Job Overview:
Operations Support Apprentice
Responsibilities and Duties:
- Assist in
resource allocation, staffing coordination
, and workforce planning support in collaboration with the team and HR. - Maintain and update
MIS reports
, trackers, and operational dashboards - Help ensure
timesheet compliance
and timely follow-ups with internal teams - Support in gathering and preparing data for
project invoicing and cost tracking
- Collaborate cross-functionally with departments like HR, Finance, and Delivery
- Identify bottlenecks and assist in
process improvements and workflow optimization
- Use Excel and reporting tools to generate periodic performance and operations reports
- Contribute to compliance with standard operating procedures and reporting protocols
- Provide administrative and operational support across delivery functions
- Work under the guidance of senior team members to support execution of key operational initiatives.
Education and Experience
- 6 months 1 year of experience in an operations role (internship or full-time)
-
MBA (Operations / General Management)
or pursuing final year - Strong proficiency in
MS Excel
(pivot tables, vlookup, charts, dashboards, etc.) - Basic familiarity with
Zoho Projects
or similar time/project tracking tools is a plus - Exposure to MIS reporting, data coordination, and process documentation
- Good organizational, analytical, and coordination skills
- Strong verbal and written communication skills
An ideal candidate would share our way of working
Solve for the Customer
: Lumenci is a customer-first company, with the focus to create a long-term relationship with our clients. Customers here include internal employees and candidates who are part of the recruitment process.Quality, Ownership and Accountability
: We are passionate about results and take full ownership of our work. We are performance oriented and have a drive for excellence.Collaboration
: We encourage collaboration over competition, work in small teams and believe that teams do better than individuals.Growth Mindset
: We are adaptable to changing requirements and needs of a dynamic high growth company. We encourage each other to take diverse initiatives and develop new competencies.
About Lumenci
Lumenci is the technology industry’s most strategic legal assets monetization partner. We work with the world’s top technology companies, law firms, inventors, deep tech start-ups, and specialty funds to find the value in their inventions and legal assets and help them pursue—and defend—that value throughout the monetization lifecycle. We work with a wide variety of technologies including hardware and software, telecom, networking, and semiconductor technologies. Lumenci combines technology domain expertise with strategic industry connections to guide towards the best route to ROI. From ideation to monetization -- we illuminate the way.
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