Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Bengaluru
>
Randstad
>
Operations Manager

Operations Manager

Randstad

10 - 15 years

12 - 18 Lacs

Bengaluru

Posted:4 months ago| Platform:

Apply

Skills Required

Bpo Operations Team Management Client Management BPO Management Call Center Operations Pnl Management Process Management People Management Skills Profit And Loss PNL Team Operations Stakeholder Management

Work Mode

Hybrid

Job Type

Full Time

Job Description

Roles and Responsibilities Manage day-to-day operations of the center, ensuring smooth functioning and meeting performance targets. Oversee team management, including recruitment, training, development, and succession planning. Develop and implement strategies to improve customer satisfaction, employee engagement, and operational efficiency. Collaborate with stakeholders to resolve issues related to client relationships, process improvements, and resource allocation. Ensure compliance with company policies, procedures, and regulatory requirements. Desired Candidate Profile 10-15 years of experience in BPO Operations or similar industry. Proven track record in managing teams effectively for P&L responsibility. Strong people management skills with ability to develop high-performing teams. Excellent communication skills for effective stakeholder management (clients & internal). Ability to analyze data to drive business decisions.

More Jobs at Randstad

Urgent Openings For Diploma Fresher - Hosur Tamil Nadu

Hosur

Experience: Not specified

INR 0 - 2 Lacs

Artificial Intelligence Developer

Pune

5 - 10 yrs

INR 16 - 18 Lacs

Network Support Engineer

Bengaluru

3 - 7 yrs

INR 8 - 15 Lacs

Job Openings For Java Developer_C2H_Chennai Location_WFO All 5days

Chennai

2 - 5 yrs

INR 10 - 15 Lacs

Senior Manager Business Strategy / Chief of Staff To CEO Office

Gurgaon

5 - 10 yrs

INR 25 - 32 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Randstad

Staffing and Recruiting

Atlanta GA

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Operations Manager