82041 Onboarding Jobs - Page 22

Porter: Creating Impactful Journeys At Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics, one that's poised to disrupt the industry and redefine the way we think about transportation. Why Porter? Industry Leadership: As the fastest-growing leader in last-mile logistics, we have a pan India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers. Porter is at the forefront of this dynamic and rapidly expanding sector. Cutting-Edge Technology: Our industry-best technology platform has garnered over $150 million in investments from renowned backers, including Sequoia Capital, Kae Capital, Mahindra Group, LGT Aspada, Tiger Global, and Vitruvian Partners. We leverage technology to drive efficiency, innovation, and unparalleled service. Ambitious: We're not just solving problems; we're addressing a massive challenge and going after a market with a valuation surpassing $50 billion USD. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics, including warehousing and LTL transportation. Thriving Community: Join a community of passionate individuals who are committed to doing the best work of their lives. At Porter, we value the spirit of collaboration, innovation, and embracing challenges head-on. Be a Part of Something Extraordinary: If you're ready to make an impact, be at the forefront of innovation, and embrace the challenges and opportunities of a fast-paced work environment, Porter is the place for you. We're not just building a brand; we're creating a household name in transportation. Join us and be part of the revolution – where every day is an opportunity to redefine what's possible. If you are ready to make a significant impact and shape the future of Porter, apply now and be part of our exciting journey! Company URL:https://porter.in/ About the role We are building our InterCity operations in the heavy commercial vehicle (HCV) segment & looking for high-ownership members to anchor daily execution in their city. As assistant manager - city operations, you’ll lead a team focused on ground-level delivery, across supply onboarding, order matchmaking, cancellation support, & field engagement. Key Responsibilities: Responsible for P&L management of each city ensuring better profitability and growth. Identify and fulfil supply requirements - Plan supply cluster activity considering the zonal city level and seasonal nuances. Identify new channels of acquisition to optimize supply growth and cost of acquisition. Identify potential growth levers in all the categories - Plan awareness/adoption activities in the city through multiple channels (offline + online) for demand growth. Drive Branding and other various BTL activities for offline brand presence in the city. Drive growth through better customer lifecycle management. From acquisition to converting them into quality retention. Plan and execute Demand Cluster Activity for inorganic customer acquisition and drive zonal level growth. Improve overall wallet share of the customers through cross sell and other strategic initiatives. Enhance customer and partner experience alike. Conduct and derive insights through competition analysis- Pricing, Demand Strength, Service quality parameters. Manage, develop and train the team for excellent performance and process adherence. Act as a liaison between central and city team members to provide qualitative on-ground feedback for the overall better growth of individual categories. Skills and Qualifications: Bachelors degree from a Tier 1 college Good Analytical and problem solving skills Communication and negotiation skills Ability to build rapport Time management and planning skills People management

Designation: HR Executive Location: Bavla,Ahmedabad Experience Range: 3+ Years Salary Range: - upto 5 LPA Role Summary: We are looking for a proactive HR Executive to manage end-to-end HR operations from onboarding to exit formalities, ensure statutory compliance, and handle HRMS tools effectively. The ideal candidate will also manage job portals, social media platforms (such as LinkedIn page promotions), and support key HR processes efficiently. Key Responsibilities: 1. HR Operations & Employee Lifecycle Manage onboarding, attendance, payroll, and exit processes. Maintain employee records and ensure accurate documentation in HRMS Ensure all employee's safety measures are implemented and monitored. 2. Compliance & Policy Implementation: Handle statutory compliance (PF, ESIC, PT, Gratuity). Implement HR policies aligned with labor laws and company standards. 3. Talent Acquisition & Job Promotions: Manage job postings on multiple job portals and professional networks. Promote openings on the company’s LinkedIn page and other platforms. 4. HRMS & Reporting: Oversee HRMS IS tools for attendance, payroll, and employee data. Prepare MIS reports (attrition, recruitment, HR metrics). 5. Any other adhoc responsibilities assigned by the management Qualifications & Skills: 2–5 years of experience in HR operations, compliance, and HRMS IS. Proficiency in HRMS IS tools, job portals, and MS Office (Excel, Word, PowerPoint). Strong communication, multitasking, and stakeholder management skills. Familiarity with social media management for employer branding is a plus. Why Join ? Be part of a leading stainless steel manufacturer with a strong industry presence. Opportunity to manage the complete HR function independently. Competitive salary and benefits package. Growth-driven and supportive work culture. Company Profile: The company is a prominent manufacturer in the iron and steel industry, specializing in stainless steel products. With a commitment to quality and innovation, the company serves various sectors, ensuring reliable and durable solutions for its clients. For more details, visit their website. Thanks & Regards, Tanisha Pandey HR Recruiter Mantras2Success +91 7984777094

Job Title: Cheif Operating Officer ( COO ) Location: Koramangala, Bangalore Experience Required: 10–15 years Industry: IT & Consulting Services Employment Type: Full-Time About Us HYI.ai is a virtual assistance platform for startups and entrepreneurs, offering on-demand access to remote engineers, mentors, and co-founders. Our Offshore Development Centre (ODC) enables scalable growth with dedicated teams, and our skill assessment platform ensures top talent is industry-ready. Role Overview HYI.AI is seeking a dynamic and results-driven Chief Operating Officer (COO) to lead and optimize end-to-end operations in a fast-paced IT services environment. As COO, you will be responsible for managing service delivery, bridging the gap between clients and internal teams, ensuring timely execution of projects, and driving operational excellence across the organization. The ideal candidate will bring a strong background in IT operations, delivery leadership, resource management, and strategic scaling. Key Responsibilities: 1. Strategic Operational Leadership • Design and implement business operations strategies, plans, and procedures aligned with company goals. • Lead and oversee daily IT service delivery, ensuring quality, timeliness, and efficiency. • Collaborate with the CEO and executive team to drive business growth and scalability. 2. Delivery & Project Execution • Ensure smooth project delivery through structured planning, resource allocation, and timeline adherence. • Track project health and client satisfaction metrics; implement escalation protocols as needed. • Oversee end-to-end delivery lifecycle across multiple client accounts. 3. Client & Account Management • Serve as the primary operations interface for client accounts. • Foster long-term relationships by ensuring delivery excellence, timely communication, and proactive issue resolution. • Collaborate with sales and customer success teams to ensure smooth handovers and client onboarding. 4. Team Management & Resource Planning • Lead cross-functional delivery and operational teams including project managers, developers, analysts, and support staff. • Supervise resource management (RM), bench utilization, and team performance. • Identify hiring needs, participate in recruiting, and mentor mid-level managers. 5. Financial Operations • Oversee billing, invoicing, revenue tracking, and cost optimization. • Work closely with finance to align budgets, forecasts, and financial reporting with operational goals. 6. Process, Quality & Compliance • Develop and enforce internal processes for task tracking, quality assurance, SLA management, and reporting. • Implement daily/weekly reporting mechanisms for team productivity and project tracking. • Ensure compliance with client contracts, service agreements, and industry standards. Required Qualifications • Bachelor’s or Master’s degree in Computer Science, Engineering, Business Administration, or a related field. • 10+ years of experience in IT operations or delivery, with 3–5 years in a senior leadership role (COO, VP Ops, Delivery Head, etc.). • Strong understanding of Agile, Scrum, and modern software delivery methodologies. • Proven ability to manage diverse delivery portfolios and multi-functional teams. • Excellent stakeholder management, leadership, and communication skills. • Hands-on experience with project and task management tools (JIRA, Monday.com, Asana, etc.). Preferred Skills • Experience in AI/ML product or service companies. • Familiarity with ITIL or ISO standards. What You’ll Bring • Strong financial acumen in budgeting, P&L management, and cost control. • Experience scaling teams in startup or high-growth tech environments.

We are Hiring!! Join our Growing team 🚀💡 About the Company : Welcome to Wolves Creata, where imagination drives results. Wolves Creata is a creative agency that focuses on Brand Communication, Architecture, Interior Design, and Digital Marketing. Our team of creative minds and strategic thinkers craft solutions that resonate with audiences and transform ideas into impactful experiences. Job Title : HR Recruiter Based in Ahmedabad Salary :- upto 30K 📅 Working Days : 6 days a week 💻 Interview Mode : Telephonic & In person ✨ What you'll be working on : 🔹 Job Requisition & Posting 🔹 Candidate Sourcing & Screening 🔹 Interview Coordination 🔹 Offer Management 🔹 Onboarding Support 🔹 Reporting & Documentation 🧠 We're looking for someone who: ✅ Recruitment skills in Different Portals (i.e. LinkedIn, Naukri, Indeed, Job Hai, Apna, Work India and Etc.) ✅ Knowledge of industry-standard hired design software ✅ Strong communication & Interview skills. ✅ Coordination & Team work ✅ Negotiation skills Interested or know someone who fits ? Let's connect! Apply with your portfolio: hr@wolvescreata.com 9726672220

We are looking for a highly organized and reliable HR, Compliance & Admin Officer Key Responsibilities: Human Resources: Manage recruitment processes, onboarding, and employee orientation. Maintain accurate employee records, contracts, and leave tracking. Support employee relations, performance reviews, and training programs. Update and implement HR policies in line with labor laws. Manage Payroll and benefits for employees. Compliance: Monitor and ensure compliance with labor laws, health and safety standards, and company policies. Coordinate with legal and regulatory bodies on compliance matters. Maintain proper documentation for inspections and audits. Administration: Maintain proper filing systems for HR and admin documents (both digital and physical). Handle company correspondence, reports, and other administrative tasks. Manage office supplies, vendor relationships, and service contracts. Ensure a clean, safe, and efficient working environment. Supervising administrative staff and dividing responsibilities to ensure performance Requirements: Qualifications Bachelor's degree or relevant experience Minimum. Master degree preferred 5+ years' experience in Compliance & Payroll Strong organizational, critical thinking and communications skills. Strong knowledge of employment laws, workplace compliance, and administrative procedures. Attention to detail and good judgement. High attention to detail, integrity, and confidentiality.

Hey Jobseekers, Are you passionate about fostering a positive workplace culture and supporting the growth and development of employees? We are currently seeking a dynamic individual to join our team as a Human Resources Specialist. As a key member of our HR department, you will play a vital role in recruitment, employee relations, benefits administration, and HR compliance. If you have a strong understanding of HR principles and practices, excellent communication skills, and a desire to make a difference in the lives of employees, we want to hear from you! Company Description ANJ Creations Pvt Ltd is a certified organization that specializes in providing premium services backed by in-house ingenious technology solutions. Headquartered in the Delhi NCR with branches in Mumbai, Jaipur, Lucknow & Allahabad, ANJ Creations is a full INS Accredited agency and is empanelled with various reputable organizations. Job Description: We are seeking a highly motivated and detail-oriented individual to join our HR team as a Human Resources Specialist. The ideal candidate will have a strong understanding of HR principles and practices, excellent communication skills, and the ability to thrive in a fast-paced environment. Responsibilities: End to End Recruitment and Onboarding: • Manage the end-to-end recruitment process, including job postings, resume screening, scheduling interviews, and conducting reference checks. • Coordinate new hire onboarding activities, including orientation sessions and the completion of necessary paperwork. Employee Relations: • Serve as the primary point of contact for employee inquiries and concerns. • Assist with resolving employee relations issues and grievances in a timely and professional manner. • Conduct exit interviews and analyze feedback to identify areas for improvement. HR Administration: • Maintain accurate employee records and HR databases. • Prepare HR-related reports and presentations as needed. • Assist with HR projects and initiatives, such as policy development and compliance audits. • Compliance and Policy Adherence: • Ensure compliance with all applicable labor laws and regulations. • Update and communicate HR policies and procedures to employees as needed. Requirements: Bachelor’s degree in Human Resources, Business Administration, or a related field. 1year of experience in HR or a related field. Strong knowledge of HR principles, practices, and regulations. Excellent communication and interpersonal skills. Ability to maintain confidentiality and handle sensitive information with discretion. Proficiency in Microsoft Office and HRIS software. WORK FROM OFFICE - Delhi Onsite, General Shift If you are interested , please share your updated CV by hr@anj.xyz or apply to this job description

Role Description Location : Faridabad, Haryana | Work type: Full time, on-site | Schedule: Flexible hours aligned to international time zones (MENA, Europe, SEA) About the role UClean is expanding across international markets. You will be the primary relationship owner for our international franchise partners, ensuring frictionless communication, fast issue resolution, and consistent brand standards. You will run the partner cadence, coordinate internal teams to solve problems, and build trust that translates into growth and long-term renewals. Key responsibilities Own day-to-day communication with assigned international franchise partners through email, WhatsApp, Zoom and Google Meet. Maintain a friendly, solutions-first tone and keep conversations documented in CRM or PRM. Run a governance rhythm: weekly progress touchpoints, monthly performance reviews, quarterly business reviews with action logs and follow through. Triage partner issues, set clear SLAs, and drive cross-functional resolution with Operations, Supply Chain, Marketing, Tech and Finance. Close the loop with partners and record learnings in a knowledge base. Support onboarding of new master franchisees and their teams. Share UClean SOPs, operations manuals, brand guidelines, pricing updates, and coordinate training calendars. Monitor compliance to brand and operational standards. Coordinate remote or on-site audits, track corrective actions, and coach partners on best practices. Build and maintain a Partner Health dashboard. Track KPIs such as response time, resolution time, partner CSAT or NPS, audit scores, store openings and training completion. Coordinate co-marketing requests, local launch plans, and calendarized campaigns with the central marketing team. Surface partner feedback and market insights to leadership. Translate qualitative feedback into structured problem statements and proposals. Prepare crisp weekly updates for leadership on risks, wins and upcoming decisions. Travel when required for partner launches, audits or reviews. Must-have qualifications 3 to 5 years in partner success, account management, franchise operations, channel partnerships or international business. Hospitality, retail or QSR franchise experience is a plus. Excellent spoken and written English. Arabic is a strong advantage. Additional MENA or SEA languages are a plus. Strong cross-cultural communication, stakeholder management and conflict-resolution skills. Comfortable working to international time zones, including evening hours when needed. Analytical and organized. Proficient with Google Sheets or Excel for tracking KPIs and creating dashboards. Hands-on with CRM or PRM tools and ticketing systems. Bachelor’s degree in business, International Relations, Hospitality or equivalent. MBA preferred. Traits that thrive at UClean People-first relationship builder with high empathy and diplomacy Clear communicator who can say no gracefully and still maintain trust Bias to action, follow-through and documentation Structured problem solver who can simplify complexity Detail orientation with the ability to juggle multiple partners and priorities Success metrics You will be measured on a focused set of outcomes, such as: Partner satisfaction (CSAT or NPS) and qualitative feedback trends First response time and average resolution time to partner tickets Renewal, expansion and store opening cadence for assigned markets Brand and operations compliance scores from audits Engagement in the cadence (attendance, training completion, action closure rate) Reduction in repeat issues through playbooks and root-cause fixes Tools you will use Google Workspace, Zoom and Google Meet, Slack, a CRM or PRM platform, and a ticketing tool. Comfort with dashboards and basic reporting is important. Work location and travel On-site in UClean’s Faridabad office Minimal travel would be required Equal opportunity UClean is an equal opportunity employer. We value diversity of backgrounds, experiences and viewpoints. How to apply Send your resume and a short note on a time you turned around a difficult partner relationship to hrd@uclean.in with the subject line “ International Partner Relationship Manager ”.

Porter: Creating Impactful Journeys At Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics, one that's poised to disrupt the industry and redefine the way we think about transportation. Why Porter? Industry Leadership: As the fastest-growing leader in last-mile logistics, we have a pan India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers. Porter is at the forefront of this dynamic and rapidly expanding sector. Cutting-Edge Technology: Our industry-best technology platform has garnered over $150 million in investments from renowned backers, including Sequoia Capital, Kae Capital, Mahindra Group, LGT Aspada, Tiger Global, and Vitruvian Partners. We leverage technology to drive efficiency, innovation, and unparalleled service. Ambitious: We're not just solving problems; we're addressing a massive challenge and going after a market with a valuation surpassing $50 billion USD. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics, including warehousing and LTL transportation. Thriving Community: Join a community of passionate individuals who are committed to doing the best work of their lives. At Porter, we value the spirit of collaboration, innovation, and embracing challenges head-on. Be a Part of Something Extraordinary: If you're ready to make an impact, be at the forefront of innovation, and embrace the challenges and opportunities of a fast-paced work environment, Porter is the place for you. We're not just building a brand; we're creating a household name in transportation. Join us and be part of the revolution – where every day is an opportunity to redefine what's possible. If you are ready to make a significant impact and shape the future of Porter, apply now and be part of our exciting journey! Company URL:https://porter.in/ About the role We are building our InterCity operations in the heavy commercial vehicle (HCV) segment & looking for high-ownership members to anchor daily execution in their city. As assistant manager - city operations, you’ll lead a team focused on ground-level delivery, across supply onboarding, order matchmaking, cancellation support, & field engagement. Key responsibilities Team management Lead a 4-5 member city team (field & calling ops) to drive daily delivery Supply building & onboarding Identify & onboard fleet owners & relevant HCV supply (14ft+, 17ft+, etc.) Cancellation analysis & feedback Investigate cancellation reasons & share structured insights with central teams Execution & pace ownership Drive outcomes across order nudges, cancellation resolutions, & follow-ups On-ground visibility Regularly visit loading points, meet partners, & surface operational gaps Process quality & discipline Maintain city hygiene metrics, & ensure protocol adherence Research & pricing benchmarking Periodically gather insights on competitor pricing, supply practices, & partner payouts Track local transport patterns, peak demand periods, & corridor-specific challenges to build sharper execution rhythm

Position Overview: The Team Lead will be assisting in the day-to-day operations of the department contributing to the successful achievement of the team’s goals and objectives. Responsibilities include handling complex chargeback cases, acting as a first level contact for escalations, and the monitoring of call & case workflows to meet service level/performance targets. The candidate will assist management in various sundry activities which include but are not limited to reporting, quality assurance, procedural development, and continuous learning and improvement activities. Position: Supervisor - Joint Recovery Processing (JRP) Position Status: Full Time – Work from Office Hours of Work: Business hours Department: PCB Back Office Risk Operations Salary: Responsibilities: Support the accomplishment of all contracted service level targets/agreements. Manage monthly and ad-hoc agent coaching and feedback. Assist in daily, weekly, and monthly quality assurance activities. Provides day to day support to the team and handle first level escalations as they arise or are assigned. Maintain a strong understanding of all tasks within the department including expert knowledge of the Chargeback lifecycle and the various reason codes. Identify opportunities to improve the efficiency and effectiveness of business processes and recommend to management. Identify areas of opportunity for staff to develop knowledge/skills/competencies necessary to complete their roles. Oversee and aid in new hire training and onboarding. Contribute to continuous learning activities promoting knowledge and skill development within the team. Assist in keeping all team members informed and up to date about all relevant and useful information. Act as a subject matter expert on projects/initiatives Act as a champion to the staff by raising ideas/concerns that contribute to the overall betterment of the team. Maintain relationships with internal and external clients. Frequent review of the MasterCard Worldwide Chargeback Guide to update and maintain knowledge of conditions and requirements for recovery purposes. Requirements: People Management required. 3-5 years’ experience in the financial industry 3-5 years’ experience in Dispute/Chargebacks Handling preferred. Strong Customer Focus/Orientation Professional written and verbal communication skills Strong Active listening and negotiation skills Detail-oriented and ability to multi-task Strong organizational and time management skills Strong Decision-making skills and able to exercise sound judgment. Highly motivated with ability to work independently in a fast-paced environment. Flexible, reliable, conscientious, and able to follow directions. Proficiency in MS Word, Excel, Outlook, PowerPoint, and Teams. Previous experience with TS2 and TCS applications is an asset.

Position Overview: The Team Lead will be assisting in the day-to-day operations of the department contributing to the successful achievement of the team’s goals and objectives. Responsibilities include handling complex chargeback cases, acting as a first level contact for escalations, and the monitoring of call & case workflows to meet service level/performance targets. The candidate will assist management in various sundry activities which include but are not limited to reporting, quality assurance, procedural development, and continuous learning and improvement activities. Position: Supervisor - Joint Recovery Processing (JRP) Position Status: Full Time – Work from Office Hours of Work: Business hours Department: PCB Back Office Risk Operations Salary: Responsibilities: Support the accomplishment of all contracted service level targets/agreements. Manage monthly and ad-hoc agent coaching and feedback. Assist in daily, weekly, and monthly quality assurance activities. Provides day to day support to the team and handle first level escalations as they arise or are assigned. Maintain a strong understanding of all tasks within the department including expert knowledge of the Chargeback lifecycle and the various reason codes. Identify opportunities to improve the efficiency and effectiveness of business processes and recommend to management. Identify areas of opportunity for staff to develop knowledge/skills/competencies necessary to complete their roles. Oversee and aid in new hire training and onboarding. Contribute to continuous learning activities promoting knowledge and skill development within the team. Assist in keeping all team members informed and up to date about all relevant and useful information. Act as a subject matter expert on projects/initiatives Act as a champion to the staff by raising ideas/concerns that contribute to the overall betterment of the team. Maintain relationships with internal and external clients. Frequent review of the MasterCard Worldwide Chargeback Guide to update and maintain knowledge of conditions and requirements for recovery purposes. Requirements: People Management required. 3-5 years’ experience in the financial industry 3-5 years’ experience in Dispute/Chargebacks Handling preferred. Strong Customer Focus/Orientation Professional written and verbal communication skills Strong Active listening and negotiation skills Detail-oriented and ability to multi-task Strong organizational and time management skills Strong Decision-making skills and able to exercise sound judgment. Highly motivated with ability to work independently in a fast-paced environment. Flexible, reliable, conscientious, and able to follow directions. Proficiency in MS Word, Excel, Outlook, PowerPoint, and Teams. Previous experience with TS2 and TCS applications is an asset.

Position Overview: The Supervisor will be assisting in the day-to-day operations of the department contributing to the successful achievement of the team’s goals and objectives. Responsibilities include handling complex chargeback cases, acting as a first level contact for escalations, and the monitoring of call & case workflows to meet service level/performance targets. The candidate will assist management in various sundry activities which include but are not limited to reporting, quality assurance, procedural development, and continuous learning and improvement activities. Position: Supervisor - Joint Recovery Processing (JRP) Position Status: Full Time – Work from Office Hours of Work: Business hours Department: PCB Back Office Risk Operations Salary: Responsibilities: Support the accomplishment of all contracted service level targets/agreements. Manage monthly and ad-hoc agent coaching and feedback. Assist in daily, weekly, and monthly quality assurance activities. Provides day to day support to the team and handle first level escalations as they arise or are assigned. Maintain a strong understanding of all tasks within the department including expert knowledge of the Chargeback lifecycle and the various reason codes. Identify opportunities to improve the efficiency and effectiveness of business processes and recommend to management. Identify areas of opportunity for staff to develop knowledge/skills/competencies necessary to complete their roles. Oversee and aid in new hire training and onboarding. Contribute to continuous learning activities promoting knowledge and skill development within the team. Assist in keeping all team members informed and up to date about all relevant and useful information. Act as a subject matter expert on projects/initiatives Act as a champion to the staff by raising ideas/concerns that contribute to the overall betterment of the team. Maintain relationships with internal and external clients. Frequent review of the MasterCard Worldwide Chargeback Guide to update and maintain knowledge of conditions and requirements for recovery purposes. Requirements: People Management required. 4-7 years’ experience in the financial industry 4-7 years’ experience in Dispute/Chargebacks Handling preferred. Strong Customer Focus/Orientation Professional written and verbal communication skills Strong Active listening and negotiation skills Detail-oriented and ability to multi-task Strong organizational and time management skills Strong Decision-making skills and able to exercise sound judgment. Highly motivated with ability to work independently in a fast-paced environment. Flexible, reliable, conscientious, and able to follow directions. Proficiency in MS Word, Excel, Outlook, PowerPoint, and Teams. Previous experience with TS2 and TCS applications is an asset.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end to end multi-cloud delivery capabilities across all Salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable for Salesforce Professional Services with focus on performance, productivity & impact. Role Overview Salesforce is currently seeking a Manager, Technical Consulting to join our Global Delivery Centre (GDC) team. Our Manager, Technical Consulting role plays a meaningful part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customization. In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our Industries practice through leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team. This role is 50% billable and in addition to team leadership, you will work with our customers and partners as a technical architect to solve critically important business challenges using Salesforce’s Industries Cloud. Responsibilities You’ll have up to 15 direct reports under your scope of responsibility. You will be required to deliver technical work (as a technical architect) on Industries projects at 50% utilization and balance that with leading your team of Technical Consultants. You’ll be responsible for hiring, training, and mentoring our Technical Consultants so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into highest-quality solutions that meets the customers’ needs. Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value Identify and lead internal critical initiatives to grow the Industries consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs Lead Enterprise Architecture and Governance for an enterprise-level customer engagement. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, and establish a program architectural roadmap. Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying. Lead a project team of developers focused on driving optimized solutions for our FSC clients leveraging Salesforce Industries Cloud, Service Cloud, Sales Cloud, and Experience Cloud Ensure the success of these teams while securing the highest CSAT and business outcomes Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders Establish trust with the customer’s leadership, promoting and/or implementing best practices with SFI and Salesforce Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion Minimum Requirements 10-16 years of experience leading Salesforce technical consulting projects and handling individual contributors. 5+ years of people management experience Strong application design skills combined with strong data, integration, and security architecture skills Expertise in one or multiples of → Salesforce Industries Cloud (Comms, H&I or FSC) , Sales/Service/Experience Cloud, and Vlocity OmniStudio. Integration Architecture (Must have) Platform Security (Must have) Identity and Access Management / Integration Security Sharing and Visibility (Must have) Data Architecture and Management (Must have) Architectural Design Patterns Apex Design Patterns (Must Have) Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others) Proficiency in English Preferred Requirements Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect) OmniStudio Developer/Consultant Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience A great listener with the ability to communicate with people in diverse roles Proven ability to analyze, design, and optimize business processes via technology and integration Resourceful and innovative thinker who can work through and solve problems Adept at navigating/mediating conflict and fostering healthy dialogue Strong interpersonal skills - nurture effective working relationships with others Exceptional analytical skills - experience overseeing and managing business metrics, productivity, and outcomes Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

ROLES AND RESPONSIBILITIES Research, Marketing, Association & Other Trade Ancillary Alliances: Develop and execute Strategic Alliance plans that align with the company’s growth objectives. Strategic Alliances include but are not limited to – industry associations, institutional bodies, financial services providers, trade magazines & associations of targeted countries Negotiate partnership agreements and contracts that create mutual value for all parties involved Exploring synergies and establishing communication channels with alliances including engagement, initial pitching, presentation, etc. Build and maintain relationships with key partners and stakeholders to drive business growth Monitor and analyze partnership performance to identify areas for improvement and optimization Identify opportunities to mine alliances portfolios and generate potential business leads Work on developing relevant marketing materials & pitches including presentations & proposals. Responsibility for the P&L and marketing & sales coordination within the assigned Strategic Alliances portfolio Collaborate across functions to ensure alignment and successful execution of partnership initiatives Tech Alliances: Identifying companies in the tech & fintech space that can for potential engagements and develop alliances for 360tf product Exploring synergies and establishing communication channels with alliances including engagement, initial pitching, presentation, etc. Taking care of all critical discussions related to technical (system understanding & integration), legal (Agreement/MoU) & any other requirements Formulate the launch plan & pitch for the internal & external stakeholders Responsibility for the P&L, marketing & sales coordination of the assigned portfolio Legal Support: Drafting & reviewing of MoUs, Letters of Engagement with various stakeholders Basic vetting of changes requested in engagement documents by Coordination between legal counsel of all stakeholders where required Vetting & execution of counterparty & investor onboarding documentation Monitor, review and update on any legal matters relating to the industry, organization or engagement as Participate and assist in interpretation of central bank circulars relevant to the business as and when necessary Skills sought:Required: Self-starter & willingness to learn Excellent Communication Skills (written & spoken) Excellent Presentation Skills (making and delivering presentations) Organization & analytical ability Ability to wear multiple hats and adapt based on rapidly evolving business needs Result orientation & ability to run systematically with deadlines Understanding and/or experience of Trade & Trade Finance industry is preferable Good to have: Good understanding of Banking (especially Trade Finance)

Manage end-to-end Third-Party Risk Management (TPRM) lifecycle including onboarding, due diligence, periodic reviews, and risk assessments. Conduct vendor risk evaluations aligned with frameworks like ISO 27001, SOC 2, and GDPR. Utilize TPRM platforms such as Archer, ProcessUnity, and MetricStream for assessments and reporting. Collaborate with internal teams and vendors to ensure compliance with enterprise risk frameworks. Lead vendor risk monitoring efforts through periodic reviews, risk scoring updates, and detection of emerging risks. Analyze financial, operational, and reputational risks associated with third-party engagements. Prepare risk reports, dashboards, and presentations for stakeholders. Support audit readiness activities and respond to internal and external audit queries related to third-party risk. Support client-facing engagements and ensure timely completion of risk reviews. Maintain trackers and documentation for all TPRM activities. Qualifications : Bachelor’s degree in business, Information Technology, Risk Management, Finance, or related field is mandatory; Master’s degree or relevant certifications are strongly preferred 4 plus years of experience in TPRM, vendor risk management, or related domains Strong understanding of third-party risk lifecycle management, enterprise risk management (ERM) concepts, risk frameworks and regulatory standards Hands-on knowledge of TPRM frameworks, risk assessment methodologies, and associated regulatory requirements (e.g., ISO 27001, SOC 2, NIST, GDPR, RBI Guidelines) Proven ability to conduct detailed vendor risk assessments, due diligence, and process improvement Experience with third-party risk management platforms (e.g., Aravo, RSA Archer, MetricStream) and proficiency in MS Office (Excel, PowerPoint, Word) Ability to manage multiple concurrent projects and work independently or as part of a team Provide strategic advice on TPRM program design and governance to senior leadership Experience in client-facing environments Certifications such as CTPRP, CISA, CRISC, or CISSP are preferred Shift Window: 12 noon to 12 midnight

Job Track Description: Requires broad technical expertise and company/industry knowledge. Accountable for program management functions. Assists other associates in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Accountable for team performance and results. Manages professional employees and/or supervisors. Adapts plans and priorities based on resource and operational challenges. Acts based on policies, procedures. Receives guidance from managers. Provides technical guidance to employees, colleagues, and customers. Functional Knowledge Understands and applies concepts in the field of expertise. Has growing knowledge of other disciplines. Business Expertise Translates strategy and priorities into work product. Impact Positively impacts the level of service. Influences the team\u2019s ability to meet quality, volume, and timeline targets. Guides based on policies, resource requirements, budgets, and business plans. Leadership Builds team engagement to meet service and operational challenges. Provides recommendations for OT, operational expenses, and rollup data. Problem Solving Resolves technical, operational, and organizational problems. Supports problem solving across an organizational matrix. Interpersonal Skills Guides and influences internal and external customers, or agencies. Responsibility Statements Serves as point of contact and a mentor for resolving complicated issues related to accounting. Provides day-to-day leadership to team members. Organizes training and refresher sessions for the team. Prepares a training and developmental plan for all team members. Supports recruiting, staffing, training, and onboarding processes. Assists with performance management processes. Completes performance evaluations for assigned staff. Identifies and mitigates risks/issues that are potential bottlenecks to the process. Performs other duties as assigned. Complies with all policies, procedures, and standards.

Porter: Creating Impactful Journeys At Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics, one that's poised to disrupt the industry and redefine the way we think about transportation. Why Porter? Industry Leadership: As the fastest-growing leader in last-mile logistics, we have a pan India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers. Porter is at the forefront of this dynamic and rapidly expanding sector. Cutting-Edge Technology: Our industry-best technology platform has garnered over $150 million in investments from renowned backers, including Sequoia Capital, Kae Capital, Mahindra Group, LGT Aspada, Tiger Global, and Vitruvian Partners. We leverage technology to drive efficiency, innovation, and unparalleled service. Ambitious: We're not just solving problems; we're addressing a massive challenge and going after a market with a valuation surpassing $50 billion USD. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics, including warehousing and LTL transportation. Thriving Community: Join a community of passionate individuals who are committed to doing the best work of their lives. At Porter, we value the spirit of collaboration, innovation, and embracing challenges head-on. Be a Part of Something Extraordinary: If you're ready to make an impact, be at the forefront of innovation, and embrace the challenges and opportunities of a fast-paced work environment, Porter is the place for you. We're not just building a brand; we're creating a household name in transportation. Join us and be part of the revolution – where every day is an opportunity to redefine what's possible. If you are ready to make a significant impact and shape the future of Porter, apply now and be part of our exciting journey! Company URL:https://porter.in/ About the role We are building our InterCity operations in the heavy commercial vehicle (HCV) segment & looking for high-ownership members to anchor daily execution in their city. As assistant manager - city operations, you’ll lead a team focused on ground-level delivery, across supply onboarding, order matchmaking, cancellation support, & field engagement. Key responsibilities Team management Lead a 4-5 member city team (field & calling ops) to drive daily delivery Supply building & onboarding Identify & onboard fleet owners & relevant HCV supply (14ft+, 17ft+, etc.) Cancellation analysis & feedback Investigate cancellation reasons & share structured insights with central teams Execution & pace ownership Drive outcomes across order nudges, cancellation resolutions, & follow-ups On-ground visibility Regularly visit loading points, meet partners, & surface operational gaps Process quality & discipline Maintain city hygiene metrics, & ensure protocol adherence Research & pricing benchmarking Periodically gather insights on competitor pricing, supply practices, & partner payouts Track local transport patterns, peak demand periods, & corridor-specific challenges to build sharper execution rhythm

🌟 HR Internship (Paid) – Sark Multimeida 📍 Location: Lucknow (Work from Office) 🕒 Duration: 3 Months 💰 Stipend: ₹4,000/month 🚀 Opportunity: High-performing interns may be offered a full-time/permanent position About Us: Sark Multimedia is a creative and fast-growing digital solutions company based in Lucknow. We specialize in multimedia, digital marketing, and content creation. Our mission is to deliver innovative results through collaboration, creativity, and technology. We're on the lookout for a motivated and organized HR Intern to support our growing team. This is a great opportunity for someone looking to gain hands-on experience in Human Resources and grow with a dynamic company. Position: HR Intern (Paid Internship) Key Responsibilities: * Assist with end-to-end recruitment: screening resumes, scheduling interviews, and candidate follow-up * Help manage employee records and HR documentation * Support onboarding and orientation for new hires * Assist in organizing internal events and engagement activities * Draft and update HR policies and communications * Provide day-to-day administrative support to the HR department Who We're Looking For: * Pursuing or recently completed a degree in Human Resources, Business Administration, or a related field * Excellent communication and interpersonal skills * Detail-oriented with good organizational abilities * Proficient in MS Office (Excel, Word, etc.) * Eager to learn and grow in the HR field * Must be based in Lucknow and available to work from the office What We Offer: ✅ Paid internship with real-world HR experience ✅ Friendly and collaborative work environment ✅ Hands-on exposure to HR operations and practices ✅ Possibility of a permanent job offer based on performance ✅ Certificate and Letter of Recommendation upon successful completion 📩 How to Apply: Send your resume to sarkmultimedia@gmail.com with the subject line: "HR Internship Application" Any Queries? Contact- +91 9451152004 Kickstart your HR career with Sark Multimedia – where your growth is our priority! #HR #Hiring #Internship #HRIntern

Greetings of the day! We are excited to announce an opening for an HR - Operations role at our upcoming CBSE school located in Mokila . We are looking for dynamic and committed female professionals who have prior experience in CBSE school environments and are based in or around Mokila . Qualification: MBA in HR or Graduation in a relevant field with Minimum 2-3 years of experience Mandatory: Experience working in a reputed CBSE school Skills & Requirements: Strong communication and interpersonal skills Proficient in MS Office Excellent knowledge of HR operations and recruitment Ability to handle onboarding and induction processes Local candidates residing near Mokila preferred Female candidates only Key Responsibilities: End-to-End Recruitment Process Employee Onboarding & Induction HR Operations & Administrative Support Coordination with School Departments Maintaining Employee Records and Documentation If you meet the above requirements and are looking for a great opportunity to be part of a growing institution! Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Application Question(s): Do you have HR experience in working reputed CBSE school? Experience: Three: 4 years (Required) Language: English (Preferred) Location: Hyderabad, Telangana (Required) Work Location: In person

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. The candidate must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Summary The Recruiting Coordinator plays a key role in supporting the end-to-end recruitment process by ensuring a seamless candidate experience, managing systems, and coordinating logistics across multiple stakeholders. This role also provides operational support for post-offer activities and contributes to process improvements across the recruiting function. Senior Analyst Role and Responsibilities Assist in delivering a positive candidate experience throughout the entire recruitment process Interview scheduling across roles and time zones Verify the accuracy and completeness of job descriptions prior to posting to ensure alignment with role requirements and country specific compliance Drive and support recruiting initiatives, such as project rollouts, new processes, process streamlining, etc. Handle entry of new employee data into the recruiting system Work with the HR onboarding team to ensure timely setup of internal systems for upcoming new hires Standardize candidate resumes to specific branding and formatting guidelines Maintain and update tracking spreadsheets Manage and communicate recruiting updates to key stakeholders Eligibility Requirements Prior experience in scheduling interviews and communication with candidates during the hiring process Professional and courteous interaction with candidates, recruiters, hiring managers, and internal teams Skilled in managing multiple schedules Strong written and verbal communication Exceptional attention to detail Ability to prioritize tasks and meet deadlines in a fast-paced environment Skilled in managing multiple schedules Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint) Strong documentation and tracking habits Collaborative mindset with a willingness to support where needed Must be able to work standard UK hours

🏆 $2,000 SIGNING BONUS AVAILABLE - Only ONE top performer among new contractors before September 7th wins! Partner with our innovative team where artificial intelligence meets human precision in financial services transcription. At Remoat Teams, we're revolutionizing how financial institutions handle their critical communications through advanced AI-powered transcription solutions enhanced by expert human oversight. Our independent AI Transcript Quality Editors ensure impeccable accuracy in financial documentation while working with cutting-edge AI technology. This contractor role combines technical expertise with deep attention to financial terminology and regulatory compliance. Compensation & Schedule: We offer a competitive package designed to recognize your expertise: Project-based compensation: PHP 25,000 (USD 442 / INR 37,000) monthly equivalent for full project load $2,000 Signing Bonus for the highest-scoring new contractor before September 7th Flexible project scheduling - choose projects that fit your availability Scalable workload - take on projects based on your capacity and preferences Core Responsibilities: As an independent contractor, you'll be central to maintaining our reputation for excellence in financial transcription services. You will focus on perfecting AI-generated transcripts from various financial contexts, including earnings calls, investment presentations, and regulatory meetings. This involves: Refining AI-generated financial transcripts to ensure 99% accuracy Applying expert knowledge of financial terminology and industry standards Managing complex multi-speaker content from financial sector meetings Implementing comprehensive style guides while maintaining regulatory compliance Contributing to the continuous improvement of our AI transcription systems Ensuring consistent formatting and documentation standards Essential Requirements: Technical Infrastructure: High-speed internet connection (50 Mbps download/10 Mbps upload minimum) Professional-grade noise-canceling headphones Private, quiet workspace for handling confidential content Professional Qualifications: Superior English language proficiency with focus on financial terminology Strong understanding of financial markets and industry terminology Technical aptitude and ability to work with AI-powered platforms Meticulous attention to detail, particularly with numerical data Ability to maintain strict confidentiality with sensitive financial information Strong time management skills and commitment to project deadlines Selection Process: Our streamlined contractor onboarding focuses on your capabilities: Complete two assessment phases to demonstrate proficiency Upon passing both assessments, proceed to paid trial Paid trial performance determines ranking and bonus eligibility Top scorer among new contractors wins $2,000 signing bonus Signing Bonus Details: All new contractors onboarded before September 7th will be ranked based on their paid trial performance. The top scorer receives a $2,000 signing bonus - only one winner takes all! Whether you're an experienced editor looking to specialize in financial services or a finance professional with strong language skills, we offer an independent contractor opportunity where precision and innovation converge. Partner with our global network and help set new standards in financial content quality. Ready to advance your freelance career at the intersection of AI technology and financial services AND compete for the $2,000 bonus? Apply now through our portal and begin your journey in professional financial content refinement. The success of our financial transcription services depends on our contractor network's expertise in combining AI efficiency with human insight. Partner with us in setting new standards for accuracy and reliability in financial documentation.

Company Description SellerMate.AI is a SaaS platform designed specifically for Amazon PPC needs, offering AI recommendations with a Human-in-the-loop framework, rule-based automations, powerful BI with dashboards, and advanced product and market research. SellerMate.AI focuses on delivering actionable insights to help businesses optimize their Amazon operations efficiently. Role Description This is a full-time remote role for a Senior Customer Success Manager. The Senior Customer Success Manager will be responsible for ensuring customer satisfaction and retention by building strong relationships with clients. Daily tasks include onboarding clients on the SaaS platform, tracking product usage, analyzing customer data, providing strategic advice, and enhancing the overall customer experience. This role will involve close collaboration with internal teams to ensure customer needs are anticipated and met. Qualifications 3 years of Experience of working with Amazon Ads Agency as a team lead Experience of working with US / EU clients Written and Spoken proficiency in English All Qualifications are mandatory.

📢 Hiring | QA – Data Testing 🌍 Location: Remote 🔑 Key Skills Solid QA testing experience in Data Pipelines & Dashboards Hands-on experience in end-to-end Data Quality Testing Strong understanding of Data Lineage Knowledge of best practices in Data QA testing 📌 Other Requirements Background Verification (BGV) is mandatory UAN (Universal Account Number) is required for onboarding 📄 If interested, please share your details in the below format: Total Experience Relevant Experience in Data QA: Current CTC Expected CTC: Notice Period (Last Working Day If Applicable) Current Location: To mayuri.jain@apex1team.com Skills: data quality,data,pipelines,dashboards,testing

Company Description IntelliPro Group Inc. is a rapidly growing IT services and HR solutions company in Americas & APAC, specializing in IT services like Artificial Intelligence, Big Data, Cloud Computing, and more. We also offer HR Solution Services such as Oversea Branch Setup Consulting, Talent Recruiting, and Employer Branding. Our team is dedicated to exceeding client expectations and driving business growth through innovative solutions and collaborative teamwork. Role Description This is a full-time remote role for a Technical Recruiter at IntelliPro. The Technical Recruiter will be responsible for full-life cycle recruiting, hiring, technical recruiting, and effective communication with candidates and hiring managers. Daily tasks include sourcing, screening, interviewing, and onboarding candidates for technical positions. Qualifications Atleast 2-3 years of hands on recruitment experience in a recruitment agency hiring for external clients Full-life Cycle Recruiting and Technical Recruiting skills Experience in hiring and recruitment processes Strong communication and interpersonal skills Ability to create and maintain strong candidate relationships Bachelor's degree in Human Resources, Business Administration, or related field Knowledge of IT industry trends and technologies Experience with applicant tracking systems

Job Purpose: The Regional Implementation Manager is responsible for leading a team of Implementation Consultants to successfully onboard new clients onto the company’s Global Payroll Outsourcing and SaaS solutions. This role focuses on ensuring that all new client implementations are fully automated, aligned with the defined scope, and executed in line with established implementation processes. The Regional Implementation Manager oversees project timelines, client onboarding, system configuration, data migration, automated workflows, testing, and go-live processes. The role also ensures that standardized, automated implementation methodologies are used consistently across all projects. A major focus of this role is internal and external stakeholder management, ensuring seamless collaboration across Sales, Product, IT, Compliance, and Customer Success teams. The Regional Implementation Manager is responsible for driving client success, reducing manual interventions, and ensuring a seamless transition to Business As Usual (BAU). This role is focused on delivering efficient, scalable, and automated implementations that set clients up for long-term success. Duties and responsibilities: 1. Team Leadership & Project Management ● Lead and manage a team of 5-6 Implementation Consultants responsible for onboarding new clients. ● Allocate resources and assign client accounts based on workload, expertise, and project complexity. ● Monitor team performance, provide constructive feedback, and conduct performance reviews. ● Identify high-potential employees and provide training and career development opportunities. ● Ensure projects stay on track with clear timelines, deliverables, and milestone tracking. ● Work closely with Project and Program Managers (PMs) to align implementation efforts with company goals. 2. New Client Implementation & Onboarding ● Oversee the end-to-end implementation process for new payroll outsourcing and SaaS clients. ● Ensure that all implementations utilize fully automated solutions that align with the agreed project scope. ● Enforce the use of standardized automated workflows, integration frameworks, and API-driven solutions to eliminate manual interventions. ● Ensure accurate and timely data collection, automated migration, and system configuration. ● Lead requirement-gathering sessions with clients to define payroll setup needs, ensuring all configurations adhere to established standards. ● Oversee automated payroll system testing, parallel runs, and issue resolution before go-live. ● Ensure that all statutory, regulatory, and compliance requirements are met for new implementations. ● Provide hands-on support for complex implementations and serve as the final escalation point for new client onboarding issues. 3. Internal & External Stakeholder Management ● Work closely with the Sales team to ensure a smooth handover from pre-sales to implementation. ● Collaborate with the Product and IT teams to enhance automation, integrations, and system scalability. ● Partner with the Compliance team to ensure all payroll solutions meet regulatory requirements. ● Align with the BAU teams to ensure a seamless transition of clients post-implementation. ● Provide regular project updates to leadership and key internal stakeholders, highlighting risks, challenges, and successes. ● Act as the primary escalation point for new clients during the implementation phase. ● Build and maintain strong relationships with key client stakeholders, ensuring a smooth onboarding process. ● Set clear expectations with clients regarding timelines, automation capabilities, and deliverables. ● Conduct regular status meetings with clients, providing updates on project progress and addressing concerns proactively. ● Ensure high levels of customer satisfaction by resolving implementation-related issues efficiently. ● Gather client feedback post-implementation to identify areas for improvement in the onboarding process. ● Ensure clients are fully trained and prepared for a smooth transition to Business As Usual (BAU). 4. Process Standardization, Automation & Compliance ● Ensure that all new clients are implemented using fully automated solutions that align with the agreed scope, system capabilities, and global payroll best practices. ● Enforce adherence to documented implementation processes and best practices (e.g., Monday board workflows, automation scripts, integration standards). ● Drive automation initiatives to minimize manual interventions, enhance efficiency, and improve data accuracy. ● Collaborate with IT and Product teams to implement API integrations, automated data validation, and self-service capabilities for clients. ● Ensure compliance with internal policies, security protocols, and regulatory requirements during implementations. ● Regularly review and update implementation processes to incorporate new automation technologies and industry best practices. 5. Performance Tracking & Target Achievement ● Ensure implementation projects are delivered on time, within scope, and fully automated. ● Track implementation success metrics, including client go-live success rates, automation effectiveness, and time-to-value. ● Conduct monthly performance reviews with the Implementation Director and align team goals with company targets. ● Maintain a strong focus on efficiency, accuracy, and client satisfaction during implementations. 6. Training & Development ● Align with the Training & Development team to upskill Implementation Consultants in payroll automation, compliance, and SaaS tools. ● Ensure all consultants receive ongoing training to stay updated on global payroll regulations. ● Conduct internal knowledge-sharing sessions to improve team expertise in handling automated implementations. Skills and qualifications: ● 10+ years of experience in payroll implementation, SaaS HR technology, or global payroll outsourcing. ● Minimum of 5 years in payroll implementation, professional services, or client onboarding roles. ● At least 3 years of experience leading global payroll outsourcing implementations. ● Strong understanding of multi-country payroll regulations, tax compliance, and HR technology. ● Expertise in automation, integrations, and process standardization for SaaS-based payroll solutions. ● Bachelor’s degree in Business, Accounting, Human Resources, or a related field. ● A Master’s degree (MBA, MSc, etc.) is preferred but not required. ● Certifications such as CIPP, CPP, PMP, or Six Sigma are an added advantage. ● Project management expertise, with experience in client onboarding and system automation. ● Strong understanding of SaaS payroll systems, API integrations, and workflow automation. ● Excellent stakeholder management and client-facing skills. ● Proficiency in tools such as Excel, Power BI, Jira, Confluence, Monday.com, or similar platforms.

Job Description Join the Outsourcing and Vendor Management team supporting the International Consumer Bank As an Control Manager - Outsourcing Vendor Manager (all genders) at JPMorgan Chase you will be working within a team responsible for Outsourcing and Vendor Management, including Regulatory Interactions. You will be mainly accountable for outsourcing-related activities on behalf the International Consumer Bank. Given our culture of helping where the need arises, you will collaborate across the business to help in the oversight and management of vendor and intra-group relationships as well as regulatory reporting deliverables. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that the team's initiatives align with business goals. Job Responsibilities Oversee Outsourcing activities effectively, including onboarding, due diligence, risk assessment, and continuing vendor monitoring. Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans. Develop expertise across areas of outsourcing-related oversight, governance, and regulatory deliverables. Involve yourself in vendor contract negotiation and problem-solving to ensure favorable agreements. Build and maintain strong relationships with vendors to foster collaboration and communication. Identify and mitigate risks associated with vendor relationships, as well as oversee and reduce costs associated with vendor services and products. Assist in representing the business in addressing and resolving any issues or disputes. Align Vendor Management strategies with organizational goals and encourage vendors to innovate and improve their offerings. Support with drafting regulatory papers, metrics, status updates, and other reporting. Represent the business at relevant Outsourcing governance forums and implement and maintain effective coordination and collaboration with stakeholders. Act as the owner and subject matter expert of the Outsourcing and Vendor Management frameworks and assist in maintaining an Outsourcing Register across multiple entities. Required Qualifications, Capabilities, And Skills Demonstrated understanding and experience in compliance, controls, or operational risk. Ability to communicate with various stakeholder groups at different levels. As well as Capability to address and resolve issues or disputes in vendor relationships. Ability to analyze vendor performance data, market trends, financial information and ability to negotiate work closely with vendors. Experience in building and maintaining strong relationships with vendors. Skills in planning, organizing, and managing Outsourcing and Vendor-related projects. Experience in identifying and mitigating risks associated with vendor relationships. Understanding of financial principles and budgeting. Ability to align Outsourcing and Vendor management strategies with organizational goals. Familiarity with relevant technologies and systems used in Outsourcing and Vendor management. Experience in Outsourcing, Vendor Management, procurement, supply chain management, or related fields. Experience in change management and/or project management within an Agile environment. Preferred Qualifications, Capabilities, And Skills Effective interpersonal skills and ability to work across teams and geographic locations. Understanding of IT environments is a plus Understanding of the industry in which the organization operates. Self-starter and ambitious to develop in a fast-moving firmwide function. Planning, prioritization, and time-management skills. Good networking skills and initiative. Bachelor’s Degree or equivalent experience. #ICBCareer About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.