Operations & Production Lead (Fashion)

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About Fittora

Fittora, a product of Alkye and launched under our sister brand Bond Styling, is redefining global luxury fashion by blending AI-powered intelligence with world-class artisanal craftsmanship. We create precision-tailored garments for premium clients worldwide, and we are looking for an Operations Lead who can elevate our production, quality, and client delivery standards.

Role Overview

The Operations & Production Lead is not a manager, instead you are a skilled leader who can guide, mentor, and also step in hands-on wherever required. You will oversee production, quality, creative handovers, tech coordination, logistics, and team culture, ensuring every part of the pipeline runs with efficiency, precision, and luxury-level quality.

Key Responsibilities

A. Production & Quality

• Oversee daily operations including measurements, tailoring, fittings, and quality assurance.
• Lead and manage tailors, pattern masters, and finishing teams with a hands-on leadership style.
• Ensure every garment meets international luxury craftsmanship standards.
• Maintain and enhance the fabric library; oversee supplier relations to ensure high quality, better margins, and improved delivery timelines.
• Step in where required to support or execute core production tasks when needed.

B. Creative Operations & Private Styling Support

• Deep understanding of Western luxury silhouettes, garment construction, body proportions, and cuts.
• Collaborate with stylists to create clean and detailed internal handover packs for each client.
• Manage the full production lifecycle from intake to final output, ensuring timely execution.

C. Tech Coordination

• Ensure that tech tools, internal systems, and customer-facing platforms run smoothly for operations and client ordering.
• Manage India-based developers: raise bugs, ensure quick fixes, and maintain workflow continuity.
• Escalate technical bottlenecks proactively to prevent delays in global delivery pipelines.

D. Logistics & Customer Delivery

• Oversee dry cleaning, pressing, packaging, and all pre-dispatch processes.
• Manage dispatch workflows including final QA checks before garments leave the studio.
• Coordinate shipping globally ensuring accurate, timely, and premium-order delivery.

E. Team Culture & Leadership

• Build a fast-moving, globally aligned, quality-obsessed culture.
• Develop and train young talent (NIFT/NIFD freshers), mentoring them into strong performers.
• Create process-driven workflows that scale as the brand grows.
• Encourage collaboration, discipline, and celebrate wins across the team.

Who You Are

• Highly process-oriented with strong attention to detail.
• Able to balance leadership with hands-on execution.
• Passionate about luxury fashion, production excellence, and global standards.
• Comfortable working in a fast-paced, scaling environment.
• Strong communicator who thrives in cross-functional collaboration.