Operation Manager

As an Operations Manager at Farmsbest, you will play a crucial role in overseeing daily operations to ensure high-quality products reach customers efficiently. Your responsibilities will include: - Overseeing daily order processing and fulfillment, from packing to final delivery. - Coordinating with the packing team to ensure accurate and timely order packaging. - Managing and assigning deliveries to the logistics team, ensuring efficient routing. - Monitoring inventory levels, working with procurement to prevent stockouts, and ensuring freshness. - Implementing and enforcing quality control measures at every stage of operations. - Troubleshooting any operational delays, order discrepancies, or delivery issues. - Maintaining operational SOPs and ensuring compliance with hygiene and safety standards. - Tracking KPIs such as order accuracy, on-time deliveries, and fulfillment efficiency. - Communicating with customer support to resolve order-related issues. - Continuously optimizing processes to improve efficiency and reduce costs. Qualifications required for this role include: - 2+ years of experience in operations, logistics, or supply chain management. - Strong leadership and team management skills. - Ability to handle high-pressure situations and resolve issues in real time. - Familiarity with inventory management systems and logistics tracking tools. - Excellent communication and problem-solving skills. - Prior experience in grocery, e-commerce, or food delivery operations is a plus. Joining Farmsbest will offer you the opportunity to be part of a fast-growing and mission-driven company. You will have the chance to lead a team, drive impactful changes, and benefit from a competitive salary with growth opportunities. As an Operations Manager at Farmsbest, you will play a crucial role in overseeing daily operations to ensure high-quality products reach customers efficiently. Your responsibilities will include: - Overseeing daily order processing and fulfillment, from packing to final delivery. - Coordinating with the packing team to ensure accurate and timely order packaging. - Managing and assigning deliveries to the logistics team, ensuring efficient routing. - Monitoring inventory levels, working with procurement to prevent stockouts, and ensuring freshness. - Implementing and enforcing quality control measures at every stage of operations. - Troubleshooting any operational delays, order discrepancies, or delivery issues. - Maintaining operational SOPs and ensuring compliance with hygiene and safety standards. - Tracking KPIs such as order accuracy, on-time deliveries, and fulfillment efficiency. - Communicating with customer support to resolve order-related issues. - Continuously optimizing processes to improve efficiency and reduce costs. Qualifications required for this role include: - 2+ years of experience in operations, logistics, or supply chain management. - Strong leadership and team management skills. - Ability to handle high-pressure situations and resolve issues in real time. - Familiarity with inventory management systems and logistics tracking tools. - Excellent communication and problem-solving skills. - Prior experience in grocery, e-commerce, or food delivery operations is a plus. Joining Farmsbest will offer you the opportunity to be part of a fast-growing and mission-driven company. You will have the chance to lead a team, drive impactful changes, and benefit from a competitive salary with growth opportunities.