Operations Engineer

About Clubessential Holdings

Founded in 1998 and headquartered in Cincinnati, OH, Clubessential Holdings is a leading provider of Software as a Service (SaaS) and embedded payment solutions. We serve a diverse range of clients including private clubs, public golf courses, health & fitness clubs, spas, military organizations, and municipalities. We are seeking a highly skilled .NET Developer to join our team at the India Development Center.

Operations Engineer

OUR CULTURE

We work in small teams with really big ambitions, both for what we want to achieve and also the

environment we work in. We want our company to remain thoughtful as we scale and try to be

genuinely progressive in how we operate. We want people to really own what they do and be given the autonomy and freedom to make mistakes, learn, and create something meaningful. We all work incredibly hard because we really care about what Innovatise is here to do – we’re looking for exceptional people who are proactive, hungry to learn and want to put their pride in our collective achievements.

About the role:

Purpose

Operations Engineer

This position plays a critical part in bridging operations, engineering, and client-facing teams, enabling seamless service delivery, reliable performance, and continuous improvement of our platform. Through participation in the 24x7 on-call rotation and close coordination with Client Service, Consulting, and Software Engineering, the role ensures uptime, strengthens security, and contributes to the long-term success of both our clients and our business.

Responsibilities

• Troubleshooting infrastructure & application related issues.

• Collaborate with Client Service, Consulting and the Software Engineering teams to service our

clients efficiently and with focus on client experience.

• Deployment of infrastructure and systems.

• Application & infrastructure maintenance.

• Participate in the 24x7 on-call rotation.

Qualifications

Experience

• 3+ years as an Operations Engineer or similar.

• Kubernetes (preferably EKS) as well as GitOps practices and tooling such as Argo CD.

• Technical infrastructure (e.g., deployment, maintenance, troubleshooting, etc.).

• Strong communication skills and the ability to work directly with clients.

• AWS Cloud (RDS, IAM, Redshift, VPC/Security Groups, AmazonMQ etc.).

• Terraform (writing terraform code, configuring/managing resources and deploying resources).

Qualities we appreciate

• Good understanding of TCP/IP networking, with diagnosing and resolving network-related issues.

• Knows Python and shell scripting.

• Is familiar with Grafana Cloud or similar monitoring tools.

• Postgres knowledge.

• Operating and troubleshooting Java applications.

• Clear and confident communicator in English, both written and spoken.

• Organized and efficient, with the ability to juggle multiple priorities and deadlines.

• Proactive, detail-oriented, and eager to learn and improve.

• Analytical thinker with both technical understanding and business awareness.

• Team player who thrives in collaborative and fast-paced environments.

• Comfortable working independently while contributing to shared goals in a fast-paced environment.

Work Conditions

This is a remote position based in India, working closely with a team located in Australia. As such, the role requires some flexibility with working hours to accommodate regular collaboration across time zones, including early morning or late afternoon meetings.

The position also includes participation in a 24/7 on-call rotation, supporting platform uptime, security, and service continuity. You’ll work closely with internal teams such as Client Services, Consulting, and Software Engineering to ensure rapid response and effective incident handling.

WHAT WE OFFER

• To work in a fast-moving environment with an innovative and cutting-edge product

• Freedom – you are empowered and you have the freedom to contribute your ideas, take

ownership and make your mark

• Exposure to the latest cloud technologies and the ability to learn and work with them

• Competitive salary

• Health Insurance for yourself and your family

• Best equipment: machine, monitor and accessories

SOUND GOOD?

This is a fantastic opportunity to join an energetic, flat agile team and work on cutting-edge

mobile technologies.

Apply now.

Email : rajesh@innovatise.com