32 Manager Operations Jobs

Microland Limited is looking for Senior Manager - Operations Excellence to join our dynamic team and embark on a rewarding career journey Developing and implementing operational strategies Managing and supervising a team of employees Analyzing and improving processes to increase efficiency and productivity Identifying and resolving operational problems and issues. The ideal candidate for this role should have strong leadership skills, excellent communication and interpersonal skills, experience in managing teams, and a deep understanding of operations and business processes. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to imp...

Oversee day-to-day operations of the domestic voice/non-voice process. Ensure achievement of service level agreements (SLAs), key performance indicators (KPIs), and client expectations.

Manager Operations Hiring - Travel Process/Industry Min 12-18 yrs of experience with 2 yrs as a TL on papers Headcount managed should be 150-300 + people from a travel process JOB LOCATION:- MOHALI AND NOIDA Required Candidate profile CALL VIKAS AT 8527840989 EMAIL :- vikasimaginators@gmail.com

Only Female Candidates can apply Must have Min 1+yrs exp as a Manager Operations on papers from International Voice Customer Service BPO. Handled a big span of people US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Manager Operations in International BPO Strong understanding of US collections laws and compliance Valid US Visa is mandatory 5+ years of experience in debt collections Call@9205503253 / 9953262467 or email cv to deepak.sharma@shadowplacements.com Required Candidate profile Collaborate with cross-functional teams to ensure smooth onboarding of new processes Hands-on experience in transition management Experience working with US-based clients in the collections industry

Lead and manage a team of medical coding specialist ensuring accurate and timely auditing of surgical procedures across various specialties in accordance with industry standards, guidelines and regulatory requirements. Required Candidate profile Bachelor’s degree in Clinical or Healthcare Information Management or a related field. Relevant certifications (e.g. CCS, CPC, CPMA) are mandatory. For more details pl call Saran - 8939678664

Must have Min 1.5yrs exp as a Manager Operations from US Healthcare Process/ Prior Authorization Process BPO. Handled 100+FTE's process Well Versed with KPIs. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com Immediate Joiners

Only Female Candidates can apply Must have Min 2+yrs exp as a Manager Operations on papers from International Voice Customer Service BPO. Handled a big span of people US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Lead and manage a team of medical coding specialist ensuring accurate and timely auditing of surgical procedures across various specialties in accordance with industry standards, guidelines and regulatory requirements. Required Candidate profile Bachelor’s degree in Clinical or Healthcare Information Management or a related field. Relevant certifications (e.g. CCS, CPC, CPMA) are mandatory. For more details pl call Saran - 8939678664

Operations Manager Fixed Line Order Management & Service Operations: BPO Total 6 to 8 Years of experience with minimum 1 year of experience as an Operations Manager in Mentioned Domain in BPO. Managing end-to-end Fixed Line Order Management and Service Operations, ( (voice, data, broadband, leased lines ) ) ensuring timely delivery of customer orders, adherence to SLA commitments, process optimization, and driving operational excellence. The role requires coordination across internal teams, vendors, and customers to achieve high quality service delivery. Strong knowledge of Fixed Line services (voice, data, broadband, leased lines). Expertise in order management systems, provisioning, and se...

Oversee day-to-day operations of the domestic voice/non-voice process. Ensure achievement of service level agreements (SLAs), key performance indicators (KPIs), and client expectations.

**Opening for a leading international bpo** Job Location: Gurgaon Job Role: Manager Operations (International Travel or Healthcare) RESPONSIBILITIES Develop objectives for the call centres day-to-day activities International Voice & blended process for Healthcare or Travel domain Conduct effective resource planning to maximize the productivity of resources (people, technology etc.). Collect and analyse call-centre statistics (sales rates, costs, customer service metrics etc.). Assume responsibility of budgeting and tracking expenses. Hire, coach and provide training to personnel to maintain high customer service standards. Evaluate performance with key metrics (productivity, call accuracy, S...

Only Female Candidates can apply Must have Min 2+yrs exp as a Manager Operations on papers from International Voice Customer Service BPO. Handled a big span of people US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Manager Operations in International BPO Coaches and mentors Team Leads & AMs/DMs Experience of International Voice process in BPO Only Female Candidates are required Call@9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com Required Candidate profile Experience of Voice Process is Mandatory Should be comfortable with Client Handling Should have min 5 years exp of Team Handling Location-: Kolkata Sal upto 14 LPA Excellent Communication Skills

Need Min 1+yrs exp as a Operations Manager from International Voice Process BPO. Handled a big span of people Well Versed with KPI's Metrics US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Roles and Responsibilities Manage day-to-day operations of facilities, including housekeeping, soft services, and facility management. Plan,execute and oversee daily facility operations, ensuring seamless service delivery to clients. Conduct regular site inspections to ensure adherence to quality and safety standards. Ensure compliance with company policies, procedures, and regulatory requirements. Coordinate with senior management on operational matters related to branch operations. Prepare detailed operational reports and present them to senior management for performance reviews. Desired Candidate Profile 5-10 years of experience in Facility Management or similar field. Strong understandin...

Key Responsibilities Monitor and drive team performance to achieve goals. Conduct regular reviews, coaching, and training sessions for the team. Maintain team motivation and discipline while ensuring performance benchmarks are met. Desired Candidate Profile Graduate in any discipline (10+2+3) Minimum 5 years of experience over all BPO inbound voice process. Minimum 1 year of Manager Operations on paper for inbound voice process. Strong communication skills in Hindi and English. Proven leadership skills with ability to drive results through team. E-commerce domain experience is added advantage. contact: 8657002779 8657002747 8657002723

As an Accommodation Manager, you will be responsible for overseeing the operations of a 3*/3* deluxe property in Brajbhumi, specifically in the Bharatpur/Mathura/Vrindavan/Dholpur zone. With a minimum of 2 years of experience in a similar role, you must have a total of 15 years of experience in hotel operations, preferably having risen through the ranks in hardcore hotel operations. Candidates with a background in F & B (Service) or Front Office will be given preference. Being a local of Brajbhumi is an added advantage for this role. As the key point of contact, you will report to the Regional General Manager, ensuring that professional ethics and reporting standards are maintained at all ti...

Operations Manager Exp- 10+ Years Loc- Gurgaon Skills- CS Operations, Operations Mgt, International BPO, Voice Process, SLA, CSAT etc Pkg- 18 LPA NP- 30 Days Nancy 8586914964 Nancy.imaginators7@gmail.com

Manager Operations in International BPO Coaches and mentors Team Leads & AMs/DMs Experience of International Voice process in BPO Only Female Candidates are required Call@9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com Required Candidate profile Experience of Voice Process is Mandatory Should be comfortable with Client Handling Should have min 5 years exp of Team Handling Location-: Kolkata Sal upto 14 LPA Excellent Communication Skills

Job Title: Senior Manager Operations Department: Operations Specialty : Multispecialty Location: Chennai Job Summary: We are seeking a highly motivated and experienced Manager - Operations to oversee the day-to-day operations of the company. The ideal candidate will be responsible for streamlining processes, managing a team, optimizing productivity, and ensuring smooth operational execution. This position demands strong leadership skills, operational expertise, and the ability to drive efficiency improvements across all operational areas. Key Responsibilities: Operations Management: Oversee daily operational activities to ensure efficient and effective operations. Monitor and improve perform...

JOB CONTENT: Key Responsibilities: Manage the team, which include the below responsibilities: Allocate tasks and set targets to ensure 100% utilization of the team. Organize team meetings for various updates. Identify training needs. Provide training for new hires o Provide floor support to answer queries and ensure quality standards are maintained o Handle grievances raised within the team. Manage Performance of the team Provide periodic performance feedback in one on one meetings Conduct Performance Appraisals PBP allocation for constant low performers • Interact with clients to answer and close any queries raised • Maintain the MOMs (Memorandum of the Meetings) for client meetings and com...

Manager Operations in International BPO Coaches and mentors Team Leads & AMs/DMs Candidate should have experience in Outbound Sales Process in an International BPO Call@9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com Required Candidate profile Experience of IT / B2B Sales is preferred Should be comfortable with Client Handling Should have min 5 years exp of Team Handling Location-: Gurgaon Sal upto 18 LPA Excellent Communication Skills

Must have Min 1+yrs exp as Team Leader/ Manager Operations in International Voice/ Sales process BPO Strong Team handling Exp is required Australian Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Female Candidates can only apply Must have worked as Manager Operations in International Voice process BPO Manager Operations - International Voice exp reqd US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com