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NTT DATA, Inc. logo

Operations Expert

6.0 - 11.0 years

2 - 6 Lacs

Chennai

Posted:1 day ago| Platform: Naukri logo

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Skills Required

operations management confluence itsm infrastructure jira python production power bi remedy problem management change management performance review tableau servicenow java incident management devops linux bmc troubleshooting oracle server itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are currently seeking a Operations Expert to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Location Bangalore/ Chennai Experience: 4 "“ 6 Years Number of openings 1 What awaits you/ Job Profile Implement operational strategies, policies, and procedures. Manage day-to-day operations to meet production targets. Enhance productivity, particularly in onPrem operations. Support backend development for client applications. Set up infrastructure monitoring and alerting systems and develop dashboards. Manage Microsoft IIS and batch jobs operations. Utilize initial Python experience for scripting and automation. Coach and support team professional growth. Support script troubleshooting and optimization. Manage updates from old to new infrastructure. Propose efficiency improvements. Participate in application cloud migration. What should you bring along 8-12 years experience in Operations Management, with strong leadership and organizational skills. Have managed day-to-day operations of IT service delivery, including incident management, problem resolution, change management, and service request fulfillment. Knowledge of ITIL best practices and frameworks to standardize operational processes and improve service efficiency and effectiveness. Lead regular performance reviews and assessments to identify operational bottlenecks, inefficiencies, and areas for improvement. Experience optimizing through automation of manual processes, streamlining workflows, and enhancing operational agility and scalability. Develop and maintain operational documentation, including procedures, policies, and knowledge articles, to ensure consistency and compliance with industry standards. Must have technical skill Experience with ticketing tools like Service Now or BMC ITSM Remedy for incident, change and problem management. Operations experience in Payara on Linux Scripting and automation expertise for On Premise infrastructure. Infrastructure monitoring, alerting systems, and dashboards setup. Proficiency with Microsoft IIS and batch jobs. Experience with Oracle databases Good to have Technical skills Reporting/Visualization tools like Tableau / Power BI. Basic experience with Python. Familiarity with cloud-based operations and DevOps practices. Experience with Java and GlassFish platform. Jira/Confluence

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NTT DATA, Inc.
NTT DATA, Inc.
www.nttdata.com

IT Services and IT Consulting

Tokyo Plano +

10001 Employees

1441 Jobs

    Key People

  • Denise S. Kinsley

    CEO

  • Ryuhei Sakamoto

    President and CEO of NTT DATA Corporation

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