medical Assistant, Nursing, Aesthetic Technician, or equivalent (preferred).
• Prior experience in a dermatology/cosmetic/medical clinic is an advantage.
• Strong communication, customer service, and multitasking skills.
• Basic knowledge of dermatology procedures, instruments, and safety protocols.
• Proficient with computers and clinic management software.
• Professional, well-groomed, patient-friendly, and detail-oriented.

Working Conditions

• Fast-paced clinical environment requiring both desk work and hands-on clinical tasks.
• Standing for extended periods during procedures.
• May require flexible hours, including weekends and extended shifts based on clinic needs.

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person