7 - 10 years
6 - 11 Lacs
Posted:1 day ago|
Platform:
Work from Office
Full Time
Team works on providing L2 application support to FIS hosted Payment solutions for clients in AMER region. We are looking to add an energetic, self-driven, critical thinking, talented, and experienced operations analyst to our growing team. The role is to provide L2 support, examine client reported payment and system issues, internal notification of alerts mistaken payments along with incident management, change management, problem management. Day to day processing of files and fixing the production issues that may arise and require further investigation and resolution. What you will be doing: Will be responsible for Incident Management, Change Management, Problem Management, Monitoring of systems for functional processing of payments. File Uploads that come from schemes. Closely work with Developers/L3 team to provide correct analysis and solution. Monthly reporting for Volumes and SLAs for all PaaS clients Configuration changes Business Validations for all Changes/Releases that goes to PROD. What you bring: Overall experience of 7-10 years into Banking, Payments Domain, Change Management, Basic testing skills Experience in ServiceNow, Basic knowledge of OPF or OPF basic training done BA knowledge will be added advantage. Knowledge on ISO 8583, ISO 200022 and other payments formatters will be added advantage. Basic knowledge of tool like CI, Jenkins, Database, Cloud setup What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities - FIS is your final career step! A competitive salary and benefits Great workspaces with dedicated and motivated colleagues
FIS
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