2618 Order Management Jobs - Page 12

As a consulting partner and lead Subject Matter Expert (SME) in the Service Fulfilment, STOM (Service Topology & Order Management) domain, you will be responsible for working on discovery, solutioning, and delivery of order decomposition, order orchestration, and inventory-driven service fulfillment. Your role will involve engaging with clients to align their business objectives with OSS platform capabilities such as Netcracker, Amdocs OSS, Cramer, Ericsson Adaptive Inventory. Virtusa is a company that values teamwork, quality of life, and professional and personal development. With a global team of 27,000 professionals, Virtusa is committed to supporting your growth and providing you with exciting projects, opportunities, and exposure to state-of-the-art technologies throughout your career. At Virtusa, collaboration and a team-oriented environment are highly valued, creating a dynamic space where innovative ideas are nurtured, and excellence is encouraged.,

As a Team Leader for US & Canada Client Relations in the Diamond Jewelry Industry, you will oversee a team of Relationship Managers dedicated to maintaining and enhancing client relationships in the US and Canada. Your primary responsibilities include managing high-net-worth clients, supervising order processes, driving sales, and ensuring top-notch customer satisfaction. Your strategic direction will be crucial in fostering smooth client communication, proactive engagement, and upselling strategies to promote business growth. Your key responsibilities will revolve around team leadership and development, client relationship management, order coordination, sales strategies, reporting and analytics, and quality control to drive customer satisfaction. You will be required to lead, mentor, and set performance goals for your team, oversee client interactions, manage order processes, collaborate with the business development team, generate reports, and ensure quality standards are met. The ideal candidate for this role should possess 2-5 years of leadership or managerial experience in industries such as luxury goods, jewelry, e-commerce, banking, fashion, or BPO. Proficiency in Salesforce or other CRM systems, strong problem-solving skills, exceptional English communication abilities, and the capability to analyze sales data for strategic decision-making are essential qualifications. This is a full-time, permanent position based in Surat, Gujarat, with working hours from 10:00 PM to 7:00 AM for the night shift. If you have a passion for leadership, client relations, and driving business growth in the international market, we encourage you to apply for this challenging yet rewarding opportunity.,

As an experienced professional with 7-11 years of relevant experience in Oracle EBS SCM modules, you will be responsible for implementing solutions in modules such as Order Management, Advanced Pricing, Purchasing, and Inventory. Your role will involve working closely with clients, understanding their requirements, and translating them into functional specifications. You will be involved in application configuration, test case preparation, and execution to ensure the successful delivery of solutions. Your primary responsibilities will include gathering and documenting requirements using prescribed methodologies, maintaining and enhancing Oracle SCM modules, conducting CRP sessions, participating in design reviews, and mapping client requirements against Oracle EBS SCM Modules. You should possess strong communication skills to effectively translate requirements into design documents and lead and mentor team members. Your ability to work under pressure, meet deadlines, and deliver quality solutions will be crucial in this role. Additionally, you will be required to prepare test scripts and test cases, conduct trainings, and support the Project Management Office (PMO). Your educational background should include a Professional or Management Degree. Business travel may be required for client site work, and having a valid passport is a must. At EY, we are committed to building a better working world by creating new value for clients, people, society, and the planet. With a focus on data, AI, and advanced technology, our teams help clients shape the future with confidence and address the most pressing issues of today and tomorrow. Join us at EY and be part of a globally connected network that offers services in assurance, consulting, tax, strategy, and transactions across more than 150 countries and territories.,

At PwC, we specialize in providing consulting services for a variety of business applications, focusing on helping clients optimize operational efficiency. As a member of the SAP Customer team, you will specifically work on consulting services for SAP Customer Relationship Management (CRM) applications. Your responsibilities will include analyzing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilization of SAP CRM applications. By working in this area, you will play a crucial role in enabling clients to enhance customer relationship management processes, improve customer satisfaction, and achieve their strategic objectives. In this role, you will have the opportunity to build meaningful client connections, manage and inspire others, and navigate complex situations to deepen your technical expertise and awareness of strengths. Anticipating the needs of your teams and clients, delivering quality work, and embracing ambiguity are essential aspects of this position. You are encouraged to ask questions, seek growth opportunities, and use moments of uncertainty to further develop your skills and knowledge. Key Skills and Requirements: - Respond effectively to diverse perspectives, needs, and feelings of others. - Utilize a broad range of tools, methodologies, and techniques to generate new ideas and solve problems. - Employ critical thinking to break down complex concepts. - Understand the broader objectives of your project or role and how your work contributes to the overall strategy. - Develop a deeper understanding of the business context and its evolving nature. - Use reflection to enhance self-awareness, strengthen strengths, and address areas of development. - Interpret data to derive insights and make recommendations. - Adhere to professional and technical standards, the firm's code of conduct, and independence requirements. Job Summary: Joining our Managed Services team will allow you to collaborate with various teams to assist clients in implementing and operating new capabilities, achieving operational efficiencies, and leveraging technology effectively. As part of the Application Evolution Services team, you will help organizations optimize their enterprise applications, driving transformation and innovation to enhance business performance. By managing and maintaining application ecosystems, you will support clients in maximizing the value of their SAP investment across multiple business functions. Minimum Qualifications: - Degree in BE/BTech/ME/MTech/MBA - Field of study in any Engineering or Management specialization - Minimum of 6-10 years of experience - SAP Certification on SD Module and S/4 HANA Sales Preferred Knowledge/Skills: - Demonstrated expertise as an individual contributor and team member with a focus on deep expertise, continuous execution, throughput, and quality. - Extensive experience in SAP SD module and Logistics, including support, operations, and implementation projects. - Excellent communication, analytical, and interpersonal skills. - Ability to work in 2nd shift. - Critical thinking skills and problem-solving abilities. - Adherence to SLAs and experience in incident, change, and problem management. - Knowledge of business processes related to sales, finance, supply chain, manufacturing, and human capital. Strong Knowledge In: - Hands-on experience in the SD module & Logistics, particularly in S/4 HANA. - Expertise in business processes such as Make To Order, Make To Stock, Consignment, Third Party Sales, etc. - Configuration and definition in the SD module, including Order Management, Pricing techniques, Delivery, Shipment, Billing, etc. - Understanding of Contract & Sales Order Processing, Delivery Execution, Invoicing, pricing procedures, taxes, etc. Preferred Skills: - SAP Certification on SD Module and S/4 HANA Sales. - Integration experience with SAP Transportation Management (TM). - Understanding of integration with other modules like FI/CO, MM, PS, HR, TM. - Exposure to interfaces like ALE/IDOC or EDI/IDOC, with some technical knowledge. - Hands-on experience with tools like ServiceNow, Solution Manager, Jira, HP4, MQC, LSMW, etc.,

Responsibilities: * Manage product listings on Amazon, Flipkart, Shopify & other marketplaces * Oversee catalog creation, maintenance & updates * Optimize inventory levels through stock management * Process orders accurately & efficiently Performance bonus Relocation bonus Mobile bill reimbursements Leave encashment Sales incentives

You will be responsible for developing new modules and features, as well as designing existing standard and customized modules in Microsoft Dynamics NAV and/or Business Central. With over 5 years of experience in this field, you will bring a deep understanding of AL Programming Language, Visual Studio Code, AL Extensions Management, and Business Central Technical Architecture. Previous E-commerce project implementations will be a big plus. Your role will involve performing code testing and deployment to production environments, fixing bugs, and troubleshooting issues reported by users. You will also be expected to provide hotfixes and batches, manage source code and versions using Git, and configure and install Business Central server instances to optimize performance. In addition, you will need to integrate Business Central with other systems using technologies such as REST APIs, SOAP, and FTP file transfer. Monitoring processes and ensuring all integration points are functioning properly will be part of your responsibilities. Furthermore, you will be required to provide technical and functional documentation, support users, and conduct necessary trainings. Experience with MobileNAV Add-On, SQL Scripting, Automatic Testing, and Azure Functions will be advantageous for this role. A good understanding of Business Central standard Order Management and Warehouse Management functionalities is also desired.,

Job Title: Servicenow Developer Job Summary: Experienced ServiceNow Developer with extensive hands-on experience on the ServiceNow platform, including CSM and ITSM modules. This role requires deep technical expertise in designing, developing, testing, and deploying ServiceNow solutions that align with business goals and enhance operational efficiency. Key Responsibilities: Design, develop, and implement ServiceNow solutions across CSM and ITSM modules. Configure and customize Case Management, Tasks, Life Cycle Events, and Activities. Develop and maintain ServiceNow applications using App Engine Studio and UI Builder. Create and manage Service Catalogs, Order Guides, Record Producers, and advanced workflows. Implement and support modules such as Incident, Problem, Change, Knowledge, Release, Request, and Asset Management. Build and maintain intuitive self-service portals and dashboards for CSM. Configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs. Integrate and manage CMDB, Discovery, and Mid-Server configurations. Leverage Performance Analytics to monitor and optimize system performance. Collaborate with cross-functional teams to deliver projects on time and within budget. Develop front-end components using HTML, CSS, JavaScript, and server-side applications using JSP, Servlets, and JDBC. Required Skills & Qualifications: 5+ years of hands-on experience as a ServiceNow Developer. Strong expertise in CSM and ITSM modules. Proficient in UI Builder. Proficient in ServiceNow scripting, UI customization, and application development. Experience with ServiceNow Discovery, CMDB, and Asset Management. Experience with App Engine Studio and Flow Designer. Solid understanding of web technologies (HTML, CSS, JavaScript) and Java-based backend development. Strong analytical, problem-solving, and communication skills. Preferred Certifications: ServiceNow Certified System Administrator ServiceNow Certified Application Developer

You will be joining a team at AHEAD that is dedicated to building platforms for digital business by leveraging cloud infrastructure, automation, analytics, and software delivery to drive digital transformation for enterprises. At AHEAD, we are committed to fostering a culture of inclusivity, where all voices are valued, respected, and heard. We aim to provide an environment that empowers individuals to contribute their perspectives, drive change, and shape the culture at AHEAD. We welcome candidates who can bring diverse ideas and viewpoints to enrich our organization. Key Responsibilities: - Coordinate the placement of orders with IT hardware vendors such as Cisco, HP, Dell, Palo Alto, Aruba, and others. - Ensure timely processing of all orders listed in the Procurement Queue Report by the end of each day. - Manage procurement for third-party vendor requirements, ensuring adherence to procurement policies and meeting customer expectations. - Verify the accuracy of vendor teams, vendor accounts, and purchasing paths when placing orders. - Collaborate with vendors and internal teams to confirm order acknowledgments and oversee the process until delivery/shipping. - Respond promptly to email inquiries related to procurement and order status. - Confirm and oversee vendor and customer billing schedules. - Maintain contracts in Salesforce, particularly for renewals and software orders. - Verify exceptions and obtain customer authorization as necessary before proceeding with orders. - Work closely with the order management team to address escalations related to order fulfillment and shipment. - Perform any additional procurement-related tasks as assigned. Required Qualifications: - Minimum of 3 years of hands-on experience in IT procurement, with a focus on hardware. - Experience working with major IT vendors like Cisco, HP, Dell, Palo Alto, Aruba, or similar. - Previous experience in a reseller or third-party vendor procurement environment is essential. - Proficiency in using procurement/order management systems and tools, such as Salesforce, ERP platforms, etc. - Strong communication, follow-up, and coordination skills. - Excellent attention to detail and organizational abilities. Join AHEAD and be a part of a workplace that values diversity and promotes growth through initiatives like Moving Women AHEAD and RISE AHEAD. Benefit from access to cutting-edge technologies in a state-of-the-art lab, cross-departmental training, sponsorship for certifications, and continuous learning opportunities. USA Employment Benefits: - Medical, Dental, and Vision Insurance - 401(k) retirement plan - Paid company holidays - Paid time off - Paid parental and caregiver leave - Additional benefits. Visit https://www.aheadbenefits.com/ for more details. The compensation range for this role includes a base salary and applicable target bonus amount, reflecting On-Target Earnings (OTE). The OTE range may vary based on the candidate's experience, qualifications, and location.,

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. We are looking for a qualified Order Management expert to be a part of our company. In this role, you will play a key role in: - 1 to 3 years of experience in Order Management. - Problem identification and resolution of order management and logistics management processes. - As a member of the management team, participates in meeting service levels, key measurement targets of the team, delivers a high quality and cost-effective service, and oversees the process (or part of the process) and customer service decisions. - Can take leadership to ensure the delivery of a customer-focused service to the client with highly proficient knowledge of one or more processes and continually strives to improve the process. - Proficient knowledge of one or more processes. - Hands-on experience of working with an ERP tool (preferably SAP U2K2). - A team-oriented and collaborative approach. Your Profile: - Order inquiry and creation. - Subject matter expert; coaching as necessary. - Receive orders from multiple sources. - Create and validate Orders. - Modify/Cancel and process orders. - Create delivery and shipment documents. - Integrate with load building, mode planning, and route optimization. - Process returns. - Archive and Retrieve Documents. What You'll Love About Working Here: - You can shape your career with us. We offer a range of career paths and internal opportunities within the Capgemini group. - You will also get personalized career guidance from our leaders. - You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage, or new parent support via flexible work. - You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, cloud, and data, combined with its deep industry expertise and partner ecosystem.,

As a candidate for this position, your responsibilities will include: - Communicating with our direct clients & B2B clients regarding order related matters, ensuring a high level of customer service. - Collaborating directly with the founder to assist with various administrative tasks. - Serving as the primary point of contact for clients for order placement and menu coordination. - Supervising retail inventory across multiple stores and conducting regular raw material checks to monitor daily supplies. - Demonstrating excellent communication and sales skills to effectively process and fulfill orders. - Managing a daily calendar to organize tasks, work orders, and coordination efforts. - Coordinating logistics for the delivery and receipt of supplies. - Compiling daily sales reports for the brand to track performance. - Utilizing basic computer skills to efficiently handle tasks. - Demonstrating strong time management skills to effectively prioritize office tasks. - Overseeing order management and production by liaising with the kitchen team and vendors. - Managing vendors and procurement processes effectively. This is a full-time, permanent position based in Mumbai, Maharashtra. Candidates must be able to reliably commute to the work location or be willing to relocate before starting work. A preferred educational background includes a Bachelor's degree, while at least 1 year of work experience is required. Proficiency in English is essential for this role, and the work will be conducted in person. If you meet the requirements outlined above and are looking to join a dynamic team in a fast-paced environment, we encourage you to apply for this position.,

As an Oracle SCM Functional specialist, you will work on both offshore and onshore client engagements involving the implementation of Oracle SCM Cloud modules. Your primary responsibility will be to interact with customers, understand their business processes, and align them with Fusion Procurement, Order Management, Inventory Management, Planning, PDH, and other SCM Cloud Modules. You are expected to be an experienced consulting professional with a solid understanding of solutions, industry best practices, and various business processes or technology designs within the Oracle SCM product family. Operating independently, you will deliver high-quality work products, leveraging your expertise to implement Oracle products and technologies to meet customer requirements. You will apply Oracle methodology, company procedures, and industry-leading practices to provide functional and technical solutions on moderately complex customer engagements. Additionally, you may lead project teams, consult with customer management, participate in business development activities, and configure detailed solutions for projects. The ideal candidate should have a total of 10 to 15 years of experience, with at least 8 years of consulting, solutioning, or implementation experience in Oracle ERP applications. Proficiency in at least two Fusion SCM modules such as Supply/Demand/Sales & Operations Planning, Fusion Product Data Hub, Fusion Procurement, Order Management, Inventory Management, Manufacturing, Maintenance, and other SCM Cloud Modules is crucial. Furthermore, a minimum of 4 End-to-End Implementation experiences in Oracle ERP is required. Excellent communication skills, client handling capabilities, and a willingness to travel onsite for short or long-term assignments are essential. A graduate degree is mandatory, and domain/industry experience will be advantageous. In this role, your responsibilities will include implementing Oracle SCM Cloud modules at client sites, engaging with customers to understand their processes, mapping them to relevant modules, and ensuring successful solution implementation. You may also be involved in system testing, business object testing, user acceptance testing, and post-production support. Our commitment to innovation and inclusivity drives us to empower all individuals to contribute to our success. At Oracle, we foster an inclusive workforce that offers global opportunities and promotes work-life balance. We provide competitive benefits, flexible medical, life insurance, and retirement options, and encourage community engagement through volunteer programs. We are dedicated to integrating individuals with disabilities into our workforce and offer accessibility assistance throughout the employment process. If you require accommodation for a disability, please contact us at accommodation-request_mb@oracle.com or call +1 888 404 2494 in the United States.,

As an Area Sales Manager based in Trivandrum, you will need to leverage your experience in the field of stationery to successfully oversee the daily and long-term operations of the company's distributors and stores within a specific geographic region. Your primary responsibilities will include setting and adjusting sales goals, supporting distributors and teams, and ensuring efficient product ordering and shipment based on regional needs. You will also play a key role in mentoring and training executives, officers, and assistant managers within your area of responsibility. In this role, you will be required to travel extensively, spending six days a week within the allocated area. Your ability to determine both long and short-term sales goals, oversee sales promotions, and provide leadership on hiring and employee retention will be critical to your success. Additionally, resolving customer complaints and service issues will be part of your day-to-day responsibilities. To qualify for this position, you must hold an undergraduate degree from a reputed institution and have a minimum of 5 years of experience in field sales, preferably in the FMCG or stationery sector. Proficiency in English and Malayalam is essential, and a willingness to travel 100% of the time is required. This is a full-time position with benefits that include cell phone reimbursement, provided meals, provident fund, and performance bonuses. If you have a passion for driving sales growth, a knack for leadership and team development, and the ability to thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.,

We're Hiring Collections & Customer Service Roles! Looking for Commerce Graduates with excellent communication skills for the following roles: PD Role: Strong understanding of collections – Prior customer service experience MT Role: – Hands-on experience in B2B collections – Comfortable working in US shifts Immediate joiners preferred! Location- Hyderabad and Gurgaon Apply now: admin@spearheadps.com Contact- 9899080360

-Order fulfilment mgmt -manage order processing -Issue resolution & SLA Mgmt -Platform & OMS Operation -Operate on Unicommerce, vinculum & OMS/WMS Tools -MRP & Pricing control -Inventory mgmt -Track stock ageing -SAP & Backend task -Report, cordinate Required Candidate profile -Sharp execution focused person to manage backend operations for a Fashion E-Commerce brand. -Strong knowledge of OMS, inventory mgmt, pricing/MRP Control. Must have order accuracy & SAP Knowledge.

Klene Paks Limited is hiring the Product Head who will be responsible for driving the end-to-end development, production, and marketing of products. This strategic leadership role demands a deep understanding of manufacturing processes, market dynamics, and operational excellence. The Product Head will lead cross-functional teams to deliver high-quality, innovative, and cost-effective products that align with the companys growth objectives and customer needs. Key Responsibilities: Oversee procurement of raw materials and ensure timely production with quality standards. Collaborate with R&D, production, quality control, and sales teams to enhance product value and performance. Develop and execute strategic sales and product plans to meet business objectives and increase market share. Monitor and analyze industry trends, emerging technologies, and competitor offerings to keep the company competitive and innovative. Resolve production and operational challenges with a proactive and solution-driven approach. Drive product innovation through market research, customer feedback, and competitive benchmarking. Ensure adherence to regulatory and quality standards across all stages of production. Identify and implement cost-saving initiatives without compromising product quality. Mentor and guide internal teams for continuous performance improvement and skill development. Qualifications & Skills: Education: Bachelor's degree in Engineering, Business Administration, or a related field (Masters degree is a plus). Experience: Minimum 6 to 10 years in product management or a leadership role in the manufacturing industry. Proven expertise in managing large-scale production and product portfolios. Strong leadership, communication, and problem-solving abilities. In-depth understanding of materials, molding technologies, and manufacturing processes. Analytical mindset with strong decision-making skills. Ability to travel to different company or client locations as required. For more details contact Sarah PM: 9900998271

We are seeking an experienced Service Engineer to provide comprehensive production support for Oracle Fusion Cost Management, Oracle Fusion Inventory, and integrations with Oracle Payables/Receivables (Intercompany) modules. The ideal candidate will possess both functional understanding of costing methodologies and technical troubleshooting capabilities to ensure operational excellence. Key Responsibilities: Cost Management Support Support various costing methods including Standard Costing, Average Costing, FIFO, LIFO, and other methodologies Maintain subledger accounting (SLA) integrations with financial systems Provide expertise for Inventory Valuation and troubleshoot how transactions impact cost layers Support Work in Process (WIP) and Bills of Material (BOM) costing operations Analyze and troubleshoot cost variances during daily operations Develop and optimize SQL & PL/SQL queries to extract cost-related data from Oracle tables Debug PL/SQL procedures, packages, and functions used in cost calculations Receive, analyze, and prioritize related support tickets Provide timely solutions to users Document resolution steps and knowledge base articles Support system upgrades and patches Monitor system performances and recommend improvements Technical Troubleshooting Analyze cost distributions and transaction accounting issues Debug and resolve costing discrepancies and period close errors Utilize FND Diagnostics, trace files, and debug logs to investigate costing issues Support the period close process in Oracle Cost Management Reconcile Inventory Valuation Reports with General Ledger Identify and resolve cost variances during month-end close Apply deep knowledge of costing tables (e.g., CST_COST_HISTORY, CST_COST_TYPE, MTL_TRANSACTION_ACCOUNTS) Integration Support Maintain and troubleshoot integration points between Oracle Inventory, Purchasing, Order Management, and General Ledger (GL) Support Payables/Receivables Intercompany transactions and reconciliation processes Ensure seamless data flow between integrated modules Operational Governance Participate in Change Management activities including maintaining SOPs, process documentation, and impact assessments for updates Support Quarterly Cloud Updates Readiness assessments, perform regression testing, and ensure business continuity Ensure financial data accuracy, SOX compliance, and internal control adherenceRole & responsibilities You can also share your resumes to rovena.dsouza@wipro.com

Skill required: Order to Cash - Master Data Management (MDM) Designation: Order to Cash Operations Senior Analyst Qualifications: BCom/MCom Years of Experience: 8+ years of experience in OTC domain specific About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Architect master data solutions across platforms to consolidate content, synchronize data, provide centralized maintenance of unified data, enable rich product content management and print publishing as well as to synchronize global data ensuring consistency and control of master data elements. What are we looking for Problem-solving skillsAdaptable and flexibleAbility to perform under pressureHands-on experience with trouble-shootingAbility to establish strong client relationshipOTC experience within Hospitality industryManaging client relationship is mandatoryEffective communication skillsDetail oriented and hands on in walking through the process Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BCom,MCom

Role & responsibilities Support process by managing transactions as per quality standards Fielding all incoming requests from client via email and attend the case to take it to the closure Maintain self help documents for customer to enhance response time Preferred candidate profile • Resources to have experience in Order Management/Logistics • Experience with SAP (Preferred) having at least 12-18months experience / preferably related experience in Customer Services being performed • Knowledge & Customer Service Experience in Order Management / Logistics • Import & Export specialist (Preferred) • Ability to make decisions independently within their role regarding unique and/or complex situations, and to resolve issues appropriately to achieve a desired result or impact • Ability to recognize when additional input is required to effectively address unique and/or complex situations. • Ability to work independently in a fast & performance-based environment to accomplish with Customer expectations with minimal supervision ensuring high levels of customer satisfaction • Excellent oral and written communication skills. • Fluency and comprehension in spoken and written English.

Skill required: Order to Cash - Master Data Management (MDM) Designation: Order to Cash Operations Analyst Qualifications: BCom/MCom Years of Experience: 5+ years experience mandatory in OTC About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Architect master data solutions across platforms to consolidate content, synchronize data, provide centralized maintenance of unified data, enable rich product content management and print publishing as well as to synchronize global data ensuring consistency and control of master data elements. What are we looking for Problem-solving skillsAdaptable and flexibleAbility to perform under pressureHands-on experience with trouble-shootingAbility to establish strong client relationshipOTC experience within Hospitality industryDomain expertiseManaging client relationship is keyEffective communication skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,MCom

Position Summary: We are seeking a Senior Associate, Global Customer Care, International Order Management with German language proficiency to join our Global Customer Care team. In this role, you will take ownership of complex surgery order processing, corrections, invoicing, and dispute resolution, while driving accuracy, efficiency, and customer satisfaction. You will serve as a subject matter expert, guiding junior team members, collaborating cross-functionally, and supporting process improvement initiatives to enhance our global order-to-cash operations. Reports to: Manager Global Customer Care Key Responsibilities: Order Management and Processing Oversee timely and accurate entry, processing, and invoicing of high-volume and complex international surgery orders. Perform advanced corrections, pricing validations, and data entry for surgeon/lot details, ensuring compliance with internal controls and audit requirements. Use company platforms (SAP, Salesforce, EDI) to monitor order flow, proactively manage exceptions, and support seamless order clearance and invoicing. Act as a point of contact for order escalations and support order validation against PO and customer-specific requirements. Dispute Management and Issue Resolution - Lead the resolution of complex order-related issues and disputes, coordinating across Sales, Logistics, OMS, and regional Customer Service teams. Ensure timely and professional responses to customer queries and internal escalations, driving root cause resolution. Support investigation and documentation of recurring issues to reduce order fallouts. Support EDI and Process Improvement Support implementation, optimization, and daily operations of EDI, Esker, and digital order management tools. Collaborate with Global Process and Systems teams to identify and drive continuous improvements in order cycle time, accuracy, and user experience. Provide feedback and mentorship to junior team members on best practices and system usage Order Block Management Lead efforts to manage and distribute order blocks efficiently across teams for resolution within SLA. Monitor and report on key performance metrics such as order accuracy, invoice timeliness, and processing efficiency. Provide analysis and insights to drive strategic improvements in customer care delivery. Qualification: Bachelor s degree or equivalent in Business Administration, Supply Chain, or related field 5-7 years of experience in Order Management, Customer Service, or Supply Chain Operations. Hands-on experience with Order Management Systems (e.g., SAP, Esker, EDI) preferred. Strong analytical skills, problem-solving abilities, and a customer-first mindset. Proven ability to handle high-pressure situations and work cross-functionally with global stakeholders. Excellent written and verbal communication skills. Detail-oriented with a continuous improvement approach to processes. Physical Demands: 5 Days working from Office in US Shift (5:30 PM to 2:30 AM IST) Flexible to work in Any Shift. Travel Requirements: NA Why Join Us Be part of a high-impact, global team that values operational excellence and customer satisfaction. As a Senior Associate, you will have the opportunity to mentor others, work on global initiatives, and grow your career in a collaborative, fast-paced environment. We offer competitive benefits and continuous learning opportunities to support your professional journey. Stay connected and receive alerts for jobs like this by joining our talent community . Were more than just a company - were a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You . Unlimited . , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer.

Min. 8 years of experience in Production planning & control. Analytical in nature. Trained on basic lean concepts would be added advantage. Proficiency in SAP preferred. Very good knowledge about basic business processes. Knowledge about project management would be an added advantage. MS office like Excel, PowerPoint, Word (Proficient) Responsibilities / Tasks Key Responsibilities: Sales Planning & Management Develop and implement sales strategies to meet company objectives. Coordinate with regional or segment sales teams to consolidate and validate forecasts. Work closely with key customer accounts to understand forecast fluctuations and support long-term demand visibility. Operational Planning & Execution Collaborate with production, procurement, and supply chain teams to align capacity with demand. Drive the Sales & Operations Planning (S&OP) process to ensure demand-supply alignment. Monitor inventory levels and work to reduce excess or obsolete stock. Forecasting & Analytics Lead monthly/weekly demand forecasting reviews. Track forecast accuracy and implement corrective actions as needed. Provide regular reports and dashboards on sales performance, variances, and capacity utilization. Cross-functional Coordination Act as the key liaison between sales, production, logistics, and finance departments. Facilitate communication and ensure timely decision-making across departments. Customer & Order Management Oversee order fulfillment and ensure on-time deliveries. Handle escalations related to order delays, shortages, or capacity constraints. Team Leadership Lead and develop a cross-functional team involved in S&OP activities. Provide coaching and guidance to enhance performance and collaboration. Your Profile / Qualifications Education: Bachelor s degree in Business, Supply Chain, Engineering, or related field. MBA is added advantage. Experience: 7 10 years in sales operations, supply chain, or production planning roles, with managerial experience. Skills: Strong analytical and problem-solving skills. Proficient in ERP systems and forecasting tools. Excellent communication and interpersonal skills. Ability to work under pressure and manage multiple priorities. Did we spark your interest Then please click apply above to access our guided application process.

Desired Candidate Profile 2-5 years of experience in International Customer Service or Order Management role. Proficiency in using SAP or Oracle systems for order processing and management. Strong understanding of international shipping regulations and customs procedures. Excellent communication skills with ability to work effectively with customers from diverse backgrounds.

Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Cash application team lead will be responsible in managing day today cash applications work such as , Workload distribution, Daily reconciliations, Unapplied numbers, daily productivity tracking, dispute resolution, Email responses to accounting & Bank queries & all metrics are met along with any operational issues to be flagged or escalated. Responsible to perform data integration of KPI s (Financial, CSAT & operationally) with managing data integrity. What are we looking for Oversee the distribution of the teams workload, ensuring all metrics are achieved and issues are escalated appropriately.Execute detailed account reconciliations to identify and resolve disputed receivables related to missing payments.Actively manage performance metrics for account portfolio. Ensure desktop procedure and local work instruction is updated on a timely mannerProvide monthly metric reports accompanied by proactive analysis Raise issues in accordance with escalation policy Preparation and initial review of management reports in line with Clients and Accentures requirementsAttend client meeting to discuss account performance and address issues as requiredPreparation and consolidation of reportsAssist in the preparation of management reports in line with Clients and Accentures requirementsAdherence to clients policies and proceduresProven experience in utilizing processes and tools to drive the reporting team in completing tactical tasks and meeting SLA delivery.Demonstrated understanding of stakeholder mapping (including other Accenture teams and Meta POC) and cross-functional interactions to facilitate comprehensive solutions.Ensure high-quality service delivery by managing critical points and enhancing the execution of individual tasks.In-depth understanding of root causes of potential problems and timely escalation of risks to the manager.Ability to guide the team in resolving out-of-DTP situations and solving complex issues under pressure.Collaborate to solve complex scenarios and inspire a proactive spirit within the team.Reliable and proactive approach to entrusted tasks, with a knack for thinking outside the box.Adaptable, especially during month, quarter, and year-end closings.Fluent in English, both oral and written, to effectively communicate with clients and teams.Possesses exceptional business acumen to effectively guide the reporting team Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Min 5 years of demonstrated work experience in managing 10+ analysts within Cash applications processes. Strong stakeholder management and communication skills, related process domain expertise and experience, supervisory skills 1-2 years of experience in leading and motivating a team of 10+ analysts to achieve goals Qualification Any Graduation

Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Cash Applications Agent will be responsible in performing daily payment applications allocated by the leads in timely and accurate manner. What are we looking for Maintain attention to detail and efficiently execute assigned tasks.Investigate payments and related remittance data from various sources, including checks, electronic payments, and customer portals.Responsible for processing payments in line with approved DTPs.Apply payments accurately to the correct customer accounts in the companys system.Resolve discrepancies between received payments and invoice amounts.Provide accurate information to all inter-dependent groups, adhering to strict deadlines.Timely response and avoid inconsistency .Review and discuss with leads for any situations which are outside of DTP and no deviation from DTP is performedParticipate in cross-functional teams to address business process issues.Proficient in written and spoken English for internal communication.Demonstrated understanding of stakeholder mapping (including other Accenture teams and Meta POC) and cross-functional interactions to facilitate comprehensive solutions.Meticulous attention to detail.Responsible and accurate in task completion.Capable of resolving urgent issues and performing well under pressure.Flexible, particularly during month-end, quarter-end, and year-end closings.Reliable and proactive, with a knack for thinking outside the box.Exceptional interpersonal and communication skills.Strong team player with a commitment to collaboration.Dedicated to providing excellent customer service.Effective time management and organizational skills.Ability to thrive in a multicultural and diverse environment.Naturally adaptable to change.Experience in the client industry is an advantage. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Associate s Degree OR Minimum of 1 year of experience in Cash Application Minimum of 1 year experience with Microsoft Office Qualification Any Graduation

Skill required: Supply Chain - Order Management Designation: Measurement and Reporting New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Stay updated on industry best practices, What are we looking for Act as a key point of contact for clients regarding asset health management inquiries and issues. Roles and Responsibilities: Coordinate and perform contract analysis Qualification Any Graduation