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the Sleep Company
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operation manager

operation manager

the Sleep Company

3 - 8 years

4 - 9 Lacs

Thane Kalyan Mumbai (All Areas)

Posted:1 month ago| Platform:

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Skills Required

Coordination Shipment Tracking Delivery Operations Team Coordination TAT MIS Reporting Logistics Coordination Operational Support Excel Report Preparation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Oversee team coordination, including scheduling, tracking shipments, and resolving issues related to delivery operations. Prepare MIS reports on a regular basis using Excel and generate TAT (Turnaround Time) reports for analysis. Ensure timely completion of tasks and meet deadlines by coordinating with internal teams and external stakeholders. Monitor KPIs such as shipment tracking, inventory management, and customer satisfaction ratings. Manage daily operations of delivery hubs across India, ensuring efficient logistics coordination and operational support.

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operation manager