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Operations Executive

Operations Executive

0 years

|

0 Lacs

Posted:2 hours ago| Platform: GlassDoor logo

Apply

Skills Required

engagement leadership strategies efficiency service support design retention reports data onboarding

Work Mode

On-site

Job Type

Part Time

Job Description

JOB DESCRIPTION

Monitor and analyse customer utilization trends
Develop and execute engagement plans to improve adoption and retention
Conduct periodic utilization reviews and share insights with internal stakeholders
Collaborate with leadership to define and execute operational strategies to improve efficiency and customer experience
Identify process gaps and recommend improvements to enhance service delivery
Support the design and implementation of retention and value-enhancement programs
Partner with sales teams to provide operational insights, reports, and data to support client acquisition and retention
Assist in pre-sales and post-sales operations, including onboarding and service activation
Coordinate with internal teams to ensure smooth delivery of services to clients

HOW TO APPLY
Email us your resume along with your LinkedIn profile with Job No. to careers@doconline.com

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