Operations Manager

6 - 10 years

7 - 14 Lacs

gurugram delhi / ncr

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Job Role: Operation Manager

Job Location: Gurgaon (Hybrid)

Skills-

Expected Qualities-

  • Proven experience for handling Law enforcement agencies & stakeholder management along with complaints handling process.

  • Good knowledge of service operations / Financial Merchant products voice support functions.

  • Experience in Leadership roles, connect with internal external stake holders.

  • An effective communicator team leader with strong analytical, problem solving and organizational abilities.

  • Should have driven process excellence projects.

  • Risk assessments, fraud detection role.

  • Strong problem solving skills and a natural talent for process improvement

  • Comfortable navigating multiple systems and getting up to speed very quickly with all our online tools management space.

  • Wants to be part of fast paced digital lending, service growing so fast we cant keep-up with ourselves!

  • Good understanding of laws applicable to commerce merchant consumer laws, data protection laws, marketplace regulations, labour laws , companies act , taxation laws etc


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Freecharge

Fintech, Digital Payments

Gurugram

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