Operations Manager, INFC Operations

5 years

0 Lacs

Posted:1 week ago| Platform: Indeed logo

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Work Mode

On-site

Job Type

Full Time

Job Description

DESCRIPTION


Job Title: Operations Manager Job Description: A strategic and people leader for a large team, the Operations Manager at INFC is empowered with complete operations responsibility for Outbound/FCD/ Changeops or IB. She/he is expected to create building level cost efficiencies at a Six sigma level deliverables, coupled with driving Regional/National level key Brilliant Basics Initiatives. Responsibilities:
  • Ensure a safe work environment for all associates and team
  • Lead and supervise a team of Area Manager's, TL's as Direct reportees supported by PAs and Associates in Operations
  • Responsible for the overall Safety, Quality, Productivity and Performance Delivery of concerned department operations
  • Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
  • Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
  • Ensure BM rates and OP2 throughput deliverables
  • Interfacing well with other OM's. Taking up cross functional projects by the adoption of best practices
  • Proactively identify and lead process improvement initiatives
  • Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
  • Lead ART events from capacity planning perspective and prepare Man, Material, and Machine
  • Carryout machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
  • Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards.
  • Manage People and team development
  • Understand Flex levers , take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems.
  • Create leaders and talent pipeline. Good stake holder management and project management skills
  • Do cross functional and cross mile interfacing and take up for the best practices and initiatives

BASIC QUALIFICATIONS

  • 3+ years of Amazon (blue badge/FTE) experience

PREFERRED QUALIFICATIONS

  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • 5+ years of experience in managing diverse teams with operational excellence.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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