Operations Associate – Dark Store Operations (Delhi & Gurgaon)

Locations:

Company:

Positions:

driven, hands-on Operations Associates

Role Overview:

You’ll be at the heart of our on-ground operations—ensuring smooth order processing, dispatch, inventory management, and rider coordination. This is a high-energy role that requires ownership, adaptability, and a problem-solving mindset.

Key Responsibilities:

• Manage day-to-day Dark Store operations: receiving, sorting, picking, packing, and dispatching orders.
• Coordinate with Dark Store riders and delivery partners to ensure timely pickups and deliveries.
• Maintain accurate inventory records and perform regular stock checks.
• Ensure all orders meet dispatch SLAs, quality, and packaging standards.
• Collaborate with logistics, procurement, and customer service teams for smooth order fulfillment.
• Identify operational bottlenecks and suggest process improvements.
• Maintain operational hygiene, safety, and compliance.
• Take ownership of assigned zones or tasks with end-to-end accountability.
• Be flexible with shift timings, including weekends or rotational shifts.

Requirements:

• Bachelor’s degree (preferably in Supply Chain, Operations, or Business Management).
• 1–3 years’ experience in Dark Store, warehouse, last-mile, or e-commerce operations.
• Proficiency in Excel/Google Sheets and digital dashboards.
• Strong coordination, communication, and organizational skills.
• Proactive, ownership-driven attitude.
• Ability to adapt quickly to changing operational demands and shifts.

What We Offer:

• Opportunity to build and scale Dark Store operations from the ground up.
• Exposure to end-to-end operations, from warehousing to last-mile fulfillment.
• Learning and growth opportunities within a young, energetic team.

How to Apply:

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