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Jobs in bengaluru
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Stripe
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Operations Associate, Apprenticeship

Operations Associate, Apprenticeship

0 - 5 years

|

0 Lacs

Posted:Just now| Platform:

Apply

Skills Required

training associate operations excel intern analytical finance smb research troubleshooting operations

Work Mode

Work from Office

Job Type

Internship

Job Description

Develop a foundational understanding of our products, services, and features to assist customers effectively
Respond promptly and professionally to customer inquiries via emails, providing accurate information and resources
Diagnose and troubleshoot customer issues under the guidance of senior team members, escalating complex issues to appropriate departments
Follow up with customers to ensure their issues are fully resolved and they are satisfied with the service provided
Maintain accurate and detailed records of customer interactions, issues, and resolutions using internal tools
Participate in team meetings, training sessions, and continuous learning initiatives to enhance skills and knowledge
Engage in comprehensive training programs, seeking feedback and actively working on improving performance and developing professional skills

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