13 Service Operation Jobs

As a Branch Manager M4 handling service operations in Madhya Pradesh, your role involves the following key responsibilities: - Regularly review open complaints and ensure response time and closure as per SLAs - Achieve revenue generation targets - Ensure adherence to preventive maintenance and audit service quality regularly - Maintain customer i-base hygiene and update end-user data in the system regularly - Drive customer engagement and high CSI by building strong relationships with customers, ensuring timely maintenance, and proactively addressing concerns - Ensure timely submission and processing of invoices from channel partners, return of defective spares, and settlement of warranty an...

Area Service Manager / Branch manager (Service) 1. Achieving SERVICE billing targets for the Region/ amc/camc sales 2. Business development of service business and recovery of Outstanding . 3. Weekly review /report submission 4. Dealer ,Customer visits for Service feedback, build rapport.

29 years old -Largest HVAC&R Company is hiring for the below role Please call me : 6205986524 mail on anita@contactxindia.com Area Service Manager / Branch manager (Service) 1. Achieving SERVICE billing targets for the Region/ amc/camc sales 2. Business development of service business and recovery of Outstanding . 3. Weekly review /report submission 4. Dealer ,Customer visits for Service feedback, build rapport.

You have an exciting opportunity to join Philips Domestic Appliances India Limited as an Area Service In charge in Nagpur (MH). With 2 to 4 years of experience in the Service Industry/Home Appliances, you will be responsible for managing Service Operations including TAT, NPS, and Service Revenue. If you are passionate about delivering exceptional service and have a proven track record in service management, we would love to hear from you. To apply for this position, please share your profile with the subject "Area Service In charge - Nagpur" to davinder.sharma@versuni.com. Join us in our mission to provide top-notch service to our customers and be a part of a dynamic team that values excelle...

Knowledge and Skills Candidate should have 4 + Years experience in Telecom/ ISP Industry in Service Operation Centre or NOC activity Communication must be good to communicate with end customers & internal stake holder Candidate should have basic knowledge in Telecom, network, and Transmission products Candidate should have excellent written and verbal communication. Coordination skill is mandatory to complete the migration within SLA Willing to work in 24*7 & Night shift will be provided based on the requirement. Good knowledge in MS Office Minimum Bachelor degree/ preferred other supporting certificates CCNA Additional Details: Shift Time: 24 *7. Associate should be flexible for split week ...

Location: Bandra / Saki Naka, Mumbai Salary: ?12 LPA Job Type: Full-time Job Overview We are looking for a Customer Excellence Manager to lead initiatives that enhance customer satisfaction, loyalty, and retention. The role involves improving customer experience across multiple touchpoints, building customer-centric processes, and driving service quality. The ideal candidate will have strong experience in customer experience management, customer service operations, customer surveys, and customer success strategies . Key Responsibilities Customer Engagement & Retention Design and implement customer surveys to collect feedback, identify pain points, and improve overall service. Conduct quarter...

Position: Service Engineer Location: Gujarat Qualification & Experience:: Any Engineering Degree/Diploma with proven experience in Natural gas Skid Operation and Maintenance Service Experience in Operation & Maintenance of a Pressure regulator, Filter, Ball Valve, Pressure safety valve, flow control valve, and Water bath heater. Job Summary: The incumbent will be responsible to work in pressure management business unit and provide service support at customer locations (all over India). Roles & Responsibilities: Pre/Final commissioning of pressure regulating, Metering, Filtration, De-compression skid, and Odorant skid. Servicing all types of regulators based on the spare supplied to the custo...

You have experience in running operations with ITIL processes and are ITIL certified. Your excellent analytical and troubleshooting skills coupled with strong verbal and written communication abilities make you a valuable asset. Your creative thinking is evident in implementing service improvements, automation, incident reduction, standard change conversion to service request, and fail change reduction. You are open to learning new technologies, scaling up quickly, and adapting to different roles as needed. In your role, you have demonstrated expertise in running operations following ITIL processes and have experience in writing RFPs, solutions, and presentations during client visits. Your p...

Job Objective: We are looking for a results-driven Service Manager to oversee and optimize our after-sales service operations, focusing on SLA compliance, partner coordination, and customer satisfaction. The ideal candidate will have a telecom, networking, or IT background , bringing product understanding that supports service coordination for IT assets, without being involved in hands-on repair or technical maintenance. Key Responsibilities: Manage service metrics including TAT, CSAT, NPS, OTD, SLA compliance, RCA, and escalation management. Supervise and monitor the performance of internal and third-party service centers (ASCs). Drive service initiatives to enhance customer experience, sta...

Handling workshop operations Part Inventory, Availability, Sales & Marketing Customer Satisfaction & Key Account Management Site Management & Quality Management System People Management, Warranty and Workshop Administration & Post Sales Service Required Candidate profile Exp 4+ Years in handling workshop operation in commercial vehicle industry Commercials understanding of Markets & CV business (P&L) Technical & Commercial Knowledge Should be Technical Graduate

Handling workshop operations Part Inventory, Availability, Sales & Marketing Customer Satisfaction & Key Account Management Site Management & Quality Management System People Management, Warranty and Workshop Administration & Post Sales Service Required Candidate profile Exp 4+ Years in handling workshop operation in commercial vehicle industry Commercials understanding of Markets & CV business (P&L) Technical & Commercial Knowledge Should be Technical Graduate

Knowledge and Skills Candidate should have 4 + Years experience in Telecom/ ISP Industry in Service Operation Centre or NOC activity Communication must be good to communicate with end customers & internal stake holder Candidate should have basic knowledge in Telecom, network, and Transmission products Candidate should have excellent written and verbal communication. Coordination skill is mandatory to complete the migration within SLA Willing to work in 24*7 & Night shift will be provided based on the requirement. Good knowledge in MS Office Minimum Bachelor degree/ preferred other supporting certificates CCNA Additional Details: Shift Time: 24 *7. Associate should be flexible for split week ...

Handling workshop operations Part Inventory, Availability, Sales & Marketing Customer Satisfaction & Key Account Management Site Management & Quality Management System People Management, Warranty and Workshop Administration & Post Sales Service Required Candidate profile Exp 4+ Years in handling workshop operation in commercial vehicle industry Commercials understanding of Markets & CV business (P&L) Technical & Commercial Knowledge Should be Technical Graduate