Operations Team Lead

2 years

0 Lacs

Posted:2 months ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Maxicus is one of India’s fastest-growing BPOs, helping top brands deliver world-class customer experiences. We believe in empowering teams, driving growth, and creating opportunities where talent thrives.


Role Overview


We’re hiring a dynamic Team Lead


What You’ll Do

  • Lead a team to achieve daily performance goals
  • Monitor quality, productivity & handle team escalations
  • Provide regular feedback and performance coaching
  • Coordinate with internal teams to streamline operations


What We’re Looking For

  • 1–2 years’ experience in a Team Lead or supervisory role
  • Strong people management & communication skills
  • Good with numbers, reports & driving team targets
  • Experience in BPO/outsourcing is a bonus
  • Graduate in any discipline


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Maxicus

Customer Experience

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