Operations Manager Fixed Line Order Management & Service Operations

Resource Drive Consulting

7 - 10 years

8 - 9 Lacs

pune

Posted:10 hours ago| Platform:

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Skills Required

fixed line order management fixed line service operations service operation order management operations manager voice customer service data leased lines iot fault management telecom service delivery manager fixed line services broadband activation manager operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Operations Manager Fixed Line Order Management & Service Operations: BPO

Total 6 to 8 Years of experience with minimum 1 year of experience as an Operations Manager in Mentioned Domain in BPO.

Managing end-to-end Fixed Line Order Management and Service

Operations, (

Strong knowledge of
Fixed Line services
(voice, data, broadband, leased lines).
Expertise in
order management systems, provisioning, and service assurance processes
.
Good understanding of
SLA management, escalation handling, and operations metrics
.
Excellent
stakeholder management and coordination skills
.
Proficiency in
MS Excel, MIS reporting, and operational dashboards
.

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