Office Administrator

Xplora Getaways Private Limited, we are a growing travel and tour company passionate about creating memorable journeys for our customers. We are looking for a dedicated and detail-oriented Office Administrator to support our operations, manage customer leads and ensure smooth office management. If you have a passion for travel and tourism and want to be part of a dynamic team, this role is for you.

Key Responsibilities

• Enter, update and track leads in the company CRM system.
• Monitor the status of leads and assist the operations and sales team with follow-ups.
• Convert raw tour package content into well-written, professional customer-ready material/itinerary in MS Office.
• Collect and organize travel information from various sources into MS Word documents with proper formatting.
• Communicate with suppliers, service providers and customers for bookings, quotations and inquiries.
• Provide basic support with financial data entry (invoices, receipts, and expense logs).
• Assist in preparing simple reports and maintaining financial records.
• Manage day-to-day office operations including filing, supplies, and administrative tasks.
• Support the management team with operational tasks and projects as needed.

Qualifications & Experience

• Prior administrative experience preferred, ideally in the travel or service industry.
• Strong organizational and multitasking skills.
• Good written and verbal communication in English.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Familiarity/aptitude to learn the web based CRM systems and other booking websites.
• Strong documention and formatting skills.
• Enthusiasm for the travel and tourism industry.

What We Offer

• A chance to grow your career in the dynamic travel & tourism industry.
• A supportive and collaborative work culture that values your contributions.
• Learning and career advancement opportunities with increasing responsibilities.
• Exposure to real-world travel operations, suppliers, and customer engagement.
• Potential travel-related perks and discounts.
• High performers will suitably be recognized with promotions and performance-based incentives.

Additional Information

• Candidates of all genders, from Kesavadasapuram and nearby areas [in and around Thiruvananthapuram] are encouraged to apply.
• Experience participating in tourism fairs or industry events is a plus.

Job Types: Full-time, Permanent

Pay: ₹120,000.00 - ₹180,000.00 per year

Benefits:

• Cell phone reimbursement

Application Question(s):

• Do you have a previous experience in a similar role for at least 3 Years?

Work Location: In person