Operations Executive

Qualifications-

• Bachelor's degree in Business Administration, Management, or related field
• Experience in the hospitality industry is a plus

Experience - 5 to 7 years

Salary - As per the industry standards

More preferred only Mysuru candidates

Responsibilities-

• Experience in Operations Management, Budget Management, and Staff Management
• Oversee end-to-end operations of the Up Down, ensuring seamless visitor experience and safety compliance.
• Manage all staff, including guest service, ticketing, housekeeping, and technical teams.
• Develop and enforce SOPs for cleaning, maintenance, crowd control, and emergency procedures.
• Ensure housekeeping standards are consistently maintained for hygiene and visitor comfort.
• Plan staff schedules, training, and performance reviews to maintain operational efficiency.
• Monitor exhibits, lighting, and equipment for continuous functionality and safety.
• Coordinate with marketing teams for events, promotions, and special programs.
• Manage budgets, inventory, vendor contracts, and reporting for smooth administrative operations.
• Customer Service, Communication, and Problem-Solving skills
• Knowledge of Safety Standards and Compliance
• Ability to work independently and manage multiple tasks simultaneously

Required Skills -

• 5+ years’ experience in operations and administrative management, preferably in museums or hospitality.
• Strong leadership and team management abilities to handle multi-department operations.
• Excellent communication and interpersonal skills for staff coordination and guest relations.
• Knowledge of safety regulations, compliance, and crowd management protocols.
• Problem-solving and decision-making capabilities to handle high-pressure situations.
• Experience in budget planning, procurement, and vendor management.
• Must have knowledge of operational planning and reporting tools.
• Customer-centric mind-set with focus on service excellence.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person