Operations Coordinator

Company Description

EcoNexus Cleaners, based in Hyderabad, specializes in delivering safe, sustainable, and effective cleaning solutions. We focus on organic, eco-friendly, and plant-based products developed with bio-enzymatic technology. Our mission is to provide a trusted destination for individuals and businesses seeking environmentally responsible alternatives. By partnering with like-minded brands, we are expanding our portfolio of non-toxic cleaning products. We aim to empower consumers with access to safe, natural, and innovative solutions that are kind to people, pets, and the planet.

Role Description

This is a full-time on-site role located in Hyderabad for an Operations Coordinator. The Operations Coordinator will be responsible for managing daily operations, providing administrative assistance, ensuring customer service excellence, and supporting analytical tasks. The role includes coordinating with various departments to ensure smooth operations, maintaining records, and assisting in the implementation of operational strategies.

Qualifications

• Operations Management and Administrative Assistance skills
• Strong Communication and Customer Service skills
• Analytical Skills for data interpretation and problem-solving
• Ability to work collaboratively in a team environment
• Experience in the cleaning or eco-friendly products industry is a plus
• Supervise and manage daily manufacturing operations, ensuring production targets are met.
• Work closely with the Operations Manager to optimize processes and address operational challenges.
• Handle procurement of payments and interact with customers, strictly adhering to established guidelines.
• Schedule and coordinate deliveries.
• Deliver products to local customers as required.
• Additional responsibilities as per daily communications with the leaders.
• Able to cold call customers and speak amicably and professionally.

Requirements

• Speaks Hindi & English (asset)
• Attention to detail is mandatory
• Understanding of packing and dispatches is an asset
• Comfortable being in the field when required
• Ability to work independently and as part of a team.

• Proficient in basic computer knowledge is an asset.

• Must be handy at using WhatsApp for faster information transfer.

• Must possess a 2-wheeler for local travel and product deliveries.

• Willingness to work 6 days a week at our Jeedimetla IDA facility.