Operations Manager (Founding Team)

About Eximius Next

Eximius Next is a dynamic and ambitious BPM firm poised for significant growth. We have a strong foundation in Finance & Accounting services (AP, AR, R2R) and are expanding into Payroll, Supply Chain, and Finance Process Automation.

We are not another large BPO — we’re a small team with a big vision. This role offers the rare opportunity to join our founding leadership team and help build a scalable, tech-enabled global operations partner from the ground up.

The Role

This is not a typical Operations Manager role. As Operations Manager (Founding Team), you will:

• Be the architect of our operating model
• Work directly with the co-founders
• Build delivery capabilities across Finance, Payroll & Supply Chain
• Drive automation-led transformation
• Lead client transitions and represent Eximius Next in international forums

You will own the blank canvas of operations, with the autonomy to design, experiment, and scale systems that will define our success.

Key Responsibilities

Strategic (The Architect)

• Build and implement a scalable operational framework: KPIs, governance, quality controls.
• Lead client solutioning and transitions — from scoping to steady state.
• Create a roadmap for AI enabled process automation.
• Represent Operations in client-facing reviews and strategic meetings.

Tactical (The Builder)

• Lead, mentor, and grow a multi-domain operations team.
• Act as the primary escalation point for clients and delivery challenges.
• Standardize processes, solve complex problems hands-on, and stabilize transitions.
• Drive a culture of ownership, improvement, and innovation.

Who You Are

• 8–12 years in BPM/Shared Services, with deep F&A expertise (AP, AR, R2R) and exposure to Payroll/Supply Chain.
• A proven leader: you’re as comfortable creating a process map as you are leading a team meeting.
• Strong in transitions, project governance, and client-facing delivery.
• Entrepreneurial, energized by a blank canvas and hands-on problem-solving.
• Tech-savvy: familiar with AI, RPA, ERP, BI tools, and automation practices.
• An exceptional communicator, confident with international CXO clients.

Qualifications & Traits

• Education: Bachelor’s in Business/Finance/Operations; MBA preferred.
• Certifications: Lean Six Sigma (Green Belt+), PMP, APICS/CSCP, or ERP/RPA credentials.
• Traits:
• Entrepreneurial & proactive
• High emotional intelligence, strong communicator
• Loves building & scaling from scratch
• Comfortable with context-switching & startup pace

What We Offer

• Competitive package
• Meaningful incentives
• Zero red tape
• Direct mentorship from co-founders
• A large canvas to experiment and fast-track into executive leadership

Job Types: Full-time, Permanent

Pay: ₹1,500,000.00 - ₹2,000,000.00 per year

Benefits:

• Health insurance

Ability to commute/relocate:

• Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your current CTC?
• What is your Notice Period with current employer?
• What motivates you to apply for this role?

Work Location: In person