Operations Executive

Essential Skills

• Planning & Scheduling of team work
• Good verbal & written communication skill
• Active problem solving skills
• Ability to handle pressure
• Knowledge of Open Office / MS-Office, Google Map

Desired Skills

- Knowledge about Telecom/Vehicle Electronics - Client call & complaint handling

Role/Responsibilities

• Managing Customer Service Field Team / Support technicians
• Attending customer calls and complaints professionally
• Coordinating with client, production team and management
• Proactively monitoring of VTS devices through dashboard/MIS/Web App
• Planning replacement / maintenance of faulty devices
• Conducting customer trainings on VTS front-end operations/reports generations.
• GPS Data Analysis
• Updating Information Systems
• Reporting Progress / Status to customer and other concerned@EON
• Other relevant activities related to VTS Operations and desired by client

Qualification- Graduate in any discipline with one year computer diploma /Desired Degree in Electronics & Communication / Mechanical / Computer

Specific details-

• Ops runs 24X7, must be willing to work in shifts
• Must have own conveyance,
• Posting at PUNBUS VTS Control Room, Sector 17 CHD

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹13,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person

Application Deadline: 21/04/2025