Operation Executive

Job Title: Travel Operations & Sales ExecutiveLocation: Guwahati (Office-Based) Office Timing: 9:30 AM – 7:00 PM (Full Time) Industry: Travel & Tourism / Hospitality Objective: We are looking for a smart, active, and responsible candidate with basic computer and internet skills who can manage daily travel operations, guest communication, and reporting efficiently. The ideal candidate should be proactive, well-organized, and capable of handling guests, vendors, and on-ground coordination to ensure smooth service delivery. Key Responsibilities Lead Handling & Closure: Manage incoming leads, prepare quotations, communicate with guests and vendors, follow up for closure, and chase payments till final confirmation. Guest & Vendor Communication: Coordinate with hotels, transporters, and local service providers for confirmations and ensure smooth execution of guest services. Report Management: Maintain and update daily reports for Sales, Cancellations, and Payments, and share summaries with management. Front Office & Reservations: Handle walk-in inquiries and reservations related to Flights, Trains, Hotels, and Holiday Packages. On-Ground Coordination: Assist in ensuring seamless guest experiences through prompt communication and issue resolution. Itinerary & Database Management: Design new itineraries for popular destinations and maintain updated hotel and vendor databases. After-Hours Alert Support: Be available via mobile/laptop for emergency coordination after office hours (when required). Skills Required Basic knowledge of computers, MS Office (Word/Excel), and internet surfing Excellent communication skills in English and Hindi (Assamese preferred) Confidence in guest interaction and sales follow-ups Strong sense of responsibility and discipline Ability to multi-task and prioritize work efficiently Positive attitude and a proactive approach to problem-solving Eligibility Criteria Minimum Qualification: Graduate (any stream) Basic computer literacy and internet usage is mandatory Prior experience in travel, hotel reservations, or sales coordination will be an added advantage Freshers with good communication and learning attitude are welcome Salary & Benefits Salary: ₹10,000 – ₹18,000 per month (based on experience and performance) Incentives based on sales closures and guest satisfaction Opportunity to learn and grow within the travel & hospitality domain How to Apply: Interested candidates can send their updated resume with subject line: 📩 “Application for Travel Operations Executive – [Your Name]” to jishu.gupta@holidayeyes.co.in or WhatsApp 7044073097.