Operation Manager

Job Description:
Manage end-to-end branch operations for an integrated HospitalTo ensure that the Day end Revenue report is sent via mail to finance teamTo ensure that Card settlement takes place dailyResponsible for all the documents related to Stock movement, Staff Movement, Outsourced employees attendance, Generator maintenance etc. maintained at SecurityResponsible for maintenance and upkeep of all equipment and inventory managementResponsible for General waste, Pest Control and biohazard waste management. Also to ensure that both Pest Control & Biomedical waste slips are acknowledged by the branch manager themselves before they submit to the corporate office for Payment.Responsible for all compliances and MIS reporting for the centerPatient Care:Managing Patient compliance feedback related issues and doing root cause analysis & corrective & preventive action for improving the patient servicesFirst level of escalations for customer complaints and ultimate responsibility to resolve complaintsAct like a custodian of the company at the premiseHandling VIP clients and ensuring confidentialityPeople ResponsibilitiesLead a large team of medical and non-medical professionals to deliver best quality customer experienceTrain, motivate and monitor a large customer facing delivery teamResponsible for timely staffing for all center level positionsResponsible for building next level leadership at the center levelTo utilize manpower effectively to result in business outcomesWork towards making the flagship center an aspirational workplace

Note: Need candidates from Healthcare Domain only.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

• Provident Fund

Experience:

• Hospital: 4 years (Required)
• Operations management: 2 years (Required)
• total work: 5 years (Required)

Language:

• English (Required)

Work Location: In person