Manager Operations Jobs – Apply to Latest Manager Operations Job Vacancies

Requirement For Manager Ops For an International Sales Process Shadow Placements

8.0 - 13.0 years

15 - 18 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Manager Operations in International BPO Coaches and mentors Team Leads & AMs/DMs Candidate should have experience in Outbound Sales Process in an International BPO Call@9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com Required Candidate profile Experience of IT / B2B Sales is preferred Should be comfortable with Client Handling Should have min 5 years exp of Team Handling Location-: Gurgaon Sal upto 18 LPA Excellent Communication Skills

Posted 3 days ago

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Team Leader/ Manager Operations International Voice & Sales Thane Mumb Creative Indians

4.0 - 9.0 years

4 - 9 Lacs

Thane

Work from Office

Must have Min 1+yrs exp as Team Leader/ Manager Operations in International Voice/ Sales process BPO Strong Team handling Exp is required Australian Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Posted 2 weeks ago

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Operations Manager International Voice Process BPO Female Candidates Creative Indians

8.0 - 13.0 years

8 - 14 Lacs

Kolkata

Work from Office

Female Candidates can only apply Must have worked as Manager Operations in International Voice process BPO Manager Operations - International Voice exp reqd US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Posted 3 weeks ago

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Operations Manager Voice Process Tech Support HYD Female Candidates Creative Indians

8.0 - 13.0 years

9 - 15 Lacs

Hyderabad

Work from Office

Only Female Candidate's can apply. Must have Min 1+yrs exp as a Operations Manager in the Technical Support Voice process. Handled a span of 100+FTE's. Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

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Operations Manager /Manager Operations BPO /BPO Operations Manager Selectica International Solutions

8.0 - 13.0 years

8 - 18 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Operations Manager /Manager Operations BPO /BPO Operations Manager Min 1 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage Immediate joiners MUST CONTENT MODERATION PROCESS EXP , CALL Amit 8851792136/Neha 8287267407 Required Candidate profile Operation Manager must be managing CONTENT MODERATION PROCESS WFO BLR & HYD ONLY...No position in Chennai...apply only if can relocate

Posted 3 weeks ago

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Requirement For Manager Ops For an International Backoffice Process Shadow Placements

8 - 12 years

15 - 20 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Should be working as Manager in Operations Coaches and mentors Team Leads & AMs/DMs Should have Exp in International BPO. Need Back office exp Location- Noida Call@9953262467 / 9205503253 or share cv to deepak.sharma@shadowplacements.com Required Candidate profile Experience of handling International Backoffice Process Exp of Content Moderation / Email / Chat / Voice or Finance process will not be considered Graduation Mandatory Excellent Communication Skills

Posted 1 month ago

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Manager Operations Voice/ Sales Australian Process BPO Mumbai Thane Creative Indians

9 - 14 years

10 - 17 Lacs

Thane

Work from Office

Female Candidates are preferred Must have worked as Manager Operations in International Voice/ Sales process BPO Manager Operations - International Voice Sales exp reqd Australian Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

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Sr. Manager - Operations 1Point1

9 - 18 years

10 - 11 Lacs

Bengaluru

Work from Office

Attrition control - by ensuring people are taken care and well guided and their controllable issues are closed with transparent approach. Giving focus to new people by helping them to adjust in work environment and demands. Tracking probable attrition and helping them to resolves their issues. Participating warning systems tracker used by organisation. Using EWS for open houses and retention tools. Quality control by ensuring daily audit and feedbacks by TL/QA. Same to be based on the performance of the people. Thus giving focus to new and poor performers more. Using the Agent Tenurity and Banding as base for quality monitoring. Handling client escalations and close looping Track escalation tracker sheet for close looping. Handle day-to-day staffing issues to ensure low shrinkages by taking daily commitment of TL/AM adherence to roster shift. Performance management of his team provide status updates of performance indication trends at regular intervals to his team. Using goal sheet for setting target for metric, tracking and feedback. Looking at people current performance and focus on low performers. Daily briefings and reviews to keep his team updated on new updates and abreast to product/process knowledge. To keep them oriented to target and achieve

Posted 1 month ago

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Requirement For Manager Ops For an International Backoffice Process Shadow Placements

8 - 12 years

15 - 20 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Should be working as Manager in Operations Coaches and mentors Team Leads & AMs/DMs Should have Exp in International BPO. Need Back office exp Location- Noida Call@9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com Required Candidate profile Experience of handling International Backoffice Process Exp of Content Moderation / Email / Chat / Voice or Finance process will not be considered Graduation Mandatory Excellent Communication Skills

Posted 1 month ago

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Hiring Manager Operations For BPO Minita Gupta

8 - 13 years

8 - 13 Lacs

Delhi, Gurgaon, Noida

Work from Office

Hiring Manager Operations for International Banking Process Candidate with International Banking exp. Mandatory Coordinate with other departments & stakeholders Ensure all operations are carried on in an appropriate Handling FTE of 90+ Required Candidate profile Excellent communication Bachelor’s degree Exp. in the US banking Proven track record of managing and leading high-performing teams in a fast-paced environment Customer-oriented mindset and attitude

Posted 2 months ago

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Hiring Manager Operations Minita Gupta

8 - 13 years

8 - 12 Lacs

Bengaluru, Gurgaon

Work from Office

Hiring Manager Operations for International Banking/Fintech Process Candidate with International Banking exp. Mandatory Handling FTE of 90+ Coordinate with other departments & stakeholders Support worker communication with the management team Required Candidate profile Excellent communication Bachelor’s degree Exp. in the US banking Proven track record of managing and leading high-performing teams in a fast-paced environment Customer-oriented mindset and attitude

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Hiring Manager Operations For BPO Minita Gupta

7 - 12 years

9 - 13 Lacs

Gurgaon

Work from Office

Hiring Manager operations for BPO Looking for a candidate with International Banking/BFSI/fintech exp Handling FTE of 90+ Coordinate with other departments & stakeholders Support worker communication with the management team Excellent communication Required Candidate profile Bachelor’s degree Exp. in the US banking Proven track record of managing and leading high-performing teams in a fast-paced environment Excellent communication Customer-oriented mindset and attitude

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Operations Manager International Voice Process BPO Female Candidates Creative Indians

8 - 13 years

12 - 15 Lacs

Pune, Mumbai, Thane

Work from Office

Only Female Operations Manager can apply Must be Operations Manager in Current role for 2+yrs from International Voice Process BPO. Handled team span of 100+FTE's. US Shifts Excellent Comms reqd Call 8447780697 send CV monu@creativeindians.com

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Operations Manager International Voice Process - Female Candidates Creative Indians

8 - 13 years

8 - 14 Lacs

Pune, Mumbai, Thane

Work from Office

Operations Manager International Voice - Female Candidates can apply Must be Operations Manager on papers from International Voice Process BPO. Handled 100FTE US/ Australian Shifts Excellent Comms reqd Call 8447780697 send CV monu@creativeindians.com

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Senior Manager-Operations-US Mortgage Services Fidelity National Financial (FNF)

10 - 15 years

10 - 15 Lacs

Bengaluru

Work from Office

JOB CONTENT: Key Responsibilities: Manage the team, which include the below responsibilities: Allocate tasks and set targets to ensure 100% utilization of the team. Organize team meetings for various updates. Identify training needs. Provide training for new hires o Provide floor support to answer queries and ensure quality standards are maintained o Handle grievances raised within the team. Manage Performance of the team Provide periodic performance feedback in one on one meetings Conduct Performance Appraisals PBP allocation for constant low performers • Interact with clients to answer and close any queries raised • Maintain the MOMs (Memorandum of the Meetings) for client meetings and communicate the same to management and clients • Regularly create and send the below reports to clients or the supervisor. Individual Performance Report o Order Count Report .Productivity Efficiency Report. Shift wise Completion Report. Weekly Reports.Critical Error Analysis and Other reports as requested • Manage and update the SOP(Standard Operating Procedures) documents as required • Adhere to the productivity, quality and timelines standards defined to ensure Service Level Agreements (SLAs) are met for the team. JOB SKILLS: Excellent written and verbal communication skills Skilled in US Mortgage/Title Insurance, problem solving Ability to effectively meet customer needs and taking responsibility for customer satisfaction Flexible to work in shifts (night shift) Flexible to work from office Any graduate US Mortgage or Title Insurance Experience is Mandatory Immediate or 30 Days Notice Preferred Interested candidates please share your resume to goutam.das@fnf.com

Posted 2 months ago

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Operations Manager US Voice Customer Care Process BPO Bangalore Creative Indians

8 - 13 years

9 - 15 Lacs

Bengaluru

Work from Office

Must be Operations Manager in Current role for 1+yrs from International Voice Customer Care Process BPO. Handled team span of 200+FTE's process. US Shifts Excellent Comms reqd Call 8447780697 send CV monu@creativeindians.com

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Sr. Manager OPS - BPO Reboot Xp

4 - 8 years

11 - 15 Lacs

Noida

Work from Office

Reboot XP is hiring for Sr. OPS Manager - BPO Sales Job Location - Sector 58, Noida Qualification - Graduate Experience - Min 4 years as a Manager OPS or 1 year a Sr. Manager OPS Domain - BPO/Sales Voice Salary Package - Upto 15 LPA For Interview, visit our office in between Monday to Saturday (10AM - 3PM) or share resume at dinkar.mahajan@rebootxp.com

Posted 3 months ago

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Sr Manager Operations(Merchandising) Jobs Territory

5 - 6 years

7 - 8 Lacs

Surat

Work from Office

We are looking for a seasoned industry professional to lead and manage merchandising and operations for our company. This role is based in Surat. The skill sets we are looking for are strong understanding of polyester and Viscose fabrics train, manage and lead a team of merchants and operators design SOPs for smooth and seamless operations and ensure adherence

Posted 3 months ago

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Manager / Sr Manager - Operations & Administration Near Chandigarh Security & Personnel Services

10 - 20 years

0 - 0 Lacs

Kharar

Work from Office

We have job opening of Manager / Sr Manager - Operations, Facility & Administration for a Charitable Foundation in Kurali, Near Mohali, Punjab Candidate must have good exposure of Operations/Facility Management/Administration in a Big Organization

Posted 3 months ago

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Manager Operations Jairaj Projects

5 - 10 years

7 - 12 Lacs

Kochi

Work from Office

Jairaj Projects Pvt Ltd is looking for Manager Operations to join our dynamic team and embark on a rewarding career journey. Oversee daily operations and ensure the efficient functioning of the organization. Develop and implement operational policies and procedures. Monitor and analyze operational performance and make improvements as needed. Manage budgets and resources to achieve operational goals. Collaborate with other departments to ensure alignment of operations with business objectives. Provide training and support to staff to enhance their performance. Prepare and present reports on operational activities and outcomes to senior management.

Posted 3 months ago

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Operations Manager International Voice Process BPO Female Candidates Creative Indians

9 - 14 years

9 - 13 Lacs

Kolkata

Work from Office

Only Female Operations Manager can apply Must be Operations Manager in Current role for 2+yrs from International Voice Process BPO. Handled team span of 100+FTE's. US Shifts Excellent Comms reqd Call 8447780697 send CV monu@creativeindians.com

Posted 3 months ago

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